Osephita Whitten
*** **** ***** ******, ***. ** New York, NY 10026 C: 646-***-**** ●Email ***************@*****.***
M
otivated, hard-working and technically skilled office administrator. Possesses a proven history of supporting efficient operations in fast-paced environments. Results-focused, able to effectively balance numerous responsibilities through solid communication and organizational abilities.
Key Skills
HIPAA Guidelines
Customer Service
Administrative Support
MS Word, Excel, Outlook
EMR/Epic
Problem Solving
Office Operations
Analytical & Organizational Skills
IDX Software
Professional Experience
DR. JAMAL RAHAMAN, MD
NEW YORK, NY
Surgical Coordinator, 2016 to present
Maintains and updates operating room schedule. Handles documentation and communication; acquires information from referring physicians, verifies insurance and authorization for surgery. Utilizes strong multi-tasking and organizational skills to schedule patients’ pre-ops, surgeries, routine blood work, and diagnostic testing. Managed availability of administrative and clinical documentation; prepared charts. Enter patients demographic into EMR. Works within HIPAA guidelines of patient confidentiality with respect to all correspondence.
MOUNT SINAI BETH ISRAEL MEDICAL CENTER
DR.S KOULOS, KOLEV-New York, NY
Administrative Assistant, 2011 to 2016
Maintains and updates operating room schedule, and ensures consistently accurate entries into MMF. Utilizes strong multi-tasking and organizational skills to schedule patients surgeries, and diagnostic testing. Handles documentation and communication; acquires information from referring physicians, verifies insurance and authorization for surgery. Managed availability of administrative and clinical documentation; prepared daily charts. Enter patients demographic into our Eagle and IDX system. Travel to other locations with the doctors. Works within HIPAA guidelines of patient confidentiality with respect to all correspondence. Process billing sheet for L&D. Process payroll for entire staff and doctors of OBGYN. Created a data base to track employees lateness and time.
HOSPITAL FOR SPECIAL SURGERY
DR.S CAMMISA, GIRAIDI, SAMA, HUGHES – New York, NY
Surgical Coordinator/Personal Assistant, 2006 to 2011
Maintains and updates operating room schedule, personal calendars, and ensures consistently accurate entries into MMF electronic recordkeeping system. Utilizes strong multi-tasking and organizational skills to schedule patients’ pre-ops, surgeries, routine blood work, and diagnostic testing. Handles documentation and communication; acquires information from referring physicians, verifies insurance and authorization for surgery. Works within HIPAA guidelines of patient confidentiality with respect to all correspondence.
NEW YORK PRESBYTERIAN HOSPITAL
NYPH ORTHOPAEDIC DEPARTMENT – New York, NY
Surgical Scheduler Assistant, 2006 / Record Management Assistant, 2004 to 2006
Initiated and ensured timely completion of patient scheduling activities including coordination of operating room calendar, confirming patient surgery and assisting patients with questionnaire. Collaborated with colleagues in the execution office tasks and performed basic administrative responsibilities including answering phones and directing callers to appropriate resources. Managed availability of administrative and clinical documentation; prepared daily charts and provided x-ray films to healthcare professionals and patients. Verified subpoena authenticity and release of information; fulfils requests for medical records from numerous sources. Promoted organizational efficiency; oversaw annual medical record purging project. Monitored inventory ordering and partnered with team members to resolve complex issues.
HEALTH CARE BILLING AND COLLECTION – New York, NY
Medical Billing & Receptionist, 2003 to 2004
Engaged in regular communication with insurance companies, patients, and physicians regarding scheduling and billing administration. Accurately entered patient information and followed up with appropriate parties as needed.
MIENTI, DEBELLIS & WHITEN – New York, NY
Administrative Assistant/Receptionist, 2001 to 2002
Answered AT&T Merlins switchboard, conveyed messages attorneys and staff, greeted clients and prepared legal folders.
SOBRO – Bronx, NY
Human Resources Assistant 1997 to 2001
Coordinated benefits, processed timesheets, and conducted new hire orientations. Arranged interviews and met with candidates; oversaw staff, and supported Human Resources manager in execution of the function.
Education
Master in Public Administration, METROPOLITAN COLLEGE OF NEW YORK, 2011
Medical and Dental Assisting Program, ASWORTH UNIVERSITY, 2007
Bachelor’s Degree in Business Administration, METROPOLITAN COLLEGE OF NEW YORK, 2005