Business Analyst Project Management

Results-oriented SAP Authorization and Business Analyst holding a Master's degree in Engineering, with a demonstrated history of achieving excellence. Recognized for expertise in successfully implementing SOX controls, ensuring compliance, and meticulously documenting processes. Adept at fostering collaboration within cross-functional teams, leading to continuous improvement initiatives. Eager to contribute my achievements and skills to a challenging role as a Process Engineer. Project Management

Lean Manufacturing

Six Sigma

Process Design

Critical thinking skills

Excellent communication skills

Strong interpersonal skills

Proactive and self-motivated

Multi-tasking skills

A1 Telekom Austria AG

Master of Science in Engineering 2021 Six Sigma - Yellow Belt Lean Production - Green Belt

Project Management Associate - IPMA Level D

finBASIC - Basic accountant skills

Bachelor of Science in Engineering 2019

Business Analyst

Major: IT Management

Implemented a robust SOX control framework, seamlessly integrating control measures into the system's development life cycle, enhancing regulatory compliance and reducing risks. Successfully executed rigorous SOX controls and conducted audits, ensuring flawless compliance with stringent regulatory standards, minimizing risks, and maintaining airtight financial processes. Facilitated user-centric improvements by actively engaging with end-users, gathering feedback, and conducting insightful feedback sessions, resulting in an enhanced testing process and improved user satisfaction.

Demonstrated expertise in resolving intricate SAP authorization challenges, ensuring strict compliance with company policies and minimizing operational disruptions, contributing to a secure and efficient system.

Authored comprehensive process documentation for new systems, detailing workflows, procedures, and best practices, providing an indispensable guide for team members and end-users, ensuring smooth operations.

Optimized the authorization workflow for a newly implemented system, achieving a remarkable 25% reduction in approval time and significantly enhancing the efficiency of user access management. Feb 2019 - Oct 2023

BUSINESS MANAGEMENT & ANALYSIS

708-***-****· *****.**********@*****.*** · www.linkedin.com/in/nadia-dalaqmeh-12021997nadal Vienna, Austria

Nadia Dalaqmeh

PROFESSIONAL EXPERIENCE

EDUCATION CERTIFICATIONS AND PUBLICATIONS

KEY COMPETENCIES

University of Applied Sciences FH Campus –

Vienna, Austria

University of Applied Sciences - Wiener Neustadt,

Austria

Published research on the "Impact of Additive

Manufacturing on the Strategic Alignment of

Business Processes in the Logistics Industry in

Europe": [Research Link]

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