Summary
Expertise in call center environment. Supplying outstanding customer service for 3+ years. Performance-oriented and driven with in-depth understanding of office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth & boost team productivity. Education
Business administration
Scotland High school • Laurinburg, NC
06/2012
Business administration was my major. GPA 3.37
Experience
Customer advisor
Nelnet • Lincoln, NE
10/2022 - Present
Customer advisor.
General Labor
Meritor • Maxton, NC
05/2022 - 09/2022
General labor, Some QA training.
Customer Service Representative
Spectrum Communications • Fayetteville, NC
03/2019 - 07/2022
Billing operations, customer support specialist.
Skills
Customer service, Communication skills, Microsoft word, English, Documentation review, Leadership, Time management, Computer literacy, Microsoft excel
Languages
English
T'era York
**********@*****.*** / 910-***-**** / 234 Fancy Drive, Maxton, North Carolina