Kam Ramos
Brooklyn, NY *****
ad28m0@r.postjobfree.com
EDUCATION
EDUCATION
Master of Business Administration, Purdue University, 2023
B.S. in Business Administration, Purdue University, 2020
Procore Software Certified
PROFESSIONAL EXPERIENCE
Aug 2022-
Oct 2023
Office Manager/ Human Resource Generalist, McAlpine Contracting
Reporting directly to Executive Leadership team
Communicate and enforce the Company's policies governing safety, code of conduct, EEO, security, chemical and substance abuse, discipline and collective bargaining agreement.
Coordinate onboarding schedules and meetings for all new hires
Attended recruiting events for new recruits
Entered Candidates into Procore and Kronos
Developed and maintained job postings
Screened candite's for potential hire
Set up training for new hire
Point of contact for candidates and new hire
Process payroll, maintain employee data, onboard new employees, review budget for new hires and annual salary increases
Perform and document operational reviews, recommend improved procedures, as appropriate, and ensure it is implemented
Organizing company events and conferences
Point of Contact for benefit and payroll matters
Work closely with Controller reviewing invoices and requisitions, ensuring check request are completed
Liaise with subcontracting teams
Work with hardware vendors and external clients ensuring work is completed in compliance with OSHA
Work with project management team to process payment requisitions, change orders and time sheets
Provide end user access to external teams and ensure implementation of processes to track data for ongoing projects from pre-construction to closing
Implement and maintain procedures/office administrative systems
May 2019-
July 2022
Core Business Operations/ HR Coordinator, Penta Restoration
Supervised administrative staff, coordinated meetings; maintained up-to-date HR records, onboard new employees
Managed personnel records, and unemployment files in compliance with HR regulations
Corresponded with senior management and vendors to organize company events and conferences, book transport and accommodations
Managed office budget; tracked and ordered supplies, communicated with vendors
Supervised administrative staff, coordinated meetings, maintained up-to-date HR records; onboard new employees
Attended recruiting events for new recruits (Cooper Union Job Fair)
Created job positing on LinkedIn
Selected potential candidates for the interview process
Coordinate interviews with candidates, and partners/managers to schedule interviews and meeting logistics
Point of contact for candidates and new hire
Ensure consistency of processes within and innovates when appropriate to achieve departmental objectives within established cost constraints.
May 2017-
April 2019
Account Manager, Coca- Cola
Create and maintain extensive client accounts. Received multiple district recognitions for providing outstanding customer experience to diverse clientele
Developed and fostered customer relationships to increase sales and product distributed and met assigned sales performance and profit ability criteria
Maintained appropriate inventory levels and company assets
Interacted with customers, vendors, and associates to resolve customer-related issues
Point of contact for vendors and customers
Provided excellent customer service
Dec 2007-
May 2017
Retail Operations Specialist, Verizon Wireless
Ensure staff has appropriate customer experience training. Received multiple regional rewards for outstanding customer service experience on individual and team level
Create and organize systematic facilities work orders for multiple large projects including, but not limited to seasonal shop display upgrades and detailed timelines to ensure no interruptions during business hours
Schedule and e-mail staff for upcoming meetings and store events
Created and maintained filing system for invoices, meeting minutes and in store employee records as directed by operations Manager
Coached representatives and trained staff
Monitored daily activities to ensure retention and compliance objectives are met
Maintain thorough knowledge of all core business functions.
SKILLS & ABILITIES
Ability to Work Independently
Self-Motivated
Budget Management
Excellent listener
Friendly, courteous, and service oriented
Staff Training & Coaching
Recruiting and Hiring Talent
Quality Assurance
Solid written and verbal communicator