Systems Engineer Information Technology

Contact Information:

Mike Repine

Email: ***********@*****.***

Cell: 850-***-****

Objective

Seeking an opportunity to utilize the skills I have developed and knowledge I have acquired in various facets of the information technology industry

Job Experience

February 4, 2019 – Present

MKS2

Pensacola, FL (Remote)

Systems Engineer

Research and develop solutions to newly identified and unresolved issues

Remediate software version vulnerabilities and keep on top of changes to the environment

Install and uninstall equipment when required and fulfill virtual team member requirements, as needed

Continuously identify and remediate security deficiencies on VA’s network infrastructure, database platforms, and Web application servers

Implement VA’s configuration management controls to ensure VA systems have appropriate security baselines and up-to-date vulnerability patches

Install patches to address security deficiencies

Adhere to standardized system development and change management controls for mission-critical systems

Provide technical expertise as required by each VA location.

November 14, 2018 – February 1, 2019

Footbridge Media

Pensacola, FL

Website Manager (November 14, 2018 – February 1, 2019)

Responsible for managing the successful operation and optimization of a client's website and online marketing methods

Software Experience: FileZilla, Dreamweaver, Photoshop, Wordpress

September 7, 2004 – October 15, 2018

SmartCop

Pensacola, FL

Systems Engineer (03/15/08 – 10/15/18)

Install SmartCop software at new customer sites remotely via Bomgar, TeamViewer, RDP, or any other method setup by the agency. Update SmartCop software at existing customer sites remotely via Bomgar, TeamViewer, RDP, or any other method setup by the agency. Perform test installations of the SmartCop prior to deployment at the agency to verify no issues arise with the installation. Create\develop crystal reports for agencies that need to extract data from the SQL databases that the SmartCop utilizes. Provide help desk and on call support for new\existing SmartCop customers. Provide onsite support during training and/or go lives of the SmartCop software. Built MSI install packages and Utilized SCCM at various agencies to deploy these packages for mobile SmartCop software. Assisted with training of any Tier 1's who were promoted to Tier 2 within the company.

Hardware Experience: Servers (Dell/HP), Laptops (Dell/HP), Workstations/Desktops (Dell/HP), iPad, iPhone, various printer models

Software Experience: Windows XP/7/10/2008/2008R2/2012/2016, Office 2010/2013/2016/365, VMWare, vSphere, Apple iOS, Bomgar, TeamViewer, GoToAssist, Delphi, Crystal Reports, SCCM

Software Engineer (12/1/06 - 03/14/08)

Correct bugs and implement enhancements to our software applications that have been requested by our customer base which includes testing the applications after changes have been implemented to the software. Develop and test crystal reports with their associated database views.

Hardware Experience: Servers (Dell/HP), Laptops (Dell/HP), Workstations/Desktops (Dell/HP), iPad, iPhone, various printer models

Software Experience: Windows XP/7/10/2008/2008R2/2012/2016, Office 2010/2013/2016/365, VMWare, vSphere, Apple iOS, Bomgar, TeamViewer, GoToAssist, Delphi, Crystal Reports

Systems Engineer (11/4/05 – 11/30/06)

Install SmartCop software at new customer sites remotely via Bomgar, TeamViewer, RDP, or any other method setup by the agency. Update SmartCop software at existing customer sites remotely via Bomgar, TeamViewer, RDP, or any other method setup by the agency. Perform test installations of the SmartCop prior to deployment at the agency to verify no issues arise with the installation. Create\develop crystal reports for agencies that need to extract data from the SQL databases that the SmartCop utilizes. Provide help desk and on call support for new\existing SmartCop customers. Provide onsite support during training and/or go lives of the SmartCop software. Built MSI install packages and Utilized SCCM at various agencies to deploy these packages for mobile SmartCop software. Assisted with training of any Tier 1's who were promoted to Tier 2 within the company.

Provided help desk and on call support for new\existing SmartCop customers. Provided onsite support during training and/or go lives of the SmartCop software.

Hardware Experience: Servers (Dell/HP), Laptops (Dell/HP), Workstations/Desktops (Dell/HP), iPad, iPhone, various printer models

Software Experience: Windows XP/7/10/2008/2008R2/2012/2016, Office 2010/2013/2016/365, VMWare, vSphere, Apple iOS, Bomgar, TeamViewer, GoToAssist, Delphi, Crystal Reports, SCCM

Support Specialist (9/7/2004 - 11/3/05)

Provided help desk and on call support for new\existing SmartCop customers. Provided onsite support during training and/or go lives of the SmartCop software.

