Maria Juliana Nunez

CONTACT

Address: Orlando, FL 32837

Phone: 754-***-****

Email: ad28es@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a Business Administrator background in finance, sales, customer service, logistics, leadership, project management, training, consulting and coaching. SKILLS

Microsoft Office (Word, Advance Excel, PowerPoint, Outlook, Teams)

Customer Service

Project Management

Marketing Strategy

Effective Communication

Time Management, Zoom Meetings, Scheduling systems

Identifying Best Practices

Staff training and development

Operational Management of system: SAP, CANVAS, ACCESS, Apple MacOS EDUCATION

Nursing program student – Valencia College

Bachelor’s Degree in Business Administration - Valle of University, Cali Colombia LANGUAGE

English

Spanish

REFERENCES

University of Central Florida, College of Medicine – Francisco Quintero 407-***-**** Areas Usa – Chris Sanchez 407-***-****

WORK HISTORY

Tech Support Specialist

Valencia College 01/2022 to Current

Office professional environment includes computer work and frequently exchanging information. Also, the ability to solve problems and take decisions regarding important files.

Knowledge of various administrative, clerical/secretarial, and support activities.

Expert in computers and their different programs and operations.

Excellent communication skills and interest in working with students from diverse backgrounds.

Ability to maintain files and records and perform a variety of tasks. Maria Juliana Nunez

Management of portfolio and contractors for the development of activities and events on campus.

Resolution of problems and processing of documents for the acquisition of new books or access to new academic offers.

Call center: answering any questions and concerns by telephone, zoom, teams, and Skype. Supervisor

Areas USA of Miami (Food & beverage) 04/2021 to 08/2022

Monitored over twenty employees while handling day-to-day accounting processes and financial accuracy.

Completed daily functions such as making orders and keeping track of the inventory.

Expert in computer software, POS systems, and customer satisfaction.

Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Scheduled employees based on labor balancing requirements and forecasted customer levels.

Trained team members in successful strategies to meet operational and sales targets.

Expert in handling customer inquiries and complaints.

Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.

Assistant Manager 06/2020 to 02/2021

Walmart, Orlando FL

Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager while focusing on the front-end and sales floor operations.

Assisted with the hiring, training, and development of store associates as delegated by the Store Manager Assist with all store functions and day-to-day store activities as directed by the Store Manager Able to perform all opening and closing procedures in the absence of the Store Manager Assist the Store Manager in protecting and securing all company assets, including store cash Adhere to all policies and procedures including safety guidelines to Maintain a professional and friendly environment while supervising all areas of the store, including the stockroom and sales floor, to company standards to include recovery Shipping out Common Carrier and LTL shipments Inventory Control

(items labeled and quantities).

Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.

Developed and implemented productivity initiatives, in addition to coordinating itineraries and scheduling appointments.

Evaluated suppliers by assessing quality, timeliness, and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

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