Richard B. McCulloch

**** ******* **

Punta Gorda FL 33950

239-***-****

ad27nc@r.postjobfree.com

Management, Technical, Maintenance Expert

Seasoned, accomplished, and versatile Professional with extensive years of Operations, Accounting, Technical, and Managerial experience in Automotive, Food & Beverage, Hospitality, Transportation, Residential Rehabilitation and Utility fields. Recognized for outstanding leadership skills, customer support, surpassing all sales goals, training and managing staff members with improved productivity and performance, as well as high employee retention rate. Proven communicator, fostering trusting and long-lasting relations with management, team members, vendors, and clients, consistently achieving operational and profit goals. Demonstrated superb knowledge and expertise in Residential Rehabilitation, Automotive and Maintenance services, with ability to provide repairs, renovations and troubleshoot issues with efficiency and professionalism. Master of inventory control and accounting. Years of building computers and designing networks systems with full maintenance for the dental and automotive profession. A technical expert at land surveying capable of taking a job from the beginning of deed research through the entire field work and final ACAD drawing stage. Specialist in topography, boundary surveys, construction surveys, location and site planning surveys. Home and property inspector for Mueller Reports. CORE COMPETENCIES

Operations Management Marketing Initiatives Accounting & Bookkeeping Customer Service & Retention Budget Management Sales Growth & Financial Goals Auto Parts Inventory Control Bldg Maintenance & Repair Human Resources & Employee Relations Audit & Inspections Safety Compliance Computer Implementation Technical Services HVAC Assistant Manager Holiday Inn Hotels Auto Service Mgr, Asst Service Mgr

Auto Master Technician

Head Auto Diagnostician

Land Surveying-Party Chief

Computer Construction

MS Office Suite, Quickbooks

ISDS Septic Inspector

ISDS Septic Designer

ISDS Septic Installer

Computer Network Design

ACAD proficient

Loss Prevention/Home Inspection

Real Estate License

Series 7 and 63 Securities Exam

Computer Maintenance

EXPERIENCE & NOTABLE CONTRIBUTIONS

MANAGEMENT & OPERATIONS

• Oversaw Accounting, Operations, and Policies of self-owned business auto parts and service valued at

$900,000, with less than 0.1% annual margin of error in inventory management.

• Monitored cash and profitability, with month after month of increases in gross and profitability.

• Recruited, trained, and managed a total of 20 auto staff members with 96% retention rate

• Designed and modified menus according to patron feedback and tastes, improving satisfaction rating by 24%

• Managed all operations including building and equipment maintenance for $17M car dealership.

• Successfully assisted an average of 80 customers per day, with 23% in client referrals

• Performed all functions in sales, reception, audit, and maintenance departments.

• Supervised parking lots and mass transit to Newport and airports to an average of 200 guests per day

• Served as Assistant Manager for Holiday Inn overseeing staff members performing every job duty

• Ensured compliance related to wastewater and portable water system, passing all Safety Inspection audits

• Oversaw work of 14 technicians and 6 administrative staff, providing mentorship that ensured 87% employee retention rate

Richard B. McCulloch 239-***-**** ad27nc@r.postjobfree.com

• Negotiated with 20 employees to reject union infiltration, saving over $180,000 in labor costs.

• Increased 16% in net profit, through active marketing outreach and referral programs

• Achieved top sales growth in 2009, and received award for top performance

• Worked alone and as a party chief for a land survey company. Capable of taking job from deed research to final ACAD drawing, capable of inspecting, designing and installing septic systems TECHNICAL EXPERTISE

• Chief Operations Officer to oversee contracts and perform hands on work for house reconstruction on a repeat basis for profit. Performed residential and commercial building renovations, land surveying, and digital mapping.

• Oversaw complete operations of automotive repair and parts business including accounting, inventory control, marketing and customer relations.

• Extensive knowledge in plumbing, electrical, HVAC, and serve as Subject Matter Expert in mechanical repairs

• Received National Customer Service award for being the youngest and most successful Service Manager by Volkswagen of America.

• Maintained commercial parking lot for 400 cars with and without subscription

• Building computers and designing network systems for the automotive and dental industry.

• Land surveying-all functions. Individual Septic System design, inspection and installation OTHER EXPERIENCE

• Worked in Software Beta Test Team for Microsoft and Lotus with expertise in computer software

• Designed RFID software for employee attendance, commercial parking, cross-country runners, and automotive racing

• Captured and published over 4000 photographs for news articles and web sites, expertise in digital imaging

• Served as Board of Directors for the Chamber of Commerce, and District Governor for Rotary Interact

• Drafted plot plans and did survey field work as party chief. Worked as a 2nd Class Lineman at NJ Power & Light

• Home and Property inspections for Mueller Reports

• Maintained branch office for investments. Averaged 61 % ROI. Third place in CNN-FNN competition for options trading. Turned $50,000 into $1.2 million in 3 months

• Designed, drafted, and built 5,500 square foot custom home.

• Renovated 13 homes with $1,850,000 in profit.

WORK HISTORY

AUTOZONE Customer Service Manager in charge of rotating staff. 4/2023-12/23 MCCULLOCH SERVICES Business consultant, Accounting consultant and Logistics 11/2014-Present LYFT LOGISTICS Transport people with and without medical problems 11/2014-5/2023 JOSEPH P TOSCANO PLS Land Survey Field Work, Individual and Party Chief 11/1994-3/2022 HOME DEPOT Department Supervisor, Assistant Store Manager 4/2015-2/2017 AUTOPARTS CARQUEST Wakefield, RI Auto Parts and Service General Manager 1/1998-12/2014 MCCULLOCH’S INC Wakefield, RI Auto Parts and Service General Manager 10/1980-1/1998 EDUCATION

Devry Institute of Technology NJ Business Mgmt (Minor in Electronic Engineering) GPA 3.4 Upsala College NJ Masters and PhD Business Management GPA 3.0 CERTIFICATIONS-PRESENT AND PAST

RI Licensed Septic ISDS Inspector Licensed Chauffeur Driver RI Licensed Septic ISDS Installer ASE Certification Multiple Areas Series 7 and 63 Securities RI Licensed Class I Septic ISDS Designer Real Estate License ServSafe Food Manager Certified Former Plumbing and Electrical Journeyman License NJ

Contact this candidate