TIMOTHY KIEL

GENERAL MANAGER/TEAM LEADER

CONTACT

248-***-****

phone

ad28l6@r.postjobfree.com

email

Traverse City, MI 49685

address

PROFESSIONAL SUMMARY

Accomplished professional with vast experience driving business growth and operational excellence. Skilled in developing and executing innovative strategies to increase market share, optimize customer engagement, and enhance customer satisfaction. Adept at leading change management initiatives and establishing new processes to streamline operations and drive business growth. Proactive professional with 30 years of experience and proven knowledge of customer-driven management, entrepreneurial leadership, and long-range planning. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

EDUCATION

June 1984

High School Diploma

Kalamazoo Valley College, Kalamazoo Michigan

EXPERIENCE

April 1986 - Present

Executive Vice President

Matthews International, Pittsburgh, Pennsylvania

Managed complex projects from inception to completion while maintaining quality standards.

Mentored junior team members in order to develop their professional skills and advance their career paths.

Created systems to measure performance, analyze data, and identify opportunities for improvement.

Led cross-functional teams to drive process improvements and optimize operational efficiencies.

Coached staff in best practices related to customer service delivery and conflict resolution techniques.

Directed financial operations, including budgeting, forecasting, and cost management.

Ensured compliance with industry regulations through the development of policies and procedures.

Provided guidance on personnel issues such as hiring decisions, disciplinary actions and promotions.

Implemented new technologies that improved efficiency and minimized costs associated with operations.

Developed and implemented strategic plans to ensure organizational growth and success.

Established strong relationships with external partners to support organizational objectives.

Grew revenue by leveraging market trends, competitive analysis, and customer feedback.

Facilitated communication between executive leadership team members to ensure alignment on key initiatives.

Fostered a culture of collaboration, innovation, and high performance across departments.

SKILLS

Operational Efficiency

Capital Spending

Financial Controls Implementation

Customer Care

Profit Growth Strategies

Operations Oversight

Critical Thinking

Executive Compensation

Process Improvement

Product Rebranding

Business Plan Development

Executive Leadership

Outstanding Management Skills

Build Revenue Streams

Change and Growth Management

REFERENCES

David Schawk — Matthews International

President Schawk Direct Reporting

phone 847-***-****

mail ad28l6@r.postjobfree.com

Joseph Kohler — Matthews International

VP Operations Direct Report To Me

phone 203-***-****

mail ad28l6@r.postjobfree.com

Contact this candidate