**/****

High School Diploma

John F Kennedy High School

Chicago, IL

Baker High School

Mobile, AL

Zimmerman's

Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Hardworking Package Handler comfortable moving heavy loads manually or with forklifts and overhead cranes. Punctual, reliable and dedicated to teamwork. Great maintenance and repair skills. Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled BERNICIA ”

ROCKER

CONTACT

ad27ql@r.postjobfree.com

251-***-****

Louisville, KY 40203

EDUCATION AND

TRAINING

CERTIFICATIONS

• Firewater certified

• OSHA 10 certified

SUMMARY

Able to communicate with team members at all levels, provide direction, and remain open to feedback

•

Customer service associate with years of experience providing friendly and efficient service to customers while maintaining an organized and efficient office environment

•

Self-motivated and results-oriented cashier/sales with years of experience providing customer service in a relaxed, friendly environment while demonstrating strong customer care skills

•

Hardworking and reliable paraprofessional with years of experience offering exceptional customer service

•

Highly motivated with an ability to adapt on the fly and provide exceptional customer service

•

• Proven track record of efficiency, dependability, and customer service. Exceptional and hardworking employee with years of experience maintaining a high level of cleanliness and organization in a safe and efficient warehouse environment

•

• Proven track record of customer service and efficiency. in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery.

Package Handler

SKILLS

• Customer service

• Restaurant experience

• Time management

• Microsoft word

• Leadership

• Food service

• Communication skills

• English

Warehouse Distribution

Experience

•

• Shipping & Receiving

• Heavy Lifting

• Assembly Experience

• Time Management

• Teamwork

• Load & Unload

• Computer Skills

• Construction Experience

• Serving Experience

• Customer Service

• Restaurant Experience

• Retail Sales

• Phone Etiquette

• Cleaning Experience

• Pallet Jack Experience

• Cash Handling

• Food Preparation Experience

• Loading and Unloading

• Package Scanning

• Shipping and Receiving

• Packing Boxes

• Computer Competency

• Package Loading

• Package Preparation

• Packaging

• Pallet Jack Operation

• Warehouse Safety

• Order Picking

EXPERIENCE

10/2023 - 01/2024

FedEx Ground Theodore, AL

Worked closely with the network team to ensure

the infrastructure was configured properly for all services offered

•

Responsible for loading and scanning packages

onto the truck in a timely manner & in sequence to the driver's route

•

Accustomed to working in fast-paced environments

that consist of standing, heavy lifting, & teamwork.

•

Monitored package deliveries to ensure timely

arrivals at destinations.

•

Tagged and wrote identifying information on

containers, boxes and cargo.

•

Utilized computer systems for tracking orders,

printing labels, and preparing reports.

•

• Stacked boxes onto pallets in an efficient manner. Collaborated with team members on tasks such as

sorting mail into designated bins.

•

Assisted in training new employees on package

handling processes.

•

Labeled parcels accurately according to company

guidelines.

•

Tracked parcel movement using hand-held scanners

and daily production sheets to keep records

accurate.

•

Counted number of boxes or units in loading docks

to confirm proper completion of work orders.

•

Placed bracing, straps and other protective devices onto items in transit to prevent damage.

•

• Picked products using RF scanner to fill orders. Palletized boxes to increase movement and

shipment efficiency.

•

Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.

•

Assisted in loading delivery trucks with prepared

packages.

•

Cleaned empty storage areas to achieve proper

sanitation regulations and make area fit for future use.

•

Carried necessary tools and supplies to

transportation vehicles and returned to proper

storage areas after use.

•

Logged packaging activities and filed reports in

company databases.

•

Scanned and sorted packages according to

destinations and service type using handheld

scanner.

•

Placed bins, carts and containers in convenient

locations to assist with loading efficiency.

•

Disposed of debris and hazardous materials

properly to avoid contamination.

•

Used digital database to keep records of units and stock moved.

•

Collaborated with other movers when loading large

equipment to prevent potential accidents.

