Inside Sales Client Services

MIRANDA SARKOWSKY

*******@******.*** 253-***-**** Tacoma, WA

CLIENT SERVICES, INSIDE SALES, & ADMINISTRATIVE PROFESSIONAL

Summary: Outgoing service professional skilled in forging strong client connections, overdelivering on expectations, and identifying and meeting client needs through active listening. Fastidious administrator with proven track record of success meeting objectives and metrics. Engaging, friendly team member, known for remembering people, details, and providing excellent service.

Key skills:

Customer Relations & Retention Problem Solving Invoicing & Cash Collection Receivables

Product Compliance & Specs Order Processing Inventory Reconciliation

Inter-Modal Shipping Service Excellence Fluency: English & Dutch

PROFESSIONAL EXPERIENCE

Apria Healthcare Fife, WA March 2020 to January 2024

Branch Coordinator

Support day-to-day branch office operations. Provide exceptional client care and durable medical equipment coordination, answering calls from patients, medical referrals and offices, insurance companies, caregivers, and hospital case managers. Ensure timely order fulfillment by creating and working with intakes, reviewing customer ACIS screens, confirming delivery appointments, verifying insurance, obtaining equipment authorization, troubleshooting common product issues, and escalating queries.

Cascade Pacific Real Estate Services, LLC Fircrest, WA December 2018 to May 2019

Assistant Property Manager (Temporary)

Assisted with 27-property portfolio management, including commercial/retail, medical, and residential. Liaised between owners, tenants, service providers, and municipalities. Coordinated bid process for repairs, collecting contractor insurance and W-9 documentation. Scheduled work order execution, ensuring timely dispatch, porter service, work order entry, and payment. Office administration including filing and call management.

APEC (division of Service Partners) Kent, WA December 2016 to October 2017

Customer Service/Inside Sales

Provided local commercial insulation and gutter market sales and service assistance. Shared product promotion, competitive pricing, and overstock incentives, increasing sales and total ticket value. Partnered with inter company warehouses, meeting order requirements effectively. Coordinated material transportation.

Pac-Tech Products, LLC Lakewood, WA September 1990 to October 2016

Customer Service/Inside Sales

Strategically worked with distributors in 5-state region who serviced marine, aerospace, mechanical insulation, and additional industrial market segment product sales, recommending equipment meeting client performance objectives, compliance specs, and budget. Offered equipment investment protection solutions. Conducted pre-owned/consigned inventory reconciliation, making bottom-line contributions through creative purchasing and inventory trends. Supported general billing, purchasing, and office administration tasks.

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