Vanessa Smith

Mobile, AL *****

ad28cq@r.postjobfree.com

251-***-****

Hard worker who's driven and can meet strict deadlines. Seeking to apply for a career oriented profession whereby I can exemplify my skills and knowledge that will aid your company or business in meeting it's objectives and goals and to fulfil it mission statement. Work Experience

Collector

Merchant’s Adjustments Service - Mobile, AL

January 2000 to Present

Follow all Federal and State laws that pertain to debt collection Collect past due or delinquent debt

Locate debtors by means of skiptracing, credit bureau, other paperwork and databases Utilize computerized skiptracing

Inform clients of over due accounts and balance

Attempt to collect debt or payment

Ensure debtor information is correct including phone number, address and any other personal information.

Determine through communication if debt is collectable Set up repayment plans and terms

Offer advise or solutions on repayment

Report and record new payment arrangements

Send statements of delinquencies to debtor and credit bureau Initiate or release debt or account to law practice that handle or specialized in debt collection Purge account if satisfied

Report satisfied debt to credit bureau and clients Purge deceased accounts

Communicate with insurance companies,attorney and other legal representation Ability to file insurance using UB92 and HCFA forms Collector

NCO Financial Systems - Mobile, AL

June 1998 to February 1999

Follow all Federal and State laws that pertain to debt collection. Collect past due or delinquent debt.

Locate debtors by means of skiptracing, credit bureau, other paperwork and databases. Utilize computerized skiptracing.

Inform clients of over due accounts and balance

Attempt to collect debt or payment.

Ensure debtor information is correct including phone number, address and any other personal information.

Determine through communication if debt is collectable Set up repayment plans and terms.

Offer advise or solutions on repayment

Report and record new payment arrangements

Send statements of delinquencies to debtor and credit bureau Initiate or release debt or account to law practice that handle or specialized in debt collection Purge account if satisfied.

Report satisfied debt to credit bureau and clients Purge deceased accounts.

Communicate with insurance companies,attorney and other legal representation. Ability to collect wireless or cell phone delinquent debt. Correction Officer

Mobile County Sheriff Department - Mobile, AL

January 1990 to September 1998

Knowledge of correctional objective and procedures regarding Federal and State law enforcement agencies.

Knowledge of police methods, practices and procedures as they apply to the protection of inmates who are institutionalized.

Ability to understand and carryout oral and written instructions. Ability to maintain discipline of inmates who are institutionalized . Ability to learn and teach rules and regulations of facilities. Establish and maintain a working relationship with other employees, judges, attorneys and the public. Duties include but not limited to processing inmates into facilities, finger printing, maintaining accurate records, escorting inmates to specific locations or destination, check placement of inmates, classification, and conditions when necessary.

Supervise feeding and process food bills for payment from law enforcement agencies for whom inmates are incarcerated.

Escort legal representation and authorities to prison to talk to clients Escort inmates to and from court, hospitals etc.

Prevent prison contraband and escapes

Responsible for receiving, processing, transportation & guarding inmates. Work within establish policies, procedures and regulations as required by Federal and State law Security Guard

United Staes Marshal Service - Mobile, AL

November 1996 to September 1997

Part-time position

Duties: Securing and processing federal prisoners into cell blocks, courtrooms and during transportation to and from specific locations or destination.

Education

Bachelor's degree in Criminal Justice

University of South Alabama - Mobile, AL

1987

Minor in Business Management

University of South Alabama - Mobile, AL

1987

Skills

• Business management

• Alumni Outreach

• Security

• Court Room

• Criminal Justice

Awards

Golden Collector Club

$500.000.00 yearly over 15 years

Top Collector Of The Year

Top Collector Of The Month

Certifications and Licenses

ACA International Certified Collector

ACA Professional Collection Specialist

Certificate Of Completion: Fair Dept Collection Practice Act Computer Based Program

Certificate Of Completion: Professional Telephone Collection Technique Computer Based Program

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