Addie Rich
Operation Supervisor DHL e-commerce Distributing Center
Austell, GA 30168
ad28kc@r.postjobfree.com
Dedicated and diligent Operations Supervisor with 8 + years experience in overseeing inventory needs, conducting performance evaluations, and providing administrative support. Proven expertise in managing daily operations, ensuring safety of manufacturing employees, driving continuous improvement, and developing standardized work for improved training.
Work Experience
Operation Supervisor
DHL - Mableton, GA
April 2021 to Present
●Manage daily operations by supervising and developing 20 plus employees, overseeing inventory needs, and driving continuous improvement to optimize workflow efficiency by 100 percent production base
●Office management and administration.
●Coming up with effective strategies to enhance the organization's financial health.
●Recruiting quality employees to provide high-quality customer support.
●Motivating and supervising employees.
●Evaluate the performance of assign employees,of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
●Research methods to improve operations and reduce costs
●Monitor and report on department performance
●Supervise and train employees
●Provide administrative support (e.g. updating inventory)
●Ensure compliance with company policies and regulation
Career Note - Laid off Due to Covid 19
April 2020 - April 2021
Supervisor
Thriftbooks - Mableton, GA
May 2018 to April 2020
Responsible for executing the policies and procedures necessary to manage the physical manipulation of mail/books within, into, and out of assigned Facility. Ensures the entire process meets customer requirements and is completed in an organized, efficient and safe manner.
Supervisor
Brett Robinson
May 2014 to April 2018
- Provide leadership and direction for all housekeeping activities for the condominiums to ensure the highest level of cleanliness for units.
- Train, motivate, coach, and develop staff.
- Inspect units for cleanliness. Hold employees accountable for performance
- Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner.
- Exceed KPI objectives by inspecting units, training new hires and coaching existing staff when directing housekeeping functions
Crew Trainer
Burger King
January 2009 to March 2014
• Coach new hires to ensure correct standard operating procedures are followed. Provide input in the development of training materials, including manuals and job aids. Demonstrate and work with new hires to move product through each step of the process flow based on their assigned position • Demonstrate and work with new hires to move product through each step of the process flow based on their assigned position
• Train new hires to read food order slips, receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
Education
General Education Diploma
Lakeside High School - Gulf Shores, Al
January 2001 to May 2005
Core Competencies
Operations Oversight, Employee Supervision, Employee Safety, Quality Assurance, Continuous Improvement, Manufacturing Process Control. Written & Verbal Communication, Time Management, Strategic Thinking, Problem- solving
Skills
• Supervisor (8 years)
• Trainer (5 years)
• E-Commerce
• Presentation Skills
Languages
• English - Expert
Additional Information
Strong verbal and person communications skills.
• Accuracy and attention to detail.
• Organized and prioritization skills.
• Adaptability and ability to work under pressure
• Good communication skills and ability to explain tasks to others.