Accounts Receivable Customer Relations
Resume:
Wayne Desilets
Bay Point, CA *****
*************@*****.***
Innovative team player with over 50 years of experience in the Credit and Collections Field. Specializing in both internal and external customer relations and team building. Focusing on solutions encompassing all areas of credit, management, sales and training. Consistently seeking opportunities to improve polices and procedures.
Work Experience
Accounts Receivable Manager
DataMaxx System Solutions - Tallahassee, FL
March 2013 to August 2018
Developed procedures and policies to facilitate prompt payments based on specific requirements for over 80% of all law enforcement agencies in the United States. Consistently maintained DSO of less than 35 days, with zero accounts over 90 days past due. Analyzing collections data and incorporating trends developing in the latest technology.
Corporate Controller
Masonary Precast Concrete - Tallahassee, FL
September 2007 to December 2012
Responsible for monitoring and improving procedures to reduce DOS. Implemented new efficiencies in the areas of accounts payable, accounts receivable, purchasing, human resources and all general management responsibilities for over 80 associates. Team Leader for associate development to increase customer relations and profitability. Specialized in vendor cultivation and relationships. Corporate Credit and Collections Manager
Tallahassee Redi-Mix Concrete - Tallahassee, FL
September 2002 to August 2007
Establish and enforce policies with regards to credit investigations and approvals for new customers for our 9 divisions. Responsible for overseeing risk and exposure regarding accounts receivable and achieved the highest rating for the company with regards to DSO and write-offs, resulting in over $50 million in sales with an annual write off of less than .002% changing the standards of the industry. Corporate Credit and Collections Manager
Homes & Land Magazine - Tallahassee, FL
November 1995 to August 2002
Implemented collection policies and procedures for accounting departments of Franchisees. Team lead for Franchise sales and approvals of contracts. Traveled to onsite locations Nationwide to train and coordinate corporate policy and ensure open lines of communication to exceed the customers needs. Organized and attended National Conventions to facilitate growth. Specializing in sharing information regarding new technology and innovations to increase their revenue in their local territories. Worldwide Account Manager
PC Doc - Tallahassee, FL
July 1992 to November 1995
Executed World Wide collection calls and exceeded monthly goals for DSO. Created solutions and overcame obstacles to achieve a high level of sales and customer retention. Lead trainer for office staff to promote growth and implement a constantly evolving process to meet the needs of International customer base.
Credit Specialist
Tallahassee, FL
July 1972 to July 1992
Previous employment that included creating procedures that improved the credit management and collection efforts while continually evolving based on current market needs to exceed customer expectations.
Regional Credit Manager - Ryder Truck Rentals
Credit Manager - National Linen Service
Credit and Operations Manager - Lowes
Credit Manager - Moore Handley
General Manager - House of Plywood
Education
Bachelor of Science in Business Administration
Floridia State University - Tallahassee, FL
Groups
President of Tallahassee Chapter National Association of Credit Managers Organized and supported fellow credit managers. Built and developed a network for credit investigation to enhance the solution process and strengthen our positions in the credit community.
Contact this candidate