Customer Service Data Entry

BRIANNA MIRANDA

Burleson, TX *****

714-***-**** - ad28j3@r.postjobfree.com

PROFESSIONAL SUMMARY

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A people lover with positive and upbeat personality always willing to learn and grow professionally and personally. Dependable, Punctual, with a great attendance record. SKILLS

Fluent in English and Spanish

Able to Provide Excellent and Quality

Customer Service

Able to Interact With A Variety Of

Cultures

Database Entry

Personal Correspondence

Calendar Management

Strong Work Ethic

Attention to Detail

Scheduling

WORK HISTORY

06/2019 to 11/2023 Personal Assistant

Sisson Household – Fort Worth, TX

Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.

Maintained confidentiality and discretion while handling sensitive information relevant to company operations.

Contributed to a positive work environment through professional demeanor and strong interpersonal skills.

Oversaw personal and professional calendars and coordinated appointments for future events.

Served as point of contact between clients and managerial staff. 09/2016 to 11/2018 Office Clerk

FasTaco Inc. – Burleson, TX

Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Expedited document processing with accurate data entry and timely filing. Maintained confidentiality in handling sensitive information while performing administrative tasks.

Handled payroll duties accurately ensuring all employees received their paychecks on time.

Completed clerical tasks such as filing, copying, and distributing mail. 03/2012 to 07/2016 Customer Service Representative Fred Loya Insurance Company – Anaheim, CA

Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.

Built strong relationships with clients through consistent communication and excellent customer service.

Expanded client base by actively prospecting for new business opportunities and generating referrals.

Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.

Streamlined administrative tasks, improving overall office efficiency and productivity.

Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

EDUCATION

06/2006 High School Diploma

Saddleback High School - Santa Ana, CA

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