WORK EXPERIENCE

CINTAS - SERVICE SALES REP

FORTUNE 500 COMPANY: JULY 2017 - APRIL 2020

Upon completing the service sales training program, worked autonomously to maximize customer value added time.

Exceeded corporate customer contact retention goals at 95%.

Within 12 months, grew customer base from 70 contacts across two territories, to 114 contacts across 4 territories.

Top Sales NW region in 4th Quarter of 2018.

STARBUCKS - SHIFT SUPERVISOR & ASSISTANT MANAGER

FORTUNE 500 COMPANY: JUNE 2018 - APRIL 2020

Supervised staff of 6-8 employees daily, overseeing retail sales and customer service.

Hired, trained, and set schedules for new employees.

Ran accounting and balanced cashiers nightly.

Managed inventory nightly.

Demonstrated innovative, efficient decision-making to maximize customer experience.

EDUCATION & LEADERSHIP

CALIFORNIA STATE UNIVERSITY, CHICO

CHICO, CALIFORNIA (9/2015 - 5/2017)

BA – MAJOR: BUSINESS ADMINISTRATION; EMPHASIS: PROJECT MANAGEMENT

BUTTE COLLEGE

CHICO, CALIFORNIA (9/2012 - 5/2014)

STUDENT ATHLETE: BASKETBALL

PRESIDENT’S ACADEMIC ACHIEVEMENT AWARD (2012-2013)

AWARDED AND COMPLETED GOLD SCHOLAR PROGRAM (2008-2017)

ACADEMIC, MENTORING AND COMMUNITY VOLUNTEERISM REQUIREMENTS

ETHICS & INTEGRITY REQUIREMENTS

CITY OF SEATTLE MAYOR SCHOLAR AWARD (2007)

YOUTH ENGAGEMENT IN SERVICE LEADERSHIP DEVOLOPMENT PROGRAM (2006)

VOLUNTEERISM & COMMUNITY SUPPORT

SOCIAL JUSTICE LEAGUE- SOUTH CENTRAL LA (SEPTEMBER 2020)

SHIFT OPERATIONAL MANAGER

Operational manager responsible for oversight of all participants work stations, including food drive, voter registration and Covid testing stations.

JUST US & PEACE X HUNGER RELIEF- OAKLAND, CA (NOVEMBER 2020)

VOLUNTEER

Supported non-profit organization designed and created to empower youth from underprivileged and under resourced communities.

ACTIVITIES AND INTERESTS

• Environmental conservation

• Community leadership

• Financial literacy

• Fishing

• Promoting pure positivity and proper preparation.

D’NIQUE HARRIS-WELCH

26 ARDATH COURT APT. #26

SAN FRANCISCO, CA 94124

PH: 206-***-****

Email: ad28mv@r.postjobfree.com

PROFILE

Multi-disciplined young professional with five years of cumulative experience across strategic solution sales, customer service, relationship optimization & managerial services seeking the next employment opportunity.

Passionate and driven individual who is excited at the opportunity to leverage those accumulated skills in further developing my career in a project management role, harnessing deep academic acumen in Project Management.

SKILLS

Customer Relationship Manager

Autonomous Worker

Adaptive Learner

Empathetic Listener

Innovative Solution Creator

Continuous Improvement

Contact this candidate