Jamette Jones

Twinsburg, Ohio • 216-***-****• ad27yu@r.postjobfree.com

LinkedIn Profile

Career Summary

Highly skilled and result-driven quality assurance analyst and tester with over 10 years’ experience in ensuring the delivery of top-tier software products through client solutions, test planning and casing, and quality assurance. Proven track record of consistently improving product quality, reducing defects, and enhancing overall user satisfaction. Adept at employing diverse testing methodologies, including manual and automated testing, to identify and rectify issues throughout the software development lifecycle (SDLC). Strong expertise in understanding of industry best practices and trends.

Summary of skills

•Test planning, test scripts, and manual testing

•Quality assurance and defect tracking

•Regression testing

•Cross-functional collaboration

•Agile methodology

Continuous improvement

Work History

Software Quality Assurance Lead 1+ Year

Arhaus Furniture Corporate Boston Heights, Ohio

Spearheaded quality assurance efforts by overseeing a team of QA professionals and coordinating testing activities to ensure the delivery or high-quality software products within budget and time through Azure DevOps.

Established and implemented and comprehensive quality assurance processes including test planning, test case design and execution, resulting in 20% reduction in post-release defects.

Collaborated closely with cross-functional teams to define test strategies, test envirionments, and test data needs to foster a seamless integration of QA processes within development lifecycle.

Designed and executed complex test scenarios and regression tests, leveraging automation tools like Sem

Azure Devops and JIRA to increase test coverage and efficiency by 30%.

Conducted root cause analysis of critical defects and worked collaborately with development teams to expedite issue resolution and ensure minimal project delays.

Developed and maintained test documentation including test plans, test cases, and test summary reports to ensure clear and consise communication of testing progress and results.

Business Analyst Coordinator 7+ Years

Swagelok Company Solon, Ohio

Manged software release projects and ensured compliance with IT policy during develop of statemen of work

Increased operation efficicenty by 75% by reducing applications from 3 to 1

Gather requires for software enhancements and implemented application software following SDLC methodology approaches

Collaborated across project tem embers to determine projct scope, timeline, and resource tasks, including developing technician maintenance plan tasks and managing en-user application security roles

Performed mobile testing with handheld devices linking maintenance software, and working in tanden with development teams to inveitgate and resovlve end-user application errors

Developed, executed, and documented production equipment preventative meaintenace test cases based on defined requires and created business and departmental reports

Lead Tester 1+ Years

Amynta Cleveland, Ohio

Led cross-functional teams through Agile and Waterfall methodologies in identifying and documenting business requirements, ensuring alignment with organization objectives and priorities, and facilitating efficient planning and execution.

Played a key role in developing comprehensive test strategies and plans through collaboration with development teams to automate operations, resulting in 30% reduction in errors and substantial cost savings.

Conducted user acceptance testing (UAT) and system testing, identifying defects and working closely with development teams to expedite issue resolution.

Quality Assurance Tester 2+ Years

Amtrust Financial Cleveland, Ohio

Developed comprehensive test coverage strategies, identified test requirements, and coordinated over 20 test plan and test case reviews to ensure throrough testing coverage.

Created, maintained, and updated functional test cases and related test artifacts using Google Spreadsheets for effective test case management for data integrity and system functionality.

Isolated, replicated, verified, and communicated issue solutions, ensuring reliability and functionality of systems under test.

Education

Bachelors of Science in Organizational Leadership and Supervision

Purdue University

SQL Query Certification

University of Akron

Information Technology Project Management Certification

Program Knowledge

SQL Server MS Acess Oracle Visio SAP SharePoint Maximo MS Project MS Dynamics CRM MS Office Google Suite Crystal Reports WebEx HP ALM SOAP UI SnagIt Jing Android Powerbase RTS Cascade Cross-Bow ServiceNow Jira Freshworks ETL Plex Azure Devops

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