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Customer Service Call Center

Location:
Kingston, ON, Canada
Posted:
January 30, 2024

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Resume:

Leanne Chamberlain

N*- *** Patrick St

Kingston, ON

ad27z0@r.postjobfree.com

613-***-****

To acquire a full-time position utilizing, my training, experience and knowledge. Work experience

Covert Agent

Best Buy Geek Squad - Kingston, ON

September 2018 to 2021

• Taking calls and chats

• determining issues

• troubleshooting

• software repair

• log me in

• covert console

• software/hardware issues

Self Employed Consultant

Rapid Panda Designs - Kingston, ON

June 2007 to Present

• Build and maintain computers

• Work with software and hardware

• Administrative duties

• Troubleshooting

Manager - Customer Service

Adult Video Warehouse - Kitchener, ON

2009 to 2010

• Customer Service

• Managing hours and store

• Working with Cash and Inventory

• Basic Computer use

Customs/Traffic/Purchasing/Warehouse Admin

Grand River Personnel, Administration - Kitchener, ON 2003 to 2010

• Region Of Waterloo: Receptionist for Human Resources

• Tournament Sports: Receptionist and Administration

• Markham: Receptionist and Administration

• Central Park Lodge: A/P, Filing, Oracle, Administration IT Analyst for IBM

Grand River Personnel, Administration - Markham, ON 2005 to 2007

• Severity Manager: dealing with all high end issues and resolving them

• Researching for problems and how to fix them

• Communications with peers, customers and management

• Data and Databases for management and customers

• Human Relations with customers and management

• Troubleshooting with hardware and software issues

• Security for all computer related issues

• Presentations for management and high level customers

• Verbal and Written skills

• Troubleshooting for all computer issues

• Administration duties for all levels

• Microsoft Office and applications

• Lotus and Lotus Notes

• Silas

Awards

Student of the month with excellence in Word Processing -Microsoft Word Attendance awards for perfect monthly attendance

Education

TriOS College

2009 to 2010

Business Administrator

Toronto School of Business

Administration

2002 to 2003

Ontario School of Business

Computer Software

1996 to 1997

Certifications/Licences

Linux+



Contact this candidate