Amanda Perez

San Antonio, TX *****

ad28gu@r.postjobfree.com

+1-210-***-****

Dependable employee providing quality customer support and building strong work relationships. Seeking a position where a strong work ethic and exemplary time management skills will be appreciated. Highly skilled in responding to customers, performing office support duties, providing information to the public, receiving payments from paying customers and addressing customer complaints. Efficiently work independently as well as collaboratively. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Medical Office Specialist

EPIOM - San Antonio, TX

October 2021 to February 2022

• Retrieve mail

• Update patient file

• Input icd codes into patients files

• Update payment in patients files

• Call patients and inform them we will be sending their bill to their insurance Medical Billing Specialist

MedCenter Rehab - San Antonio, TX

April 2020 to September 2021

• Prepare and submit billing data and medical claims to insurance companies.

• Ensure the patient’s medical information is accurate and up to date.

• Prepare bills and invoices, and document amounts due to medical procedures and services.

• Collect and review referrals and pre-authorizations.

• Monitor and record late payments.

• Follow-up on missed payments and resolve financial discrepancies.

• Examine patient bills for accuracy and request any missing information.

• Investigate and appeal denied claims

Receptionist

Carabin Shaw Law Firm - San Antonio, TX

October 2020 to February 2021

• Greeting clients and visitors and answering visitor inquiries

• Answering and routing incoming calls on a multi-line telephone system

• Scheduling and routing clients

• Maintaining and scheduling conference rooms

• Maintaining the waiting area, lobby or other public areas

• Serving coffee or tea to guests

• Ordering supplies

• Scanning, photocopying, faxing and filing documents

• Collecting and routing mail and hand-delivered packages

• Verifying employee identification and issuing visitor passes Front Desk Receptionist/Prior Authorization Specialist Alamo Orthopedics - San Antonio, TX

December 2019 to July 2020

• Greet patients as they arrive into the facility and provide them with appropriate information

• Assist patients to complete all necessary forms and documentation

• Updates patients' information into the EMR database •

• Move patients through appointments as scheduled and keep patient appointments on schedule by notifying the provider of the patient's arrival •

• Respond and comply with requests for information including sending faxes and e-mails •

• Answer phone call and call patients to remind them of their appointments

• Record and update financial information and collecting patient charges

• Keeps patients' family's informed of patient status

• Schedule and reschedule patients' appointments

• Update appointment calendars

• Manage filing and record-keeping activities

• Coordinates mail flow in and out of office

• Maintain stock of forms and office supplies Ensure reception area is well maintained, neat and clean

• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance with policy and procedure and HIPPA requirements

• Receive request for prior authorizations through the electronic health record (EHR) and/or via phone or fax and ensure that they are properly and closely monitored.

• Process referrals and submit medical records to insurance carriers to expedite prior authorization processes.

• Manage correspondence with insurance companies, physicians, specialist and patients as needed, including documenting in the EHR as appropriate.

• Assist with medical necessity documentation to expedite approvals and ensure that appropriate follow- up is performed.

• Review accuracy and completeness of information requested and ensure that all supporting documents are present.

• Review denials and follow up with provider to obtain medically necessary information to submit an appeal of the denial.

• Prioritize the incoming authorizations by level of urgency to the patient

• Secure patient information in accordance with our policy/procedures. Education

Certification in Billing and Coding in Medical Biller and Coder The College of Healthcare Professions - San Antonio, TX April 2019 to January 2020

Diploma

Harlandale High School - San Antonio, TX

August 2009 to June 2013

Skills

• Icd

• Telephone

• 50 wpm

• Billing

• Cpt

• Hipaa

• Ms office

• Medical terminology

• Cpr

• Cpr/

• Medical assisting

• Etiquette

• Osha

• 10 Key Data Entry

• Medical Billing

• ICD-10

• EMR Systems

• Medical Records

• Medical Coding

• ICD-9

• Medical Scheduling

• Medical Office Experience

• Medical Receptionist

• Insurance Verification

• Accounts receivable

• Documentation review

• Medicare

• Microsoft Access

Certifications and Licenses

CPR Certification

First Aid Certification

Medical Coding Certification

Certified Coding Associate

Certified Coding Specialist

Certified Professional Coder

Medical Billing Certification

Additional Information

Skills

● Billing and Collecting

● ICD-10, CPT, HCPCS

● Telephone Etiquette

● Patient/Family Communications

● Medical Assisting/Medical Terminology (1 year)

● 10 Key

● 50 WPM

● MS Office proficient

● CPR/ First Aid Certified

● OSHA and HIPAA Compliance

Contact this candidate