Vanessa Lognion

**** ****** *****

Forney, TX ***26

972-***-****

ad28nq@r.postjobfree.com

Experience

Specialist May 2022 – Dec 2023 Pinnacle1, Citibank

• Timely research of cash, position, payable or receivable, and other reconciliation breaks for Syndicated loans.

• Prepared and stored evidence to support the proposed matching of reconciliation breaks.

• Obtained approvals for break clearance.

• Met quality and productivity service levels in the investigation and clearance of breaks.

• Identified root causes of breaks and opportunities to improve automated break matching logic in the future.

• Immediately escalated risks and issues identified during the break investigation and closure process.

• Investigating ad hoc queries related to breaks.

Treasury Operations Analyst Jan 2022 – April 2022 Randstad USA, USAA

• Performed basic system troubleshooting work for life insurance policies.

• Resolved issues to identify appropriate issues for escalation.

• Performed end-to-end reconciliation using ReconPlus for daily general ledger reconciliation and journal entry posting for credit cards.

• Researched accounting problems and gathered information to support analysis and provided basic audit support.

• Assisted with research and served as a resource to Enterprise partners for Money Movement products, processes, and services.

• Acquired and applied foundational knowledge of the business, its products, and processes. Business Operations Sr. Specialist II JPMorgan Chase, Ft. Worth, Texas (Oct 2010-Jan 2022)

• Worked with business partners across the company to ensure projects completed timely and successfully.

• Implemented changes to daily processes to increase efficiency.

• Created new job procedures.

• Acted as Subject Matter Expert for line of business.

• Worked with internal and external auditors (Price Waterhouse Coopers) on quarterly and annual audits.

• Credit issue escalation contact for Market Manager, Credit Coordinator’s, Business Partners and other key stakeholders in the market.

• Monitored client satisfaction, complaints, KPI’s, KRI’s and operational effectiveness reports and investigated changes in product usage, trends and outstanding issues.

• Partnered closely with Risk, Operations and Sales partners to drive improvements of key risk and performance results.

• Assured compliance with all Business Banking auditing Policies and Procedures.

• Served as a member of the Business Banking Credit Ops Leadership Team, supporting national strategic implementation plans.

• Led and participated in national project teams representing Business Banking Credit Operations and Service.

• Provided a collaborative, communicative and productive environment for all Employees.

• Worked with Line of Business partners and Market Staff to enhance the resolution of client issues through appropriate channels.

• Performed month end and year end close using GAAP principles.

• Created quarterly financial reports for Finance.

• Credit card reconciliation using ReconPlus for daily general ledger reconciliation and journal entry posting.

Operations Team Leader JPMorgan Chase, Ft, Worth, Texas

• Managed, coordinated, and directed the daily operations of twelve non-exempt staff members.

• Assigned work and set workflow priorities, introduced team to new procedures and tracked performance.

• Credit card reconciliation using ReconPlus for daily general ledger reconciliation and journal entry posting.

• Commercial and Consumer loan reconciliation.

• General ledger posting

• Created pivot tables.

• Performed V-lookups.

• Reviewed work of team members to ensure quality standards are met.

• Assisted team members with complex accounts.

• Created job aides.

• Month and year end close using GAAP principles.

• Researched and resolved complex issues.

• Performed month end and year end close using GAAP principles. Reconciliation Control Specialist JPMorgan Chase, Ft. Worth, Texas

• Performed end-to-end reconciliation using ReconPlus for daily reconciliation and journal entry posting for debit cards.

• Processed merchant chargebacks

• Researched discrepancies and made required adjustments accordingly.

• General ledger posting.

• Communicated with supervisor and clearing partners to facilitate resolution of outstanding items.

• Performed month end and year end close using GAAP principles. Education

University of Phoenix

Bachelor of Science in Finance July 2012 Grad Date Master of Science in Accounting, July 2014 Grad Date Special Training / PC Skills

• Proficient in Microsoft Office (PowerPoint, Excel, Word, Outlook, Microsoft Office Suite, Access) Lawson, JIRA, Oracle, SAP, CITRIX/Mega stat, ReconPlus, PeopleSoft, Accurate, Salesforce, Transaction Life Cycle Management (TLM), Flexcube

• Priority Management, Leadership Development Training, Interview Skills, Anti Money Laundering, Sanctions, Anti Bribery and Corruption, Risk Management

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