Ray Maudlin, D Ed

ad28e2@r.postjobfree.com 904-***-**** Jacksonville, FL

PROFESSIONAL SUMMARY

Throughout my 25-year business career, I have excelled consistently in roles that demand excellence in consultative selling. Not only do I discover prospects’ pain points, but I also uncover problems unknown to them. I then develop tailored solutions to solve their problems, resulting in positive client relationships, high levels of customer satisfaction, and customer referrals. My proven track record in rescuing 3 failing businesses and founding 4 startup businesses is a testament to my resolve.

Before my business career, I taught at the secondary and collegiate levels in Indiana, consulted with the Indiana Department of Education as it evaluated the condition of K – 12 teaching throughout the state, and founded the Indiana Educational Research Association, serving as its Founding President, and presiding over its first two state-wide conventions. I also consulted with the U.S. Army Soldier Support Center as it developed training materials for soldiers in administration, finance, and personnel; directed the post-wide Office Automation Project; and, (3) supervised the Basic and Advanced Skills Education programs in the Education Center.

EDUCATION

• M.S. in Military Art and Science – Command & General Staff College – Fort Leavenworth, KS (1976)

• Doctor of Education – Ball State University - Muncie, IN (1973)

• M.S. in Secondary Education – Indiana University – Bloomington, IN (1968)

• B.S. in Secondary Education – Indiana University – Bloomington, IN (1966)

WORK EXPERIENCE – Business

• Owner/President – MultiMedia Group USA, Inc. - Jacksonville, FL - June 2019 to Present

Launched a neighborhood paper that connects local businesses with local consumers.

Attracted local consumers to the publication by writing interesting stories, humor, crossword puzzles, cartoons, games, and useless facts that are fun to know.

Distributed the paper where the public is waiting to be served (restaurants, waiting rooms, etc.)

Published the paper on the Internet.

CRM: SOFFRONT.

COVID–19 and the Internet have put this publication on hiatus.

• Advertising Sales Account Executive – Heritage Publishing, Inc. – Jacksonville, FL - May 2018 to May 2019

Sold advertising for annual healthcare guides and relocation publications.

Premised and made cold calls to meet with qualified decision-makers (QDM) in the healthcare sector

(physicians, surgeons, hospitals, hospices, clinics, urgent care centers, and assisted living facilities) and small businesses desiring to do business with members of the healthcare community.

Developed tailored marketing solutions for clients, resulting in increased loyalty and referrals.

Managed client relationships to ensure satisfaction and retention.

CRM: SOFFRONT

Reason for departure: Wanting to go into business for myself, I opened MultiMedia Group USA, Inc.

• General Manager – Go Digital First! - Jacksonville, FL - September 2016 to December 2017

Sold digital marketing solutions to include Websites, SEO, SEM, PPC, and Reputation Management.

CRM: ZOHO.

Reason for departure: Company closed. (Undercapitalized.)

• Business Development Specialist – Nolan Plumbing Inc. – Jacksonville, FL - August 2015 to August 2016

Initiated and directed a new digital B2C marketing campaign.

Developed 3 new revenue streams.

Doubled YOY revenue within the first 6 months.

Reason for departure: Offered a position elsewhere that had more responsibilities and higher compensation.

• Advertising Sales Executive – Heritage Publishing, Inc. - Jacksonville, FL - February 2012 to May 2015

Sold advertising for annual healthcare guides and relocation publications.

Premised and made cold calls to meet with qualified decision-makers (QDM) in the healthcare sector

(physicians, surgeons, hospitals, hospices, clinics, urgent care centers, and assisted living facilities) and small businesses.

Developed tailored marketing solutions for clients, resulting in increased loyalty and referrals.

Managed client relationships to ensure satisfaction and retention.

CRM: SOFFRONT

Reason for departure: Offered an opportunity elsewhere that had more responsibilities and higher pay.

• Digital Sales Consultant – Hearst/Local Edge - Jacksonville, FL – May 2011 to January 2012

Consistently ranked as the top salesperson, achieving exceptional results within six months.

Conducted cold calls to schedule meetings with SMBs.

Diagnosed digital marketing challenges and recommended effective solutions.

Delivered and implemented digital solutions (SEO, SEM, PPC, Reputation Management)

Reason for departure: Local office closed.

• Franchisee – Homes & Land Publishing Corp. – Jacksonville, FL April 1984 to June 2010

Published 6 franchised real estate magazines and 1 independent real estate magazine.

Supervised 5 managers (2 magazines, 1 graphic arts department; 1 distribution, and 1 office).

Elected by fellow franchisees to serve on the Associate Publishers Advisory Council (APAC).

Chaired the APAC Franchise Affairs Sub-Committee.

The Number 8 producer in a network of 250 franchisees.

• Salesperson – Computers America, Inc.: August 1983 to April 1984

Sold custom software to SMBs.

Wrote instructional materials to support the software. Work Experience – Education

Education Center, U.S. Soldier Support Center: May 1982 – July 1983

Instructor, U.S. Army Command & General Staff College (Army Reserve): September 1978 – June 1985

Consultant – Training Development Directorate, U.S. Army Soldier Support Center: May 1978 – May 1981

Consultant – Indiana Department of Education: September 1973 – May 1978

College Instructor – Ball State University: August 1971 to June 1972

Teacher – Logansport Community Schools: August 1968 – November 1968

Teacher – Spencer High School: August 1966 – June 1968

Military Experience – U.S. Army Reserve: Jun 1966 – Jun 1986

1966 – 1969: Inactive Reserve (earning master’s degree in secondary education)

1969 – 1970: Active Duty (communications officer, states side and DMZ Korea)

1970 – 1972: Active Reserve – Training Officer (trained military personnel how to be instructors)

1972 – 1974: Active Reserve – Company Commander (commanded the instructors)

1974 – 1979: Active Reserve – Training Officer (developed training programs for a training division)

1980 – 1985: Active Reserve – Instructor (US. Army Command & General Staff College)

1985 – 1986: Inactive Reserve

TOP SKILLS – Leadership Communication Consultative Selling Marketing Customer Service Networking Project Management Problem Solving Digital Literacy Customer Relations Management Teaching Writing Social Media Publishing

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