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Customer Service Quality Assurance

Location:
Sweet Water, AL
Posted:
January 30, 2024

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Resume:

Work experience

Performs assigned duties related to the preparation of school meals such as setting up, cooking, servicing, cleaning, washing, moping and maintaining inventory Assumes responsibility for storage and disposal of unused foods. Follows work schedules and carries out all assignments in a co operative manner. Successfully implements an automated QA process (continuous testing) to increase the speed and quality of testing

Performs manual testing to deliver quality assurance and ensure the integrity of solutions in the hands of customers

Establishes personal connections with customers, exceeding customer service expectations Communicates with clients regarding medications and suggested additional treatment options when appropriate

Performs scheduled medication pick ups, verifies accuracy of stock, and files inventory reports Organizes a huge number of incoming phone calls.

Obtains sales leads

Achieves client satisfaction, identifies and analyzes their demands. packing the appropriate number of frozen corndogs in boxes using proper equipment and procedures.

This role works closely with the department supervisors, other department leads and processing employees, in

order to accomplish accuracy within the processing department and to ensure that our customers receive quality

products.

packing the appropriate number of frozen corndogs in boxes using proper equipment and procedures.

This role works closely with the department supervisors, other department leads and processing employees, in

order to accomplish accuracy within the processing department and to ensure that our customers receive quality

products.

Provides support and assistance to students throughout the school day Attends to the childrens' basics needs, including feeding and accompanying to the restroom Establishes clear learning objectives and enforces school rules Ensures items are well stocked for each shift

Ms. Teriyaki Williams

10574 AL Highway 69 Sweet Water, Alabama 36782 334-***-**** ad28dg@r.postjobfree.com Sumter County Board of Education (Kinterbish CNP Jr. Worker High Cuba, School) Alabama, 10/2023 11/2023 Foster Farms Poultry Quality Assurance Tech Demopolis, Alabama, 06/2023 08/2023 Little Drug Company Pharmacy Sales Associate Linden, Alabama, 05/2023 06/2023 Rent2Own Services Remote Customer Service Agent Tifton, GA, 02/2023 02/2023 Foster Farms Poultry Packer Demopolis, Alabama, 11/2022 12/2022 Ascend Staffing aka Intermountain Staffing (Packer Foster Demopolis, Farms Poultry) Alabama, 02/2022 06/2022 Kids Connection Childcare And Learning Child Caregiver/Center Teacher Butler, Alabama, 08/2018 10/2019 McDonald's Crew Member/Cashier Butler, Alabama, 07/2016 08/2017 Attends to the childrens' basics needs, including feeding and accompanying to the restroom Establishes clear learning objectives and enforces school rules Ensures items are well stocked for each shift

Performs duties as needed, including cashier and bagger Enters customer payments into database system

Ensures items are well stocked for each shift

Performs duties as needed, including cashier and bagger Enters customer payments into database system

Education

2.5 GPA

Did not graduate due to not having the funds

Advanced Placement Classes

3.5 GPA

Was editor of Mass Media Team for the 2012 2013 academic year Was a member of the gospel choir from 2009 2013

Skills Customer service, Microsoft office, Excel, Customer care, Sales, Powerpoint, Organizational skills, Business intelligence, Office Experience, Office Equipment, Computer Skills, iOS, Front Desk, Warehouse Experience, Machine Operator, Warehouse Experience, Call Center, Communication skills, Computer literacy, English, Guest services, Microsoft word, Time management, Microsoft excel, Documentation review, Pharmacy Software, Leadership, Typing (45 WPM) References

Phone Number: 334-***-**** Email: ad28dg@r.postjobfree.com Phone: 251-***-****

Work Phone: 205-***-**** Mobile Phone: 205-***-**** Languages English

McDonald's Crew Member/Cashier Butler, Alabama, 07/2016 08/2017 McDonald's Crew Member/Cashier Butler, Alabama, 06/2014 09/2014 Bachelor The of University Science of West Alabama, Liberal Arts (Sociology), Livingston, Alabama, United States (2013) High School Diploma/Sweet High Water School High School, High School, Sweet Water, Alabama, United States (2013) Ms. Jasmine M. Mack

Mrs. Kathy Ford Levy

Mrs. Cashanda Ford



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