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Customer Service Human Resources

Location:
Pietermaritzburg, KwaZulu-Natal, South Africa
Salary:
Market Related
Posted:
January 30, 2024

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Resume:

* * * * *

Curriculum Vitae of Mpilwenhle Thobeka Zondi

Address: **** ** ******, **** **, Imbali, Pietermaritzburg, 3201 Phone: 067-***-****

Email: ad27sz@r.postjobfree.com

OBJECTIVE

My goal is to become the refined leader within the Hospitality Industry, utilizing and building upon my skills and knowledge in sourcing, wholesale, retail, and operating by continuously contributing to the company and seeking out professional development. Additionally, I am committed to customer satisfaction, enthusiastic, energetic and professional with exceptional communication skills. PERSONAL DETAILES

Date of Birth :23 July 2000

Nationality :South African

Languages :English

IsiZulu

IsiXhosa

Gender :Female

Criminal Record :None

Disability :None

EDUCATION

UMgungundlovu Tvet College (Northdale Campus)

Qualification: National Diploma in Hospitality and Catering Services Expected year of completion: 2025

Durban University of Technology

Qualification: Higher Certificate in Human Resources Management Year obtained: 2021

2 P a g e

Nsikayethu Secondary School

Matric

Year completed in: 2018

WORK EXPERIENCE

Mar 2022 – Mar 2023 Catering Assistant SRB Caterers

• Assisting with basic food preparation activities, including washing, peeling and cutting vegetables

• Cleaning and sanitising all tableware and chafing dishes before catering events

• Setting up dining areas by arranging chairs, tables, banners and tents, according to the Catering Manager or Events Manager’s instructions

• Loading and unloading food, tableware and catering supplies on and off of catering vehicles

• Ensuring there is no shortage of supplies by managing orders and inventory

• Accepting deposits and discussing the price of catering services with clients

• Answering guests’ questions and handling complaints related to catering services during an event

KEY SKILLS

• Administrative Assistance

• Good verbal and written communication

• Teamwork: Almost every job within the hospitality industry involves teamwork. ...

• Multi-tasking: No day is the same within the hospitality industry. ...

• Flexibility

• Attention to Detail

• Industry Awareness

• Time Management

• Business management skills

• Interpersonal Skills

• Organizational skills

• Leadership skills

3 P a g e

REFFERENCES

Name and Surname :Mrs. LF Shelembe

Relationship :Food & Beverage Lecturer

Place of work :UMgungundlovu Tvet College Northdale Campus Contact details : 069-***-****

Name and Surname :Ms. Ntombenhle Ndlela

Relationship :Supervisor

Place of work. :SRB Caterers

Contact details :079-****-***



Contact this candidate