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Customer Service Office Support

Location:
Bgy. 31 - Centro-Baybay, Albay, Philippines
Salary:
20,000/month
Posted:
January 30, 2024

Contact this candidate

Resume:

ROWENA LACSA COMO

P-* Brgy. ** Bogtong, Legazpi City

CONTACT NO: 096********

E-MAIL ADDRESS: ad27rc@r.postjobfree.com/

Personal Information:

AGE: 29 yrs. old SEX: Female

CIVIL STATUS: Single RELIGION: Roman Catholic

DATE OF BIRTH: December 5, 1994 HEIGHT: 5’4

LANGUAGES: Filipino, English WEIGHT: 55 kg.

Objectives:

To seek a position where my skills and experience can assist in the growth of the organization that will help to meet the company’s goals and objectives timely. Always ready to take up responsibilities and do multi-tasking to continue with what I have started in my career, and share my experience and knowledge.

Qualifications Profile:

Analytical and organized worker with experience performing a wide range of office support and supporting daily operational and administrative functions.

Demonstrated capacity to provide assistance to superior officers on assigned duties.

Proven track record of accurately maintaining detailed records, generating reports, and multitasking within fast-paced atmospheres.

Skilled at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives.

Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments.

Proficient in Microsoft Office (Word, Excel, PowerPoint)

Excellent verbal and written communication skills

Work Experience:

Estevez Memorial Hospital, Inc.

Guevarra Subdivision, Legazpi City

Accounting Office Staff

January 2015 - Present

File, sort, copy, and compile records on various business transactions

Provide general information about hospital billing and services

Process payment transactions and prepare detailed daily remittance report

Entertain queries, solve problems from troubled clients and redirecting to its respective department

Update and maintain database, mailing, and filing systems

Proofread, record, organize and track purchase orders and compute various information

Coordinate the collection and preparation of operating reports

Assist in the preparation of annual financial reports of the organization

Tabaco La Suerte Company (Summit Grocers Depot)

Tahao Road, Legazpi City

Trainee-Auditor

November 2014 – December 2014

Manually counting the products in the stock room and on the store

Tallying the stocks for loss and excess

Daily inventory of some products such as rice, sugar, flour, and cooking oil

Dunkin Donuts Legazpi

Crew Cashier

June 2013 – March 2014

Operate cash registers, greeting customers, taking food and drink orders, completing transactions and preparing the financial report at the end of the shift

Regularly clean work stations, brew and grind coffee, restock cups and food items, and assist bakers.

Ensuring customer satisfaction, resolving customer complaints, and addressing any questions or comments that customers may have.

Maintaining inventory and cleanliness throughout the food establishment.

Keeping tabs with the incoming and outgoing delivery of donuts to various branch

Pay full attention to happenings around and be cautious and careful when dealing with clients

Train new-hire employees on cash register operations and basic protocol that involves verbal and visual demonstration.

Training:

CARD Bank Inc. – Castilla Unit

Cumadcad, Castilla Sorsogon

Account Officer

August 2014 – October 2014

Educational background:

College : Bachelor of Science in Business Administration

Major in Microfinance

Forbes College

Penaranda St., Legazpi City

2011-2015

Secondary Education : Pag-asa National High School

Rawis, Legazpi City

2007-2011

Elementary Education : Bogtong Elementary School

Brgy.Bogtong, Legazpi City

2001-2007

References:

Ms. Sylvia Diño

Estevez Memorial Hospital

Accounting Head Officer/Bookkeeper

Contact No.:096********

Ms. Vanessa Azotea

Estevez Memorial Hospital

General Operations Manager

Contact No.:091********

Ms. Esmeralda Escanilla

Dunkin Donuts Legazpi

Store Supervisor

Contact No.: 095********

Mr. Hermel M. Cerdeña

Forbes College

Peñaranda St., Legazpi City

Head Instructor-College of Business Education

Contact No.: 092********

I hereby certify that the above stated information is true and correct to the best of my knowledge and belief.

Rowena Lacsa Como

APPLICANT



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