M A Quality Control

Contact

+974********

ad288e@r.postjobfree.com

SKILLS

Interpersonal

communications

•

• Team management

Reports and

documentations

•

Shift assignment

accountability

•

• Meeting oversight

• Lost and found processes

• Quality control

Education

Amboseli Institute College

Certificate in Hospitality,

Receptionist & Front Office

Computer Packages

Certificate

2016

Kihuhia High School

2014

Kimuchu Primary School

Kenya Certificate of Primary

Education

2009

LUCY

WANJIRU

NJAMBI

Professional Summary

Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Experience

Assistant Supervisor

AtoZ Oct 2022 - Current

Waitress

Aspro cafe doha Aug 2019 - Sep 2022

• Trained new employees on procedures, cleaning agents and COVID-19 protocols. Maintained service delivery in line with contractual requirements for continued customer satisfaction.

•

• Oversaw cleaning crew to ensure exceptional service in line with company standards.

• Verified proper posting of HSE notifications, regulations and chemical-handling. Wrote professional business correspondence to connect with staff and handle external matters.

•

• Explain how various menu items are prepared, describing ingredients and cooling methods

• Welcome customers warmly

• Greet Guests and build rapport by asking questions and initiating conversation

• Have a thorough knowledge of our restaurant

• Deliver professional, courteous, and efficient service to our Guests

• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning Perform food preparations duties such as salads, appetizers and cold dishes, portioning and dessert

•

• Follow the established table service procedures

• Serving meals refreshment

• Providing food and beverages

Receptionist

Jirani cooperative limited Feb 2017 - Dec 2018

• Directed clerical tasks, including copying, faxing and file management. Delivered polite, professional customer service to enhance business reputation through positive first impressions.

•

• Welcomed guests and clients in friendly, positive manner. Processed and distributed incoming correspondence to relevant staff, facilitating team communication.

•

HOBBIES

HOBBIES, Travelling Swimming Socializing Sport

Languages

English: C2

Proficient

REFERENCE

WILL BE AVAILABLE UPON REQUEST

Contact this candidate