ROSS H. HENDERSON

**** **** **** ****, ******* GA 30101

470-***-****

ad27wq@r.postjobfree.com

http://www.linkedin.com/in/rosshhenderson

SUMMARY

Energetic and quick-learning sales professional with a passion for helping others

20 years B2B sales experience

10 years experience Inside Sales

5 years experience in lead generation

4 years experience in outside sales

4 years experience in public speaking and group presentation

4 years experience in training (groups and one-on-one)

EXPERIENCE

Trimble Solutions USA 2018 - Present

Inside Account Manager - Construction Segment

●Follow up on leads and develop new business

●Maintain relationships with existing clients and upsell when possible

●Rookie of the Year - 2018

●Consistently met quotas and largely responsible for an average of 25% year over year growth for my first 4 years.

●Set up meetings for Segment Managers and give general support to cross-sell

Carestream Dental 2015 - Present

Inside AccountManager – Western Massachusetts and Rhode Island/ Connecticut Territories

● Consistently met or exceeded quotas for sales and appointments set

● 50+ calls made daily

●20+ appointments monthly (in-office demonstrations and filling events)

● Multiple commendations from customers for exceptional service during the sale

●Trained new hires

MarketSource 2014 - 2015

Lead Generation Team Lead – Carestream Dental

● Consistently led team in appointments set

● As Team Lead ran day-to-day business and the team when Project Manager was out

●Trained new team members in cold-calling and on Carestream/MarketSource processes

● Helped develop and implement systems and procedures that streamlined sales processes

● Went off ramp-up plan a month early after hitting appointment and revenue goals

● Wrote scripts for cold-calling

Comcast Business Solutions 2013

Business Account Executive

●Consistently achieved quotas for Door-to-Door B2B Sales

●30-40 contacts/day

●Oversaw entire sales process from cold-call to on-boarding of new clients

Hospitality Staffing Solutions (HSS) 2010 - 2013

Business Development Manager Northeast, Midwest, Florida - Atlanta, GA

Lead generation that led to 40 new accounts and $ 2.7 million in revenue for 2011

Average 50 cold-calls daily

Hold the record for most appointments set in a week, and have since first month of employment

KORE Telematics 2009 – 2010 Territory Sales Manager - Northeast/ Great Lakes/ South Central Regions -Alpharetta, GA

Consistently exceeded sales goals

Leveraged knowledge of cellular M2M (Machine To Machine) service to sell consultatively to new and existing accounts.

Closed contract sales to new customers and guided through the setup process.

ECHOSTAR/DISH NETWORK, LLC 2004-2008 Field Sales Development Representative - Knoxville, TN, and West Palm Beach, FL, DMAs

Developed and implemented an initiative that improved data entry efficiency to 98% from 74%.

Developed an initiative to improve service and drive HD sales by increasing Dish Network Customer Service and Sales Training to include brand-specific manual info for High-Definition TVs.

Drove sales for Embarq and AT&T call centers by training reps individually and in groups.

Led Costco's OE Tool Rollout in Portland, Oregon, training personnel and selling service. Dish Network sales exceeded quota in the first month of the rollout.

Won award for efforts with Dish Network retailer E-Management's Call Center to monitor calls and provide feedback, which resulted in significant improvement (over 120%) in their Dish Network sales since March 2005.

Regularly trained Embarq, AT&T, Sears, Radio Shack, Sam's Club Kiosk, HH Gregg, and TDS personnel on selling techniques, promotions and policy changes.

Account Executive (Inside Sales) - Jacksonville, FL, SMA

Consultative B2B sales to new and existing accounts

Led e*sales contests in June and July 2004 and other incentive-based sales pushes.

Maintained regular dealer contact and maintained relationships.

EDUCATION

UNIVERSITY OF TENNESSEE, Knoxville, TN December 2007 Master of Business Administration

OGLETHORPE UNIVERSITY, Atlanta, GA May 2001 Bachelor of Arts in Communications (Cum Laude)

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