•

Provided assistance to customers with special

shipping needs such as oversized items or fragile

cargo.

•

Ensured compliance with postal regulations

regarding hazardous materials handling.

•

Checked all outgoing shipments to ensure accuracy

of contents.

•

Coordinated cargo unloading with other workers to

achieve efficient and safe transportation.

•

Reviewed work orders before starting work to

determine necessary materials and meet deadlines.

•

Followed organizational procedures to stack and

store cargo in transit sheds, ship holds and

warehouses.

•

Maintained a clean work environment by removing

debris from the loading dock area.

•

Organized packages according to type, size,

destination, and other specifications.

•

Assembled containers or crates for large shipments using hand tools and power tools.

•

Braced, padded and supported items in packages to

prevent shifting and damages.

•

Secured items in truck by strapping over protective padding.

•

Reported any lost or damaged items to supervisors

immediately upon discovery.

•

Responded promptly to customer inquiries about

shipment status updates.

•

• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Loaded cargo onto transportation devices and

attached affixing tools to achieve safe

transportation.

•

Protected company inventory by maintaining and

organizing storage areas.

•

Examined and inspected containers, materials, and

products to meet packing specifications.

•

Delivered parcels to homes and businesses within

specified time frames.

•

Loaded and unloaded shipments from trucks and

picked up and moved heavy packages and items

using forklifts.

•

Checked cargo before transportation and

determined if items adhered to proper regulation

standards.

•

Inspected packages for damages or defects and

recorded any issues found.

•

Directed items according to established routing

schemes using computer-controlled keyboards and

scanning equipment to assist mail-sorting

processes.

•

Protected items by wrapping in cling film, padded

moving blankets and tape.

•

Loaded and unloaded packages from delivery

vehicles with manual and powered equipment.

•

Recorded numbers of units handled or moved on

daily production sheets or work tickets.

•

Sorted packages to appropriate slide, line or belt for final distribution.

•

Used scanners to track parcel information,

condition or receipt.

•

Loaded completed orders on pallets according to

delivery numbers.

•

Managed inventory levels by tracking incoming and

outgoing packages.

•

Packed boxes and stock using organizational

guidelines.

•

Resolved conveyor system issues by clearing jams

and blockages.

•

Planned and completed group projects, working

smoothly with others.

•

01/2023 - 09/2023

Warehouse Specialist

Ace Hardware Loxley, AL

Completed day-to-day duties accurately and

efficiently.

•

Collaborated with others to discuss new

opportunities.

•

Exceeded customer satisfaction by finding creative solutions to problems.

•

Worked as part of a small team of people, including supervisor and Associates, to effectively manage a million annual warehouse operation

•

Maintained a clean and orderly environment and

earned a [x]% employee satisfaction rating

•

Proficiently managed order picking, fulfillment,

inventory, and asset tracking processes, resulting in an annual increase in revenue.

•

Received and verified invoices for accuracy of stock items.

•

Maintained accurate records of received and

shipped items.

•

Ensured compliance with safety regulations while

working in the warehouse.

•

Collaborated with other departments regarding

supply chain operations issues.

•

Resolved problems related to receiving, storing,

picking, packing, shipping, or delivering

merchandise.

•

Reviewed work orders before starting work to

determine necessary materials and meet deadlines.

•

Reported damaged products or discrepancies

between actual count versus expected count.

•

Placed bins, carts and containers in convenient

locations to assist with loading efficiency.

•

Counted number of boxes or units in loading docks

to confirm proper completion of work orders.

•

Loaded cargo onto transportation devices and

attached affixing tools to achieve safe

transportation.

•

Protected items by wrapping in cling film, padded

moving blankets and tape.

•

• Applied barcodes to cargo and used digital scanners to track and locate materials during transportation. Checked cargo before transportation and

determined if items adhered to proper regulation

standards.

•

Managed returns process including inspection of

returned goods and restocking shelves accordingly.

