Office Administrator Accounts Payable
Resume:
Crystal McGhee
Spotsylvania, VA *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Office Administrator
General RV Center
November 2021 to October 2022
• Ensuring the sales process is finalized.
• Providing a high level of service to both internal and external customers while ensuring that all federal and state regulations are followed.
• Processes paperwork from the Sales and Finance Department, verifies all information regarding the unit sold is accurate, and submits all legal documentation to the state.
• Filling any and all units folders.
• Scanning in any and all sold products,bank financing paperwork,funding,OSES paperwork.
• Creating estimates for customers of Out of State sold units using Vitu program.
• Keeping State and inventory logs of customer and Units log for both new and old customers and units.
• Issued hard tags for VA customers and 30 day tag(s) and also transferred tags using Title Tec program.
• Used many programs to perform daily job tasks such as CAMP, Vitu (OSES),Excel Spreadsheets (logs), Accuteam.
Homemaker
Home - Spotsylvania County, VA
July 2019 to October 2022
Receptionist/Director of Office operations/HR
American Building Dynamics - Spotsylvania Courthouse, VA March 2017 to July 2019
Payroll, Accounts Payable, Accounts Receivable and Deposits
• Manage weekly payroll accurately and timely processing; pay period of every Friday.
• Accurately count and manage commission and overrides for all impacted staff.
• Ensure payroll taxes and liabilities(child support) are accurate and paid timely
• Ensure Sub-Contractors are paid timely and accurately with approval from VP of operations.
• Audit jobs to ensure pay is according to estimates
• Ensure all vendors (IT, dumpster, HVAC, etc.) bills are entered and paid accurately and in timely manner according to terms established by vendor(s)
• Manage and pay routine office bills via QB-electric, internet, Nextiva (phone), Verizon Wireless, vehicle insurance, workers comp, building insurance, vehicle payments, etc.
• Deposit funds- Monday's, Wednesday's only if the deposit is > $1500.00; otherwise, deposit every Friday, regardless of deposit amount.
• Reconcile funds received against project/contract amounts to ensure accuracy and payroll implications Office Management
• Ensure office is cleaned weekly, and cleaning contractor(s) paid weekly
• Accurately handle and manage all vacation & sick days with all staff; track attendance for all staff daily.
• Manage inventory and purchasing of office and break room supplies
• Research options related to routine office expenses for optimal service and costs (intent is to lower costs where it make sense)
• Augment office staff in their roles of answering phones, scheduling leads, entering correct information on spreadsheets, charging back Home Advisor, etc
• Assisted with company functions & events (Christmas party, Customer Appreciation Day, Pig Roast, Trade Shows etc).
• Scheduling resources for trade shows and company events with Sales Manager.
• manage company policies for company issued i tablets, cell phones, laptops, etc; train new employees on company policies around these items, provided documentation, retrieve signed documents, and file accordingly
• Serve as Notary Service for company and owners,
• Hiring and firing processing; new hire packages- documents, offer letters, participate in terminations as witness and ensure proper documentation for all personnel files
• weekly project level reporting for VP of Operations by Friday mornings at (with the time frame if Friday through Thursday)
• Accrued expenses associated with each project
• Billed and received by project; including billed and not received by project
• total deposits for the week (all projects)
• Budget sheets completed for each project when project completes Bookkeeping
• Reconciling bank and credit card statements every month with extreme attention to details
• Monitor credit card Square transactions to ensure accuracy and acceptance (correct amounts for 1st payments, 2nd payments and final payments)
• Daily audit of credit card charges and credits/payments related to business activities and needs
• Trained on QB
• Daily entering of all receipts into QB, reconciling to projects estimates, etc
• Entry of 100% of credit card transaction into QB, and reconciliation to approved expenses (projects, office, equipment, etc)
• Audit company cell phone bills (applications & expenses not associated with business); expenses not associated with the business to be reimbursed by associate- manage the documentation, communication and payroll adjustments
• Job level audits- paid out on labor, material, gas, etc.- vs. estimate/budget; target 3 jobs per week; identify impact on payroll, report findings to management Marketing
• Posting on any and all social media outlets
• Reply back to all emails for marketing campaigns Miscellaneous
• Management of apartment/rental receivables and deposits; manage advertising for leasing new Education
High school diploma
Massaponax High School
1999 to 2001
Skills
• Typing
• Customer service
• Data collection
Languages
• American Sign Language - Beginner
Assessments
Attention to Detail — Familiar
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Customer Service Fit — Familiar
December 2019
Measures the traits that are important for high-quality customer service. Full results: Familiar
Attention to Detail — Completed
August 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Receptionist — Familiar
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Work Style: Reliability — Completed
August 2019
Tendency to be dependable and come to work
Full results: Completed
Verbal Communication — Proficient
August 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Receptionist — Completed
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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