LATOYA NEAL

Richmond, VA • 929-***-**** • ad27mt@r.postjobfree.com

SUMMARY

Over 15 years of management experience to drive successful outcomes. Innovative leader offering cross functional proficiency in operations, finance, health insurance, federal/state regulatory compliance, contract executions. Project management experience including data analytics, software implementations, and business requirements documents. Developed and implemented strategies to enhance business growth. Built and nurtured successful partnerships with key stakeholders. Excellent communicator, with emphasis on building strong “can do” relationships between working groups as well as learns and contributes quickly.

WORK EXPERIENCE

NAACP-King William; King William, VA Feb 2023 – Present

Executive Director

Compiled comprehensive financial reports meticulously for executive board and advisors using Excel,

promoting enhanced transparency in fiscal management.

Ensured fundraisers' integrity through strict adherence to legal and policy guidelines.

Spearheaded Juneteenth Community Day, promoting community engagement and awareness.

Actively participated in budget reviews, ensuring optimal resource allocation.

Fostered partnerships with key stakeholders, boosting organizational synergy.

Amplified website visibility through strategic optimization techniques.

Lee Enterprises; Richmond, VA April 2022 - Jan 2023

Regional Data Analyst

Engaged regularly with diverse staff members at all levels of the company to present operations progress

while identifying potential areas for strategic improvement.

Used advanced Excel, Access, and Word functions like data query, database design, pivot tables, macro

creation, and chart presentations to boost productivity.

Collaborated closely with various departments to generate accurate, detailed financial statements ensuring

regional compliance and precise reporting.

Identified issues, prepared financial reports, and communicated project progression efficiently.

Managed and streamlined financial data, optimizing revenue allocation in eight regions.

Implemented and revised operational policies for regional offices to enhance reporting.

Actively engaged in preparing budget reviews to boost fiscal responsibility.

Capital Staffing Solutions/NYC Health and Hospitals; New York, NY May 2020 - Jan 2022

Operations Site Manager

Led comprehensive site-level initiatives aimed at significantly enhancing the patient experience for

New Yorkers undergoing COVID-19 testing and vaccination.

Collaborated with human resources to craft job descriptions, formulate plans, and assist in hiring, training

and evaluations.

Coordinated patient flow by allocating resources based on individual patient needs.

Monitored inventory, effectively maintaining necessary material and supply levels.

Regularly met with executives to discuss progress and identify improvement areas.

Streamlined operations at testing and vaccination sites for optimal efficiency.

Managed master staff schedule for Testing and Vaccine Centers comprehensively.

Managed emergency situations adeptly as part of the Rapid Response Team.

Implemented modifications for strict adherence to relevant regulations.

Participated in meticulous preparation for budget reviews using Excel.

Fostered collaboration to enhance patient flow.

IT Trail Blazers/NYC Housing Authority; Long Island City, NY Aug 2018 – June 2019

Housing Development Analyst

Developed and maintained key metrics, reporting platforms, dashboards, and analytical models in Access

and Excel to streamline data management.

Procured data from various sources to prepare detailed state reports for better decision making.

Managed field teams, conducting daily inspections to maximize productivity.

Winston Staffing Solutions - Montefiore Hospital; New York, NY June 2017 - June 2018

Project Administrator Temp

Reported open bed counts per floor per facility on a daily basis based on patient discharge

plans, facilitating effective resource allocation.

Created detailed daily financial reports regarding Metrocard issuance and usage across all Medicaid programs,

supporting budget management.

Produced daily financial and operational Excel reports, offering crucial decision-making insights.

Monitored vendor adherence to patient care standards for quality service delivery.

Optimized hospital discharge and transport processes for improved efficiency.

Human Resource Administration - NYCHPD; New York, NY Feb 2016 - June 2017

Call Back Manager

Resolved heat, water, and maintenance service issues via comprehensive investigation.

Improved customer communication by swiftly addressing inquiries and complaints.

Assessed commercial building conditions and engineered effective solutions.

NYNM IPA; Brooklyn, NY

Operations Director Dec 2014 - Nov 2015

Liaised with departments to ensure operational compliance and accurate financial reporting.

Executed software integrations and process implementations for improved productivity.

Monitored key performance indicators for accurate data and insightful analytics.

Prepared meticulously for budget reviews, actively participating in discussions.

Implemented operational strategies, optimizing performance and efficiency.

Collaborated effectively across departments to achieve common goals.

EDUCATION

American InterContinental University, Hoffman Estates, IL

MBA, Operations Management 2010

American InterContinental University, Hoffman Estates, IL

BFA, Communications 2006

TECHNOLOGIES, CERTIFICATIONS

Technologies: QuickBooks, Asana, EPIC, Cerner, Google Docs, Microsoft 365, Salesforce, Colt, Sharepoint, Microsoft Project, Microsoft Teams, Google Drive, Adobe Creative Suite, Visio, BLS CPR Certified

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