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Customer Service Representative

Location:
Lenoir, NC
Posted:
January 31, 2024

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Resume:

Cherylynn Bluto

Lenoir, NC *****

ad285e@r.postjobfree.com

+1-828-***-****

Self motivated and hardworking individual with experience in several fields all of which prepare me for anything. I am punctual, and ready to learn and be a great worker. I have extreme detail to cleanliness and will always be seen with a smile.

Work Experience

Quality Inspector

Valdese Weavers - Valdese, NC

June 2022 to Present

Inspecting fabric thoroughly and in a timely manner to meet the quota of 3,500 yards a day. Cleaning up areas, and filling out paperwork.

Customer Service Representative

Concentrix - Hickory, NC

January 2022 to January 2023

Helping customers with whatever problems they needed solved or troubleshooting with their life insurance in a timely manner. Keeping workspace tidy and ready for anything. Always looking professional for webcam.

Health Care Technician I

J. Iverson Riddle Developmental Center - Morganton, NC June 2020 to June 2022

Helping assist mentally disabled clients with everyday needs. Helping nurses, and fellow staff members with many physical and complex tasks including, cleaning work area and resident rooms, arjo qualifications, stand and ivy's, lifting heavy objects, etc. Cashier, Sandwich Artist, Shift Manager

Subway - Morganton, NC

January 2017 to April 2020

United States

Solved complaints by customers and issued credits for returned merchandise. Operated POS cash register, handling an average of [Number] transactions on average daily. Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift. Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items. Found ways to improve the customer experience by taking accountability and acting as a store Brand Ambassador.

Engaged customers and built connections using a positive, upbeat attitude. Boosted team success by working well with all members and cross-training in different positions and departments.

Stayed on top of policy changes and promotions to be er serve customers with current information. Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs.

Skills

• Customer Service

• Cash handling

• POS systems

• Restock products

• Product recommendations

• Ge ing along with others

• Being on time

• A ention to detail

• Shift Management

• Food Preparation

• Cashiering

• Assistant Manager Experience

• Store Management Experience

• Food Safety

• Supervising Experience

• Cleaning Experience

• Restaurant management

• Serving

• Meal preparation

• Food service

• Quality Inspection

• Quality Control

• Quality Assurance

• Restaurant Experience

• Software troubleshooting



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