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Customer Service Representative

Location:
Columbia, SC
Posted:
January 31, 2024

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Resume:

**** **** ****** – Cayce, SC *****; 803-***-****; ad288d@r.postjobfree.com

Catherine Bennett

Objective Seeking a career that will utilize my accounting and customer relations experience while broadening my career opportunities.

Experience 02/2014 – Current University of South Carolina Columbia, SC Program Coordinator II

Manage the planning and scheduling of the comprehensive preventive maintenance

program for the University of South Carolina’s Columbia Campus Educational and General Facilities.

Maintain and develop equipment inventory process and respective data management

Manage all preventive maintenance contracts and projects for USC Columbia campus and maintain accurate and timely billing records and payments to ensure schedules are kept

and work flow continues

Manage and develop management reports for upper management and help oversee and execute the annual operating budget of approximately 2 million dollars

01/2007 – 01/2014 University of South Carolina Columbia, SC

Fiscal Analyst I/Accountant

Coordinated the payment of approximately 200 electric and natural gas accounts with

SCE&G among other service providers totaling $20 million for the USC main and regional campuses

Coordinated the payment of over 220 water and sewer accounts with the City of Columbia and other service providers totaling $2.5 million for the USC main and regional campuses

Coordinated the vehicle management program for approximately 200 fleet vehicles verifying and maintaining accurate records, billing and preventative maintenance requirements as

well as ensuring proper procurement procedures are followed when purchasing fleet

additions or replacements

Coordinated payment and maintenance of records for Facilities Verizon cell phones for 250 users

Prepared and reviewed Annual Inventory Exercise for equipment over $5,000 ensuring distribution, cost centers and locations were validated

Prepared and reviewed financial statements/reports to ensure accuracy and timeliness for above assigned duties as well as other requests from management

Assisted Budget Analyst preparing and distributing routine and monthly operating budget related analyses as well as project-related analyses on an ad hoc basis

01/2005 – 01/2007 University of South Carolina Columbia, SC Administrative Assistant

Assistant to the Director of Administrative Services

Assisted with annual operating budget and capital project budget preparation as well as analyze monthly reports and prepared scheduled and special analysis for all accounts within Facilities Planning and Operations

Assisted in various activities related to the Work Management process

Screened incoming correspondence for Director and processed/drafted responses

1 P a g e

Organized and maintained departmental fiscal records and other files

05/2004 – 12/2004 Continental American Insurance Company

Claims Processor

Columbia, SC

Received, processed and created electronic image of all incoming medical claims Worked independently with operating systems such as Hummingbird Imaging and HP 9000 Worked closely with others as a team – Team Leader for Claims Pre-Processing Unit Directed all incoming mail to ensure work flow remained optimal

02/2003 – 05/2004 Capitol Personnel –

Wilbur Smith Associates

Accounting Technician

Columbia, SC

Assisted in maintaining all sub-consultant invoicing records and coordinated payment to comply with contractual obligations

Maintained all invoicing records for all major domestic accounts to include cost

documentation, record and journal entries

Assisted in conducting wire transfers and incoming payments from major clients

Basic administrative duties to include switchboard operation, filing, mailing

Education May 2013 University of South Carolina Columbia, SC Bachelor of Science of Business Administration – Major: Accounting



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