Crystal McGhee

Spotsylvania, VA *****

ad28if@r.postjobfree.com

+1-540-***-****

Authorized to work in the US for any employer

Work Experience

Office Administrator

General RV Center

November 2021 to October 2022

• Ensuring the sales process is finalized.

• Providing a high level of service to both internal and external customers while ensuring that all federal and state regulations are followed.

• Processes paperwork from the Sales and Finance Department, verifies all information regarding the unit sold is accurate, and submits all legal documentation to the state.

• Filling any and all units folders.

• Scanning in any and all sold products,bank financing paperwork,funding,OSES paperwork.

• Creating estimates for customers of Out of State sold units using Vitu program.

• Keeping State and inventory logs of customer and Units log for both new and old customers and units.

• Issued hard tags for VA customers and 30 day tag(s) and also transferred tags using Title Tec program.

• Used many programs to perform daily job tasks such as CAMP, Vitu (OSES),Excel Spreadsheets (logs), Accuteam.

Homemaker

Home - Spotsylvania County, VA

July 2019 to October 2022

Receptionist/Director of Office operations/HR

American Building Dynamics - Spotsylvania Courthouse, VA March 2017 to July 2019

Payroll, Accounts Payable, Accounts Receivable and Deposits

• Manage weekly payroll accurately and timely processing; pay period of every Friday.

• Accurately count and manage commission and overrides for all impacted staff.

• Ensure payroll taxes and liabilities(child support) are accurate and paid timely

• Ensure Sub-Contractors are paid timely and accurately with approval from VP of operations.

• Audit jobs to ensure pay is according to estimates

• Ensure all vendors (IT, dumpster, HVAC, etc.) bills are entered and paid accurately and in timely manner according to terms established by vendor(s)

• Manage and pay routine office bills via QB-electric, internet, Nextiva (phone), Verizon Wireless, vehicle insurance, workers comp, building insurance, vehicle payments, etc.

• Deposit funds- Monday's, Wednesday's only if the deposit is > $1500.00; otherwise, deposit every Friday, regardless of deposit amount.

• Reconcile funds received against project/contract amounts to ensure accuracy and payroll implications Office Management

• Ensure office is cleaned weekly, and cleaning contractor(s) paid weekly

• Accurately handle and manage all vacation & sick days with all staff; track attendance for all staff daily.

• Manage inventory and purchasing of office and break room supplies

• Research options related to routine office expenses for optimal service and costs (intent is to lower costs where it make sense)

• Augment office staff in their roles of answering phones, scheduling leads, entering correct information on spreadsheets, charging back Home Advisor, etc

• Assisted with company functions & events (Christmas party, Customer Appreciation Day, Pig Roast, Trade Shows etc).

• Scheduling resources for trade shows and company events with Sales Manager.

• manage company policies for company issued i tablets, cell phones, laptops, etc; train new employees on company policies around these items, provided documentation, retrieve signed documents, and file accordingly

• Serve as Notary Service for company and owners,

• Hiring and firing processing; new hire packages- documents, offer letters, participate in terminations as witness and ensure proper documentation for all personnel files

• weekly project level reporting for VP of Operations by Friday mornings at (with the time frame if Friday through Thursday)

• Accrued expenses associated with each project

• Billed and received by project; including billed and not received by project

• total deposits for the week (all projects)

• Budget sheets completed for each project when project completes Bookkeeping

• Reconciling bank and credit card statements every month with extreme attention to details

• Monitor credit card Square transactions to ensure accuracy and acceptance (correct amounts for 1st payments, 2nd payments and final payments)

• Daily audit of credit card charges and credits/payments related to business activities and needs

• Trained on QB

• Daily entering of all receipts into QB, reconciling to projects estimates, etc

• Entry of 100% of credit card transaction into QB, and reconciliation to approved expenses (projects, office, equipment, etc)

• Audit company cell phone bills (applications & expenses not associated with business); expenses not associated with the business to be reimbursed by associate- manage the documentation, communication and payroll adjustments

• Job level audits- paid out on labor, material, gas, etc.- vs. estimate/budget; target 3 jobs per week; identify impact on payroll, report findings to management Marketing

• Posting on any and all social media outlets

• Reply back to all emails for marketing campaigns Miscellaneous

• Management of apartment/rental receivables and deposits; manage advertising for leasing new Education

High school diploma

Massaponax High School

1999 to 2001

Skills

• Typing

• Customer service

• Data collection

Languages

• American Sign Language - Beginner

Assessments

Attention to Detail — Familiar

January 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Customer Service Fit — Familiar

December 2019

Measures the traits that are important for high-quality customer service. Full results: Familiar

Attention to Detail — Completed

August 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Receptionist — Familiar

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Work Style: Reliability — Completed

August 2019

Tendency to be dependable and come to work

Full results: Completed

Verbal Communication — Proficient

August 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient

Receptionist — Completed

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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