Customer Service Claims Adjuster

Tyraa Hunter

***** *******, *** *******, ***** **245

Phone: 813-***-**** E-Mail: ***********@*****.*** Experience

Professional Nanny August 2022-Current

■ Care for one three year old child and implement daily routine

■ Assist in learning objectives

■ Transport to and from school, outings and other necessary appointments

■ Prepare snacks and meals throughout day

■ Help encourage and demonstrate independence

Claims Adjuster at Progressive January 2022- June 2022

■ Identified and assessed auto damage and informed clients about necessary repairs

■ Communicated with policy holders, clients, police and other necessary parties

■ Worked closely with body shops and automobile professionals to discuss and negotiate repair pricing and assess liability

■ Aimed to provide customers with the highest level of customer service possible Registered Behavior Technician at Action Behavior Center February 2020- January 2022

■ Implemented behavior treatment plans for patient routine

■ Documented session notes for insurance purposes

■ Used clinician judgment to determine session flow

■ Updated guardian(s) on patient progress

■ Performed routine duties as receptionist

■ Provided therapy both in clinic and in home

Oversaw classroom routine and implemented behavioral plans Owner of Tiny’s Tots Daycare August 2018- January 2020

■ Cared for six children between the ages of zero to four

■ Prepared meals, lesson plans and activities for children

■ Supervised recordkeeping and budgeting

■ Implemented daily routine

Co-Teacher at Little Doves Learning Center May 2017- August 2018

■ Cared for up to fifteen toddlers (18-24 months), including diaper changes and meal times

■ Oversaw classroom routine, lesson planned and implemented behavioral plans Education

University of Arizona Global Campus 2022-Present

Obtaining BS in Applied Behavioral Science

Florida Southwestern State College 2013-2016

Obtained AS in Early Childhood Education

Resident Advisor from 2014-2016

Ramstein High School 2009-2013

Skills

Conflict resolution Communication skills Active listening skills Customer service Time management Parent communication Organization skills Data Entry Mediation Teaching Multitasking Customer Relationship Management

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