Sean Rao.

Project Manager

Diligent Senior Project Manager over 12+ years of experience in leading all phases of SDLC and various maintenance projects.

Managed multiple SDLC & Maintenance projects in various domains, like RPA

(UiPath), Trade, eGovernment, eHealthcare and in-house application systems for various customers both ASP & SI models across India, North America, Singapore, African Continent, Middle East & South East region. Excellent communicator; to communicate effectively within team, internal stakeholders, customer/client executives and their respective teams. Expert in waterfall project management methodologies. Experience in managing over 25+ team members at a time and internal stakeholders

Contact` Skills Summary

Bengaluru, 560 017

+91-974*-******

ad27on@r.postjobfree.com

Custom Software Development

Program and Project Management

Management of Support and Maintenance phase projects

System Migrations/Integrations

Requirements Analysis

Costing & Budgeting

Project Scheduling

Testing/QA/Rollout

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Employment

Company From To Designation/Role

SOAIS, Bangalore, India Nov’2021 Apr’2023 Senior Project Manager CrimsonLogic India Pvt Ltd, India Feb’2008 Sep’2020 Manager (Business Systems) CrimsonLogic Pte Ltd, Singapore May’1997 Jan’2008 Assistant Manager SSDI, Singapore Nov’1995 May’1997 Senior Systems Engineer CWT Distribution Ltd, Singapore Oct’1993 Oct’1995 Analyst Programmer Certification Technology

Certified IT Project

Manager (CITPM),

Singapore.

Agile Project

Management; Agile

Delivery

AgileKB.com

Java/J2EE

o Spring 3.2, Hibernate 4.2.5, RESTEasy 2.3.6, Drools 5.5.0

Framework

o MVC & Spring Framework

Design Pattern

o Java/J2EE Design patterns

Web Technology

o JSF 2.0 (RichFaces 4.3.2), JQuery, Javascript, CSS, Sun One Webserver 6.1

App Server

o JBoss EAP 6.2, WebLogic 12.2

Reporting Tool

o Elixir 8.8, Jasper

Database

o Oracle 12c

Middleware

o IBM MQ

Language

o Java, Oracle PL/Sql

OS/Servers

o IBM AIX, Sun Solaris 9.9, Linux, Oracle Exalogic stack

Security/Quality/Testing Tools

o HP Fortify SCA, WebInspect, SonarQube & YourKit

Achievements

As technical Manager was involved in multiple system/applications to the new technology upgrade/migration (most of them big-bang approach) for various customers located in Africa continent, Singapore & India

Successfully developed an in-house application which replaced the expensive 3rd party software (Siebel) and helped to save company’s cost.

The above same in-house application was later improvised and used as a product to deploy in various projects across Africa and Middle East.

Successfully helped company’s low profit-making project into one of the highest profit-making project by introducing improvements, resolving application/customer issues and upgrading the h/w & application software. It’s a SI project serving to the Ministry of Finance, Government of India, and the customer claim now it’s generating 30% of their total revenue.

Successfully managed and helped to turn a ME Asia’s SI project into profit making project for the company, it was long running in losses and an unhappy customer, few millions of Dollars were due by the customer to the company who eventually paid after successfully resolving issues & upgrading the h/w & application software.

Lastly, took over another company’s ME Asia SI project for which company owe 3000+ man days of delivery within short duration of time, this was accomplished successfully with limited resources and tight timeline. Projects

Project

Location

Customer

Main Project Features

RPA Maintenance & Support, Development and Test

Automation

Bangalore, India

AMAT, Bangalore

Program and Project Managing of multiple tracks of RPA Project, including Maintenance & Support, Development, Infra Management, Code control, HPQC and Test

Automation.

Project Oman Integrated Customs Management System and Electronic Single Window (ICMS/ESW)

Location Muscat, Oman

Customer Royal Oman Police, Oman

Main Project Features Oman Integrated Customs Management System and Electronic Single Window (ICMS/ESW) project is aimed at building an integrated Customs e-Government service which facilitates secure international trade facilitation in Oman. ICMS/ESW enables electronic information

interchange between various stakeholders in the trading community which includes traders, shipping/clearance agents, government control agencies and the Oman

customs authorities.

Project EStamping India

Location Mumbai, India

Customer Stock Holding Corporation of India, Ministry of Finance- Government of India

Main Project Features EStamping – Computer-based security solutions implements the stamping of documents securely through digital controls to ensure no chances of duplication and fraud.

Project Brunei Darussalam National Single Window (BDNSW) Location Brunei

Customer ALIF Technologies SDN BHD

Main Project Features The Brunei Darussalam National Single Window System

(BDNSW) is proposed to interconnect all related parties involved in the import, export and transit-related activities in Brunei for trade. The system is to provide a fully automated, consistent, and transparent process to

facilitate administrative tasks with the government by sharing the information over this common community platform.

Project SaudiEDI SEW

Location Saudi Arabia

Customer Tabadul, Riyadh, Saudi Arabia.

Main Project Features SaudiEDI SEW is an electronic system that enables the Saudi Arabian trading community to interface and

interact with various government and non-Government agencies.

Project Single Electronic Window & Tradenet applications & Bahrain NFS/CSS

Location Trinidad & Tobago, Ghana, Ivory Coast, Madagascar & Bahrain

Customer Government of Trinidad & Tobago, Ghana, Ivory Coast, Madagascar & Bahrain

Main Project Features Single Electronic Window for Permit/Trade submission & approvals.

Project Base Components, Industrial Messaging hub, Translation hub & Transwork

Location Singapore & Company’s various overseas projects Customer In-house & various overseas locations

Main Project Features Provide utilities & support services for various projects of the company.