•

Conducted daily cycle counts to verify inventory

accuracy.

•

Processed customer orders for shipment or

delivery.

•

Participated in physical inventories as required by management.

•

Prepared shipping documents such as bills of

lading, packing lists.

•

Carried necessary tools and supplies to

transportation vehicles and returned to proper

storage areas after use.

•

Developed processes to improve overall efficiency

in the warehouse.

•

Inspected incoming and outgoing shipments to

ensure accuracy of orders.

•

Followed organizational procedures to stack and

store cargo in transit sheds, ship holds and

warehouses.

•

Identified and moved empty and broken pallets to

proper areas.

•

Coordinated cargo unloading with other workers to

achieve efficient and safe transportation.

•

Assisted with loading and unloading trucks using

appropriate equipment.

•

Kept up to date on safety procedures and correct

lifting techniques to prevent injuries.

•

Cleaned empty storage areas to achieve proper

sanitation regulations and make area fit for future use.

•

Responded quickly to customer inquiries regarding

availability of stock items.

•

Secured items in truck by strapping over protective padding.

•

Tagged and wrote identifying information on

containers, boxes and cargo.

•

• Packed boxes and stock using organizational

10/2022 - 12/2022

Insulator/Contract

Day & Zimmermann Surry, VA

guidelines.

Adhered to quality control procedures and

documented quality checks.

•

Used scanners to track parcel information,

condition or receipt.

•

Coordinated with outside vendors concerning

deliveries and pickups.

•

Utilized RF scanners for tracking product movement through the warehouse.

•

Monitored stock levels in order to maintain

minimum inventory levels.

•

Loaded and unloaded shipments from trucks and

picked up and moved heavy packages and items

using forklifts.

•

Collaborated with other movers when loading large

equipment to prevent potential accidents.

•

Placed bracing, straps and other protective devices onto items in transit to prevent damage.

•

Organized warehouse inventory shelves, racks, and

containers.

•

Provided training to new employees on safe

operation of material handling equipment.

•

Displayed strong telephone etiquette, effectively

handling difficult calls.

•

Completed day-to-day duties accurately and

efficiently.

•

Achieved cost-savings by developing functional

solutions to problems.

•

Collaborated with others to discuss new

opportunities.

•

Provided excellent service and attention to

customers when face-to-face or through phone

conversations.

•

Understood and followed oral and written

directions.

•

Temporary/contract position consisted of installing and removing insulation throughout the Nuclear

Power Plant

•

• Other duties included replacing FME material or

(Safety Material) by sewing, cutting, & taking

measurements with the necessary fabric to ensure

workers' safety in compliance with Safety

Regulations

Main duties often included the use of hand tools,

tape measurements, body harness, PPE, & safety

precautions to ensure assignment accuracy &

worker safety procedures

•

Hardworking experience in harsh environments

whether outside/inside.

•

Used hand tools and wires to fit, wrap or staple

insulating materials to structures or surfaces.

•

Utilized fabricating equipment to cut, bend and

straighten sheet metal for insulation projects.

•

Adhered to company policies regarding safety

procedures when working onsite.

•

Inspected existing insulation systems for damage

or deterioration.

•

Ensured that all work was completed according to

safety regulations and standards.

•

Communicated effectively with coworkers to ensure

efficient completion of tasks.

•

Demonstrated thorough understanding of and skill

for insulation preparation and installations.

•

Moved controls, buttons or levers to start blowers and regulate flow of materials through nozzles.

•

Sealed air leaks with caulk or spray foam

insulation.

•

Performed routine maintenance checks on tools and

equipment used during installation process.

•

Conducted post-installation inspections to ensure

quality control measures were met.

•

Utilized ladders, scaffolding, lifts, hoists, and other specialized equipment as needed.

•

Identified insulation requirements based on climate zones or building codes.

•

Cleaned up worksites upon completion of projects

to maintain safe working environment.