Hardware Experience: Servers (Dell/HP), Laptops (Dell/HP), Workstations/Desktops (Dell/HP), iPad, iPhone, various printer models

Software Experience: Windows XP/7/10/2008/2008R2/2012/2016, Office 2010/2013/2016/365, VMWare, vSphere, Apple iOS, Bomgar, TeamViewer, GoToAssist, Delphi, Crystal Reports

July 21, 2003 – September 3, 2004

ACS/Lockheed Martin

Pensacola, FL

Sr. Computer Operator

Perform batch processing of payroll for 320 pay sites and three payroll offices, servicing more than 650.000 pay accounts.

Execute and monitor scheduled batch operations for the DOD Civilian Pay System (DCPS). Receive and verify Source Data Automation (SDA) for uploads to mainframe computer. Maintain several logs on shift performance data. Receive/transmit source and automation data for upload to remote mainframe computers. Utilized REMEDY Action Request Software to document any issues that occurred during the batch operations executed. Identify and report problems from multiple platforms to designated POC for resolution.

March 11, 2002 – July 18, 2003

ACS, Inc.

Montgomery, AL

Associate Information Systems Manager

Maintained and upgraded 5 Windows NT servers and over 100 Windows based workstations. Performed daily, weekly, and monthly backups of all workstations and servers withing the environment. Web development of NAREL EPA Internet and Intranet website using javascript, cascading style sheets, etc. Provided vulnerability scanning to determine if there were any issues that needed to be addressed to secure the internal network and database for the company. Deployed any necessary Windows updates/patches as well as updates/patches to software used within the network environment.

Hardware Experience: Servers (Dell/HP), Laptops (Dell/HP), Workstations/Desktops (Dell/HP), various printer models

Software Experience: Windows NT/2000, Office

May 22, 2000 – March 12, 2002

Laidlaw, Inc.

Milton, FL

Information Systems Specialist

Maintain Windows NT local area network. Maintained and upgraded 1 server and 10 workstations at 3 separate locations for the company as well as traveled to remote sites in other states to provide any necessary updgrades and/or support of their Windows NT LANs. Provided routing support for Santa Rosa County school systems. Provided vulnerability scanning to determine if there were any issues that needed to be addressed to secure the internal network and database for the company. Deployed any necessary Windows updates/patches as well as updates/patches to software used within the network environment. Lead team who handled the routing of school buses for the Santa Rosa School District.

Hardware Experience: Servers (Dell/HP), Laptops (Dell/HP), Workstations/Desktops (Dell/HP), various printer models

Software Experience: Windows NT/2000, Office

March 15, 1999 – May 19, 2000

Columbia Southern University

Orange Beach, AL

Computer Specialist

Maintain Windows NT local area network. Maintained and upgraded 1 network server, 1 web server, 25 workstations, as well as all printers. Responsible for database administration. Web Development of University website. Web Development of website for a second company the University president owned. Provided vulnerability scanning to determine if there were any issues that needed to be addressed to secure the internal network and database for the university. Deployed any necessary Windows updates/patches as well as updates/patches to software used within the network environment.

Hardware Experience: Servers (Dell/HP), Laptops (Dell/HP), Workstations/Desktops (Dell/HP), various printer models

Software Experience: Windows NT/2000, Office

February 8, 1999 – March 8, 1999

Escambia County Sheriff’s Office

Dispatch

Pensacola, FL

Dispatch Aide

Received phone calls from the public reporting incidents/crimes.

Dispatched deputies to the incident locations.

May 26, 1998 – February 5, 1999

Escambia County Sheriff’s Office

Information Systems Department

Pensacola, FL

Student Assistant (Due to attending college)

Maintained Novell local and wide area network.

Maintained and upgraded networked workstations and printers at six separate locations through the local and wide area network. Performed maintenance and upgrades to laptop systems that were located in each police cruiser car.

August 15, 1994 – May 22, 1998

Escambia County Sheriff’s Office

Records Department

Pensacola, FL

Student Assistant (Due to attending college)

Performed data entry of arrest/offense reports on a Novell local and wide area network.

Performed filing duties. Received phone calls from the public. Performed other assigned tasks.

Other Experience:

I have designed, maintained, & hosted multiple websites for businesses, non-profits, and individuals for 10+ years which included the use of cascading style sheets, javascript, PHP, & VB scripting. I currently manage Microsoft 365 for other businesses in the area.

I have held security clearances in the past when working for a contractor (ACS\Lockheed Martin) on Gunner Annex Base in Montgomery Alabama as well as Saufley Field Base in Pensacola Florida. I have many years of experience in the systems administrator role as well as experience with VMWare and SharePoint in previous held positions. I have experience with software similar to Altiris in previous held positions.

Education:

2002– June 2006

Troy University

Ft. Walton Beach, FL

Received Bachelor’s Degree in Computer Science with a minor in Business Administration in June 2006.

Looking pursue MBA and computer certifications in the very near future.

Contact this candidate