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Sales Associate Customer Service

Location:
Atlanta, GA
Posted:
January 30, 2024

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Resume:

Jasmine Rice

Deerfield Beach, FL

ad28mp@r.postjobfree.com

+1-305-***-****

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Sharp Word Processor adept at typing company reports, policies and correspondence. Accurate and reliable to check documents for spelling, grammar and punctuation errors under tight deadlines. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Authorized to work in the US for any employer

Work Experience

Sales Associate

Fix & Style - Warner Robins, GA

February 2023 to May 2023

• Helped customers find specific products, answered questions and offered product advice.

• Engaged customers in friendly, professional dialogue to determine needs.

• Answered incoming telephone calls to provide store, products and services information.

• Collected payments and provided accurate change.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Customer Service Representative

Bank of America - Pompano Beach, FL

October 2022 to February 2023

• My tasks were to answer inbound calls, block and unblock credit cards & also to authorize each customer for their safety

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Demonstrated excellent communication skills in resolving product and consumer complaints.

• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

• Consulted with customers to resolve service and billing issues.

• Set up and activated customer accounts.

• Asked probing questions to determine service needs and accurately input information into electronic systems.

Sales Associate

CVS Health - Pompano Beach, FL

May 2022 to October 2022

• Helped customers find specific products, answered questions and offered product advice.

• Engaged customers in friendly, professional dialogue to determine needs. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

• Collected payments and provided accurate change.

• Answered product questions with up-to-date knowledge of sales and promotions. Fresh Associate

Walmart - Albany, GA

January 2021 to May 2021

• Managed day-to-day operations for bakery, deli, meat, seafood and produce departments.

• Maintained department records on team member performance, sales and customer service.

• Established merchandising plans and created attractive displays to drive sales and revenue.

• Monitored order selection processes for produce and frozen foods.

• Organized food storage areas to maximize capacity, minimize accidents and maintain proper product temperature requirements.

Cashier

PICK N SAVE - Albany, GA

September 2020 to January 2021

• Operated cash register or POS system to receive payment by cash, check and credit card.

• Delivered high level of customer service to patrons using active listening and engagement skills.

• Helped customers find specific products, answered questions and offered product advice.

• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

• Worked closely with front-end staff to assist customers. Receptionist

Sport Clips - Palm Beach Gardens, FL

January 2019 to June 2019

• Processed payments and updated accounts to reflect balance changes.

• Answered and directed incoming calls using multi-line telephone system.

• Scheduled and confirmed appointments.

• Served visitors by greeting, welcoming and directing to Appropriate personnel Education

CNA

Health Tech of Georgia - Warner Robins, GA

March 2023 to Present

High school diploma

North Side High School - Warner Robins, GA

August 2019 to May 2020

Skills

• Clerical Experience

• Cash Handling

• Typing

• Medical Terminology

• Vital Signs



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