•

Repaired, removed or applied insulation on

industrial and mechanical equipment including heat exchangers, tanks and pumps.

•

• Sealed and finished insulated surfaces or access 06/2022 - 09/2022

Assembler/Engineering Helper

Strom Engineering Oklahoma City, OK

holes with plastic covers or sealants.

Maintained records of installation activities and

material used for each job.

•

Maintained equipment, making repairs and

modifications to extend life of such tools.

•

Used blueprint knowledge to translate project

requirements into shop drawings or written

instructions.

•

Applied adhesives and other compounds to ready

surfaces for insulation.

•

Installed loose or foam insulation in tight spaces to meet building code requirements.

•

Cut openings for outlets and other fixtures while

installing insulation.

•

Repaired damaged insulation systems using

appropriate techniques.

•

Assisted in loading and unloading supplies from

trucks or vans at job sites.

•

Measured and cut insulation materials to fit in

designated areas.

•

Measured and marked dimensions of work

materials and surfaces using various tools.

•

Worked with a variety of materials including

fiberglass, mineral wool, cellulose, foam board, and reflective foil.

•

Protected insulated pipes from damage or decay by

installing and securing sheet metal.

•

Determined appropriate amounts and types of

insulation needed and installation methods required to satisfy project demands.

•

Contract position main duties involved assembly

work in building car batteries for electric cars

•

This position allowed me to cross-train in various areas around the warehouse to ensure meeting

weekly goal requirements

•

Worked with numerous teams to build, test, &

secure car batteries to meet the company's

satisfaction

•

• All duties required MCD testing & computer skills that I efficiently & accurately carried out with little supervision.

Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.

•

Sorted and placed materials or items on racks,

shelves or in bins according to predetermined

sequence.

•

Completed accurate assembly work by positioning

and aligning components.

•

Inspect finished products for defects and

conformance to customer requirements.

•

Promoted worksite safety by explaining and

enforcing OSHA requirements.

•

Performed visual and mechanical quality

verifications to meet customer specifications.

•

Inspected finished parts and components to enforce QA standards and uncover defects prior to

packaging.

•

Read and interpreted schematics and drawings for

accurate results.

•

Record production data such as number of units

produced, rejected items.

•

Powered up, calibrated and shut down fabricating

machinery according to company regulations.

•

Adhere strictly to health and safety regulations

while carrying out daily tasks.

•

Read and interpret blueprints, schematics,

drawings, and work orders to determine the

specific assembly instructions.

•

Performed tests on completed products to assess

durability and functionality.

•

Operate machines such as drill presses and saws to cut or shape parts during assembly.

•

Maintain a clean work area by sweeping up debris

from assembly operations.

•

Assist in training new employees on proper safety

procedures while operating machinery.

•

Used templates and drawings to complete product

according to specifications.

•

Fabricated machine parts using lathes, mills and

various other powered equipment.

•

• Adhered to work safety standards, wore protective equipment and removed workplace hazards from

job sites.

Operated precision tools and equipment to perform

dimensions without error.

•

Recorded and reported product damages and

malfunctions for supervisor review.

•

Utilized templates and read measurements to

position parts and subassemblies.

•

Removed physical refuse and debris and organized

tools to maintain safe work environment.

•

Created components via Computer Aided Design

(CAD) for use in 3D printing and milling

applications.

•

Monitor stock levels of raw materials needed for

upcoming production runs.

•

Retrieved correct materials from product inventory to perform various fabrication duties.

•

Perform minor repairs on defective parts or

products during the assembly process.

•

Collaborate with team members to optimize

workflow processes within the department.

•

Monitored processes, reporting abnormalities to

management team.

•

Reviewed blueprints and schematics to fabricate

products according to necessary specifications.

•

Maintain accurate inventory records of all materials used in the manufacturing process.

•

Installed heat trace tape to tubing and controls and bent large tubing with power bender.

•

Identify problems that may affect product quality

and take corrective action when required.

