Post Job Free


Sign in

Customer Service Social Media

East Hartford, CT
January 31, 2024

Contact this candidate






Customer Service

Digital Marketing

Social Media

Quality Control

Office Management



Damion McLeod

Sales & Retention Consultant

Citizenship: United States of America

I am seeking a position as a Sales/Retention Professional that promotes career development and professional advancement. I am a driven, trustworthy, talented professional with over 15 years of proven customer service and leadership capabilities. I possess the ability to make difficult decisions with an exemplary ability to analyze multiple adverse conditions, and offer problem solutions.

Professional Experience

Male 21st January, 1986 United States of America

Sales Retention Consultant

Frontier Communications

Dec 2015 - Present

Frontier Communications - New Haven, CT - 2015-12 - Present• Increase sales within existing and new customers• Develop new residential accounts• Manage customer database• Implement a top- down sales strategy• Encourage customer's participation in company offered services• Communicate with customers in a clear and effective manner• Daily training on new products and promotions to understand and apply the latest innovations• Training on transitioning, discovering, recommending• Demonstrates new concepts, merchandise, and equipment's to existing and potential customer base• Locate customers using credit bureau information, background checks, loan documents, and other paperworkor databasesAchievements & Accomplishments• Successfully grew month over month over 150% for two years• Successfully maintained 150+% to plan for two years• Maintained customer satisfaction at 100%• Received Top Performer for July, September, and October 2016

Sales & Collection Consultant

Eastern Accounts System

Feb 2013 - Dec 2015

Eastern Accounts Systems• Payment processing• Identify past due accounts• Organize list based on severity of delinquency• Account management• Utilize computer systems to handle skip tracing• Negotiate repayment plans and new terms of sale

Page 1 of 2

Educational History

Mechanical Engineering

Caribbean Institute

Jan 2005 - Sep 2010

Page 2 of 2

Contact this candidate