Customer Service Representative
Resume:
Jeannette Rivera
Scranton PA *****
ad27lh@r.postjobfree.com
Objective: To secure a position with an organization that allows me to grow professionally and challenge my skills and knowledge
Work Experience
Arley Wholesale
Customer Service Representative
August 2022 – Jan 2024
700 North South Road
Scranton PA 18504
Answering call taking order for local customer
Date Entry orders from emails and fax check inventory availability for the costumer
Maid Rite
Transportation coordinators
October2022/March 2023
105 Keystone Industrial
Dunmore PA
Make appointment and manifest for the drive delivery Print Bill of landing for the pickup for each carrier.
Email the customer or calling to make a appointment request for the delivery of the products Check temperature on each trailer that was load
Kreilkamp Trucking
Customer Service Representative
March 2019- June 2022
20 Executive Ave Edison NJ
● Outbound /Inbound tracking container availability also Airfreight information when they released
● Billing Container, also experience with hazmat document
● Updated spreadsheet with HB with different customer
● Creating Order to receiving in system
● Print out labels
● Emailing the customer for information for container last free day
Salson Logistic
September 2017- August 2018
Customer Service Representative
481 Doremus Ave Newark, NJ
● Scheduling
● Replying emails for customers
● Making daily inbound folder
● Inbound merchandise
Maggy London Corp /Supervisor
February 2011- February 2015
Madison Circles Drive East Rutherford NJ
● Receiving supervisor
● Responsible of daily shipments
● Inbound and outbound
● Contacting vessel company for containers for manufacture, Airfreight company for date of availability
● Verify count of merchandise palletized color styled label verify sample to be deliver the right destination
● Report to the manager if the shipment will be delayed
● Inform CS by email for any shipment that are delayed by giving information on shipment request and reasons for delay
● Responding to daily email of the manufacturer
● Contact the manufacturer to bring the merchandise manage inventory storage
● Have a safety environment for the employees
● Making payroll
● Keep in track of their benefits
● Responsible of employees stay always working at a steady pace.
● Motivate employees for a good performance reprimand if necessary
● Inform manager for any insubunation
Education High School Diploma
November 2007
Enterprises High School
Knowledge
● Experience with customer services over 10 year
● Supervising experience 6 year
● Spanish and English
● Experience with Microsoft Word Excel, As400 Scheduling
● Works well under pressure
● Works well independent
Contact this candidate