**** ******* ***

Hahira, GA. *****

www.linkedin.com/in/robert-lewis-4b107834

ad28im@r.postjobfree.com

ROBERT E LEWIS JR

PROFILE

A motivated, results oriented HR professional with success driving critical system initiatives. Fosters a collaborative work environment and committed to open and transparent communication. Proven ability to build strong teams and lead through influence and collaboration. An analytical, creative thinker, and problem solver proved to effectively balance the mission of the organization with the needs of the employees. I am willing to travel as much or as little as needed for the right position.

EXPERIENCE

February 2023 – Present

HR DIRECTOR, THE CITY OF KINGSLAND

Develops and administers personnel policies and procedures.

Conducts employee orientations and exit interviews.

Reviews salary actions to ensure conformance with pay agreement as well as responds to salary classification studies.

Investigates personnel complaints initiated by management or employees.

Assists departments and employees to resolve grievances.

Develops written job descriptions for advertising vacancies.

Analyzes occupational data to substantiate American with Disabilities Act related information.

Conducts background and reference checks on candidates.

Communicates personnel policies and procedures to employees.

Provides advice on personnel issues including reprimands, discipline, or cause for termination.

Consults legal counsel to ensure policy compliance is within federal and state laws.

Maintains complete personnel records including: promotions, transfers, performance and salary.

Develops and presents training programs on personnel issues and federal and state employment regulations.

Directs and oversees the administration of all risk management notices and claims. Coordinates the administration of Workers Compensation claims in accordance with Georgia Municipal Association.

Coordinates the real property inventory in conjunction with the Finance administration for the purposes of insurance and premium development.

June 2021 – March 2022

EXECUTIVE RELATIONSHIP MANAGER, UKG, INC.

Responsible for post implementation account management.

Responsible for weekly, monthly, and quarterly business reviews.

Resolved post implementation non – technical customer inquiries relating to products and services.

Interfaces at all levels of the internal organization.

Facilitates customer relationships with Support and provides advice and assistance to internal employees on diverse customer situations and escalated issues.

Use skills as a seasoned, experience professional with an understanding of industry best practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.

Demonstrates good judgement in selecting methods and techniques for obtaining solutions.

Contribute to moderately complex aspects of a project by interacting with senior internal and external personnel.

Contacts customer base regularly and owns customer satisfaction and customer relationship.

Looks for opportunities to expand UKG footprint and service offerings.

April 2004 – September 2019

HR SHARED SERVICES DIRECTOR, Flowers Foods, Inc

Consolidate all Payroll processing to be moved to the corporate campus and be processed as one rather than 50 independent payrolls.

Ensured weekly payroll was processed timely and correctly on a weekly basis.

Wrote policies with Audit group that the payroll team was Audited by yearly.

Continually worked on change management initiatives and process improvements and needed.

Developed and trained field HR and Manufacturing supervisors on the use of Kronos, SAP and SuccessFactors.

Trained all acquisition personnel once Flowers took over ownership

Provides vision, leadership, planning, project coordination and management for the development of a cost-effective department.

Ensures continuity and successful delivery of functional services to users throughout the organization.

Analyzes and directs all function-related activities within the scope of HRIS.

Fosters and maintains positive relationships with field HRBP’s and customer base; serves as an interface between internal/external customers and functional team members to ensure effective definition of and delivery of HRIS and payroll applications.

Builds and maintains a strong functional team through effective recruiting, training, coaching, team building and succession planning.

Promotes proactive approaches using the company’s HRIS system to solve business needs/problems, while also enhancing the understanding and acceptance of the HRIS capabilities.

Establishes procedures to ensure all customers are assisted appropriately and timely.

Participates in preparation of staff development plans for each associate. Assessing their skills and the skill levels necessary to achieve the work objectives.

Obtain constant feedback from customers on how the service level could be enhanced for them.

Provides overall prioritization of work assignments and management of functional team resources and their activities.

Negotiates priorities and support requirements with the IT department for functional staff at the field level and others as appropriate based on business and software/hardware needs.

HRIS Director

Manage seven internal employees; indirectly manage 50 in the field.

Promote efficiency in HR process and partner with IT to modernize HR solutions. In the past five years, moved HCM solutions to Best-In-Class cloud, including SuccessFactors, Benefit Focus, and Kronos.

Lead HCM integration team through all acquisitions, ensuring smooth payroll transitions from legacy solutions to Flowers’ systems.

Ensure employee data integrity, accessibility and compatibility for daily use and historical reporting of the HRIS system of record.

Maintain relationships with suppliers and consultants.

Ensure HR systems team members are trained on process improvement techniques and are functional with all HR-related systems.

Direct team to ensure SOX compliance for HR and payroll functional controls.

Manage yearly processes associated with payroll, open enrollment, and salary budgeting (fringe and bonus payroll, NQSO and RSA payroll).

Report directly to senior vice president of Human Resources and participate in special projects as requested.

Serve as primary liaison between HR and IT for all HR technology matters, including evaluation and recommendation of software application needs.

Partner with HRIT to create and test SAP and Kronos in acquired bakeries prior to full system integration.

Gathered data during acquisitions to ensure that information within acquired systems is captured during integration.

Partnered with HRIT to successfully upgrade HR systems and test to validate systems once upgraded.

HRIS Manager

Managed one internal employee and served as a resource to the HRIS director assisting field HR directors and assistants.

Assisted in the payroll processing, posting and interface transmissions of weekly payroll of $5.5 million.

Supported field HR directors and assistants with day-to-day entries in SAP and Kronos.

Managed master data keyed into SAP by field HR group.

HRIS Specialist

Processed payroll for 35 bakeries.

Served as a point of contact for all bakery HR associates with computer issues in Kronos and SAP.

Sent weekly new hire reports to State of Georgia.

Keyed data entry in SAP and Kronos when called upon by field HR group.

Computer Operator

Monitored uploads and downloads for multi-million-dollar corporation.

Served as point of contact for all bakery and corporate campus associates with computer issues.

March 2002–February 2004

MARKETING SALES MANAGER, AMERICAN BANKING COMPANY

Sales consultant for 11 banks to improve sales process.

Served as a point of contact for external customers for internet banking and business online ACH.

Developed and maintained marketing initiatives for 11 banks.

Created a marketing initiative centered on deposits — results included $15 million in new money for the bank in one month.

Trained associates in all banks on Anchor, a relationship-building database, and developed customer service training course.

Supervised one internal associate and 11 external associates.

EDUCATION

2005

MASTERS OF SCIENCE DEGREE

TROY UNIVERSITY – ALBANY CAMPUS

Major: Healthcare Administration, Human Resource Management

2000

BACHELOR OF BUSINESS ADMINISTRATION

KENNESAW STATE UNIVERSITY – KENNESAW GA

Major: Business management, Human Resource Management

SKILLS & INTERESTS

Strategic Planning & Execution • Management Information System • Project Management • Process Improvement • Budget, Forecast & Cost Controls • Performance Improvements • Payroll Administration • Process Redesign • Change Management

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