•

Assessed work for errors or compliance issues and

made corrections or modifications.

•

Test assembled products for accuracy and

functionality prior to final packaging.

•

Set up and performed hand and automatic

assembly operations on components,

sub-assemblies and assemblies.

•

Assembled machinery from component parts,

following prescribed instructions to support correct configurations.

•

• Completed preventative maintenance tasks for

04/2021 - 05/2022

Manager

Boost Mobile Authorized Retailer Baton Rouge, LA machinery and scheduled large-scale repairs.

Notify supervisors of any potential issues that may cause delays in production schedules.

•

Align components for proper fit and adjust as

necessary during the assembly process.

•

Tracked material inventories and ordered new parts to prevent shortages.

•

Measured and marked cutting lines on materials

and products.

•

Assemble components according to specifications

using hand tools, power tools, and other

equipment.

•

Approached customers and engaged in

conversation through use of effective interpersonal and people skills.

•

Understood and followed oral and written

directions.

•

Established personal connections with customers,

exceeding customer service expectations

•

Performed a full audit of inventory and sales

reports, ensuring accuracy

•

Handled customer inquiries, answered questions,

and resolved problems in a timely manner

•

Created a new customer database by entering

customer information into a database

•

Main duties involved using computer skills &

Microsoft Excel to properly access new

customers/current customers accounts in order to

sell mobile devices, make bill payments, price

checking, & creating the right plan to the

customer's satisfaction

•

Developed and trained [x] new customer service

representatives on the proper handling of customer inquiries.

•

Created training modules and documentation to

train staff.

•

Resolved customer inquiries and complaints

requiring management-level escalation.

•

• Trained employees on additional job positions to maintain coverage of roles.

Initiated new projects that resulted in increased

productivity across all departments.

•

Maintained adequate staffing to meet objectives

within budget.

•

Remained calm and professional in stressful

circumstances and effectively diffused tense

situations.

•

Developed and implemented strategies to increase

customer satisfaction and loyalty.

•

Reviewed completed work to verify consistency,

quality and conformance.

•

Maintained up-to-date records of employee

attendance, payroll information, vacation requests.

•

Resolved conflicts between employees by providing

guidance on company policies and procedures.

•

Enhanced team member performance through use

of strategic and tactical approaches, motivational coaching and training.

•

Managed vendor relationships by negotiating

contracts and ensuring timely delivery of goods and services.

•

Conducted quality, timely performance feedback

and performance appraisals.

•

Analyzed customer feedback data to develop action

plans for improving services offered.

•

Ensured compliance with all applicable laws,

regulations, industry standards.

•

Evaluated individual and team business

performance and identified opportunities for

improvement.

•

Completed thorough opening, closing and shift

change functions to maintain operational standards each day.

•

Assessed team member's skillsets and assigned

tasks accordingly for optimal efficiency.

•

Proposed or approved modifications to project

plans.

•

Planned and led team meetings to review business

results and communicate new and ongoing

priorities.

•

• Minimized staff turnover through appropriate

Insulator

Insulations Inc Surry, VA

selection, orientation and training.

Established processes to ensure efficient workflow throughout the organization.

•

Organized special events such as conferences or

training sessions for employees.

•

Led team meetings and one-on-one coaching

sessions to continuously improve performance.

•

Reviewed contracts before signing them on behalf

of the organization.

•

Produced thorough, accurate and timely reports of

project activities.

•

Exercised good judgment and decision-making in

escalating concerns and resolving issues.

•

Recruited and trained new employees to meet job

requirements.

•

Mediated conflicts between employees and

facilitated effective resolutions to disputes.

•

Provided leadership during times of organizational change or crisis situations.

•

Assigned tasks to associates to fit skill levels and maximize team performance.

•

Implemented new technologies to streamline

operations, reduce costs, and improve customer

service.

•

Created and managed budgets for travel, training

and team building activities.

•

Interviewed prospective employees and provided

input to HR on hiring decisions.

