Administrative Assistant Customer Service

LISA HANGER

Administrative Assistant I have ** plus years experience working in various office

positions including; Office Manager; Administrative Assistant and Bookkeeper. Work

Experience

Account

Specialist

Western Shamrock Finance & Tax

Corp. Clinton, OK November

2018-April 2019

• Record information about financial status of customers and status of collection efforts

• Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment

• Receive payments and post amounts paid to customer accounts

• Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports

• Organizing, Planning, and Prioritizing

Work

• Evaluating Information to Determine Compliance with Standards

• Interpreting the Meaning of Information for

Others

• Performing for or Working Directly with the

Public

• Experience with: Debt account management and collection software, Scanners, TCI XML Credit Interface, Web browser software Cash Office/Cashier Kmart Discount Stores

Clinton, OK February

2017-December 2018

• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions

• Communicating with Supervisors, Peers, or

Subordinates

• Performing for or Working Directly with the

Public

• Handling and Moving

Objects

• Experience with: 10-key calculators, Computer terminals, Electronic Data Interchange EDI systems Secretary/Office Mgr.

R&R Water

Conditioning/Culligan Clinton,

OK March 2008-November

2016

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals

• Create, maintain, and enter information into

databases

• Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced

• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs

• Maintain scheduling and event

calendars

• Make copies of correspondence or other printed

material

• Open, read, route, and distribute incoming mail or other materials and answer routine letters

• Communicating with Supervisors, Peers, or

Subordinates

• Organizing, Planning, and Prioritizing

Work

• Documenting/Recording

Information

• Repairing and Maintaining Electronic

Equipment

• Experience with: Data entry software, Desktop computers, Laser facsimile machines, Microsoft Office, Multi-line telephone systems, Photocopiers, Scanners Education Associate's Degree, Word

Processing

Rose State Jr

College Midwest

City, OK June

1981-May 1983

Contact this candidate