Qualifications Summary
Experience managing a high volume accounts receivable & accounts payable department with expertise in policies and procedures.
Successful involved in the transition of corporate acquisitions.
Proficient in staff management
Strong interpersonal and Communications skills.
Excellent computer skills including Office Suite.
Skilled in problem-solving, analytics and conflict resolution.
Able to work independently in a remote in a work from home environment
Adapt at multitasking and meeting deadlines
Experienced in assessing, recommending, and implementing process improvements
Strong negotiation skills.
Able to prioritize and manage aggressive workload
Professional Experience
LeasePlan USA (March 2022 - March 2023)
Remote - Manager - Accounts Receivable/Collections - Alpharetta
Manage the day-to-day collection activities; develop strategies and workflow assignments.
Implemented strategies to increase successful collections on outstanding debt.
Handle collections for escalated and strategic accounts, including chronically delinquent clients and legal/bankrupt accounts.
Managed the cash applications and participated in cross-functional team.
Provide exceptional customer service, resolved discrepancies, and built partnerships.
Prepared and reported actual results versus goals and forecasts.
Develop process documentation and provided month end closing reports to management.
Provided leadership and coaching to the Collections staff.
Ensure effective departmental processes and goal achievement.
Maintain collection database and updating information as needed.
Communicated with customers to request payment and arrange payment plans.
Senior Living Managements Services, Inc. (October 2015 - March 2022)
Account Manager - Coconut Creek, FL
Served as a liaison for matters related to the accounts payable and accounts receivable.
Reviewed and processed A/P Invoices, reconciled accounts and communicated with vendors.
Managed lease setups, move-ins, move-outs and reconciliations.
Oversaw cash deposits, receipts, and billing.
Prepared reports and monitored collections.
Provided support and communicated with stakeholders.
Managed Diversion program billing and processed late fees.
One Market Real Estate, LLC (March 2019 to Current)
Coral Springs, Florida
Advising and guiding clients through the home buying or home selling process
Meet with clients to determine their financial situation and property needs, then make recommendations based on this analysis
Evaluating the real estate market, including recent real estate transactions, comparable properties, and the local area
Make recommendations on sales price and purchase price to clients
Market for-sale properties, including listing on the Multiple Listing Service (MLS), conducting open houses, arranging tours for potential buyers
Negotiate with other real estate sales agents on behalf of your clients
Work with appraisers, inspectors, loan officers, and others during the home buying or home selling process as required
Prepare and submit all purchase paperwork and other required documentation
Network with other real estate professionals as a member of the National Association of Realtors®
Maintain an active real estate state license
CSM Bakery Solutions (March 2004 - Feb 2015)
Senior Financial Analyst - Concur/American Express Program Administrator & Treasury
Tucker, GA
Directed the use of Concur T&E reimbursement system and administered the corporate travel card program.
Managed accounting functions, coordinated financial planning and prepared financial analyses.
Ensured timely payments and participated in the month-end close processes.
Interacted with management and collected financial data.
Accounts Receivable Supervisor
Managed daily operations, billings, collections, and reconciliation with a focus on accounts receivable.
Collected on accounts, handled EDI operations and approved credit accounts.
Interfaced with customers and resolved issues.
Ensured systems integrity, provided leadership, and developed staff.
Promoted teamwork and excellent customer service.
Education
Bachelor of Science Degree Accounting (Anticipated Date of Completion May 2026)
Devry University Decatur, GA
Technical Skills and Core Strengths
Technical Skills: JD Edwards, AS400, Yardi Voyager, CDK Drive (OLX ERP, Cimpro, PRMS, Microsoft Office (Excel, Word, Access, Outlook, PowerPoint), Sales Force, iController,
Core Strengths: Staff Development, Training, Policies & Procedures Manuals, Record Management, Report & Document Preparation, Monthly Reporting