Project Officeweaver & eProcurement

Location Singapore & India

Customer In-House

Main Project Features Application to process claim & procurement functions and leave approvals.

Project Development centre’s Infrastructure, UID & Technical writer

Location Bangalore, India

Customer In-house

Main Project Features Managing complete company’s development centre’s Infra team including budgeting & procurement.

Managing company’s development centre’s U&V & TW

team to provide support to various other company

projects.

Project Phoenix III

Location Ghana & Madagascar

Customer GCNet-Ghana & GasyNet-Madagascar

Main Project Features Registration, Authentication and Authorization, Industrial Messaging & Translation service for the application Project Messaging Hub, Translation Hub, Transwork & Advanced Messaging Services

Location Singapore

Customer Various company’s overseas Projects

Main Project Features Complete Industrial Messaging & Translation services. Project Phoenix II

Location Mauritius & Ghana

Customer MNS Mauritius & GCNet Ghana

Main Project Features Registration, Authentication & Authorization, and Industrial Messaging & Translation service for the application Project New Customer Management System

Location Singapore & various countries

Customer In-house, GCNet Ghana, GasyNet Madagascar, Tabadul Saudi Arabia & various company’s overseas projects. Main Project Features Provide central repository for a Company’s customer related information.

Project Customer Management System (CMS) & Online

Framework (OFW)

Location Singapore

Customer In-house, MNS-Mauritius & GCNet Ghana.

Main Project Features Provide central repository for a Company’s customer/password related information.

Work History

Nov’2021 to

Apr’2023

Senior Project Manager

SOAIS: SOA IT Solutions Pvt Limited, Bengaluru 560 066

Program and Project Management of multiple tracks in RPA based project for a MNC.

Support (L2 & L3 – 24/7) and Maintenance of more than 120+ RPA Bots.

Tracking and resolving of production tickets and keeping within agreed SLA

Bug fixes & troubleshooting of already live bots, data correction issues.

Support integrations to external applications if they are applicable.

Hypercare tickets resolution and closures

Fixing and migration of unstable or unusable Bots.

Change Request: New changes or enhancements of

existing bots to meet the business needs within the committed timeline without compromising on the quality.

Code Control: Review Uipath code for completeness & certify ready to migration to production, code migration across environments, code version control and

communication to relevant stakeholders

Infrastructure management: Ensure installations of UiPath tools for users, backup & restore environments and Updates, patches, fixed as and when required.

Ensuring all the documentations are in place like BRD, PDD, SDD, etc., as per customer agreed process and procedure.

People Management of Test Automation (Worksoft) & HPQC team of more than 15+.

Jan’2008 to

Sep’2020

Project Manager (Business Systems)

CrimsonLogic India Pvt Ltd, Bengaluru 560 103

Works very closely with the Team Leaders to ensure a shared understanding of expectations at each stage of the project (e.g., project scope, objectives, deliverables, and schedule).

Develops and maintains the overall project plan and monitors the execution of the plan against the approved times and costs and the business case, goals and

objectives.

Centre point of contact for customer and On-site team.

Responsibility for the success and failure of the project.

Approves final Architecture/Solution after all the design reviews has been carried out with technical

architect/development team and user representatives.

Identification of obstacles and required decisions ahead of the project team development through proactive

interventions.

Performing the functions of overall project management preparing, planning, organizing, monitoring, leading, and supporting the change.

Managing and providing support for various

Maintenance projects implemented in India, Africa, Middle East and South East Asia.

Managing of multiple common/support services which are packaged along with company’s other

projects/products.

Provides regular project status reports to the Senior Management.

Ensures that all issues are resolved in a timely manner.

Managing of company’s development centre’s

Infrastructure and design team.

May’1997 to

Jan’2008

Assistant Manager

CrimsonLogic Pte Ltd, Singapore

Responsibility for the success or failure of the application development.

Support to the Development Team to achieve their assigned project tasks.

Identification of obstacles and required decisions ahead of the project team development through proactive

interventions.

Assisting PM on the functions of project management - preparing, planning, organizing, monitoring, leading, and supporting the change throughout development life cycle.

Proactively planning for appropriate development resources as required to meet the project requirements and schedule.

Provides regular project status reports to the Project Manager.

Ensures that all issues are resolved in a timely manner.

Developed & subsequently managing of multiple in-house common/support applications which are packaged along with other projects/products (implemented in North America, Middle East, and Singapore)

Travel to various locations in African continents for the setup, implementation, training until customer acceptance of company's proprietary products.

Provided remote maintenance and support for the products implemented in countries of African continent.

Involved in requirement gathering and fact-findings in various African countries, East Europe & China before implementation of company's proprietary products.

Involved in migration of company's old proprietary products to new technology proprietary products, in African continent and Singapore.

Nov’1995 to

May’1997

Senior Systems Engineer

Sony Systems Design Internal Private Limited (SSDI), Singapore.

Involved in detail design, development, testing, documentation, Implementation and Maintenance of Sony's APEX backend system for SONY’s SEMICON Marketing

Group.

Involved in the Development of Batch Programs like Order Creation using Transmission Data, Auto P/O Creation, Generation of Operational Reports, Transmit Data to other Application System. Also involved in Developing Common Module for Batch Programs like Common Report Generation Module, Error Handling Module, Auto Data Recovery Module for Transmission File.

Oct’1993 to

Oct’1995

Analyst Programmer

CWT Distribution Limited, Singapore

Involved in design, development, testing, documentation, Implementation and Maintenance of software package for Warehouse Management System.

Education

Batchelor of Engineering (BE) in Computer Science and Engineering, SRM Engineering College.

University of Madras, India.

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