•

Assigned work and monitored performance of

project personnel.

•

Developed and implemented appropriate plans to

resolve unfavorable trends and enhance sales.

•

Enforced customer service standards and resolved

customer problems to uphold quality service.

•

Analyzed business performance data and

forecasted business results for upper management.

•

Held regular one-on-one meetings with employees

to review performance and priorities and provide

feedback.

•

02/2019 - 03/2021 Main duties involved the installation & removal of insulation, cleaning of pipes, & experience with

various hand tools and drills in designated areas

during shutdown of the Nuclear Power Plant

•

For safety, PPE, body harness, & barriers are put in place when needed to ensure Safety Regulations

•

Worked carefully but efficiently under extreme

temperatures according to assignments.

•

Applied adhesives and other compounds to ready

surfaces for insulation.

•

Protected insulated pipes from damage or decay by

installing and securing sheet metal.

•

Worked with a variety of materials including

fiberglass, mineral wool, cellulose, foam board, and reflective foil.

•

Measured and marked dimensions of work

materials and surfaces using various tools.

•

Inspected existing insulation systems for damage

or deterioration.

•

Utilized fabricating equipment to cut, bend and

straighten sheet metal for insulation projects.

•

Ensured that all work was completed according to

safety regulations and standards.

•

Followed instructions provided by supervisors

regarding job specifications.

•

Assembled and installed equipment such as ducts,

control boxes, drainpipes and furnace casings.

•

Maintained records of installation activities and

material used for each job.

•

Maintained equipment, making repairs and

modifications to extend life of such tools.

•

Removed old insulation and asbestos by following

strict safety procedures.

•

Sealed air leaks with caulk or spray foam

insulation.

•

Repaired, removed or applied insulation on

industrial and mechanical equipment including heat exchangers, tanks and pumps.

•

Determined appropriate amounts and types of

insulation needed and installation methods required to satisfy project demands.

•

• Cleaned up worksites upon completion of projects 01/2018 - 01/2019

Member Support

Sam's Club Mobile, AL

to maintain safe working environment.

Removed and sealed off old asbestos insulation

following strict remediation protocols.

•

Utilized ladders, scaffolding, lifts, hoists, and other specialized equipment as needed.

•

Used hand tools and wires to fit, wrap or staple

insulating materials to structures or surfaces.

•

Identified insulation requirements based on climate zones or building codes.

•

Performed routine maintenance checks on tools and

equipment used during installation process.

•

Distributed insulating materials evenly into small spaces within floors, ceilings or walls with blowers and hose attachments.

•

Approached customers and engaged in

conversation through use of effective interpersonal and people skills.

•

Assisted with customer requests and answered

questions to improve satisfaction.

•

Understood and followed oral and written

directions.

•

Worked with cross-functional teams to achieve

goals.

•

Maintained updated knowledge through continuing

education and advanced training.

•

Worked successfully with diverse group of

coworkers to accomplish goals and address issues

related to our products and services.

•

Planned and completed group projects, working

smoothly with others.

•

Created a team culture of exceeding customer

expectations, exceeding all company performance

goals and standards

•

Developed a better understanding of the company's

product offerings, creating greater enjoyment of

the store's merchandise

•

Created a new customer database by entering

customer information into a database

•

• Handled customer inquiries, answered questions,

03/2017 - 11/2017

Customer Service Representative

Alorica Calling Center Saraland, AL

and resolved problems in a timely manner

Upheld the highest standards of cleanliness and

staff conduct and reduced complaints

•

Established personal connections with customers,

exceeding customer service expectations

•

Accurately tracked customer orders, identified, and resolved any issues during order fulfillment

•

Directed daily work routines, ensuring the accurate and timely delivery of high-quality customer

service.

•

Maintained updated knowledge through continuing

education and advanced training.

•

Worked successfully with diverse group of

coworkers to accomplish goals and address issues

related to our products

Contact this candidate