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Medical Billing Customer Service

Location:
Land O'Lakes, FL
Posted:
January 30, 2024

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Resume:

Crystal Ann Fishel

Medical Billing, Medical office skills, Accounting, customer service and organization

Land O Lakes, Florida

ad28pd@r.postjobfree.com

678-***-****

Objective

Well versed Medical Billing/Office Administrative looking for a position where I may utilize my skills to their full potential.

Work Experience:

Accounts Receivable Specialist

Crossroads Treatment Centers – Greenville, SC. August 2022 – Current

Research and review claims according to business regulation, insurance standards, and processing guidelines. Verify the coding guidelines.

Corrected the claims for resubmission.

Work clearing house rejections to resubmit clean claims

Coordinate with internal department to work edits and deferrals, updating the patient identification, other health insurance, provider identification.

Responsible for all billing related denials to identify trends and improve clean claim rates and rebill all services within a timely manner for accurate timely filing.

Responsible for multiple daily reporting of billing indicators through various tools.

Possess good working knowledge of the UB04 and CMS 1500 claims.

Responsible for maintenance of the revenue cycle process and other operational activities that support the overall billing and collection objectives.

Maintain records of credentialing for each state responsible for.

Patient Coordinator

United Vein Centers – New Port Richey, FL. April 2021- April 2022

Greet Patients professionally.

Check in/out.

Verify financial records and collecting copays.

Scheduled appointments and procedures, as necessary and referral requests.

Sent authorization requests, insurance verifications and referral requests.

Perform additional administrative functions when needed, which included providing patients with aftercare instructions.

Run end of day reports, calculating copays and collections.

Surgery Scheduler

Baylor, Scott, and White Centennial – Frisco, TX. January 2021 – March 2021

Screen patients for covid.

Collected insurance to add or update charts.

Verified insurance benefits for coverage, copay/deductibles, authorization requirements.

Collected referrals.

Enter new patient demographics for scheduling as they came in daily.

Scheduled surgeries for future appointments.

Collected payments for copay and deductible payments or ran CareCredit qualifications.

Scan all documents.

Lakeside Pediatrics- Cumming Ga April 2014-November 2019

Greet Patients professionally for check in.

Verified financial records and collecting copays.

Verified benefits for billing.

Scheduled appointments and procedures.

Sent insurance verifications and referral requests.

Scheduling for provider

Perform additional administrative functions when needed, which included providing patients with aftercare instructions.

Run end of day reports, calculating copays and collections.

June 2007-July 2013 Stay home parent.

August 2005-June 2007 Robert Paul Academy of Cosmetology- Diploma

Complete Health – 3rd party billing company – Crofton Maryland 2003-2005

Medical Biller, Claims follow up.

Cardon Health Care – 3rd party billing company - Glenburnie Maryland – 1999-2003

Medical biller, claims follow, data entry.

Education

Highschool Diploma

Anne Arundel Community College – accounting and medical billing

Skills

Exceptional customer service EMR systems -eClincals, Methasoft,Medgen, Waystar,

Medical Terminology Medical Collections

Documentation review HIPAA certified

Patient care

Outlook

Accounts Receivable

EOB’s

Payment posting



Contact this candidate