Team Member Process Improvement
Resume:
GLEN LEFFEW JR
EXPERTISE
• Safety Awareness
• Power and Hand Tool Use
• Qualified Electrical Worker
• Attention to Detail
• Teamwork and Collaboration
• PPE and LOTO Compliance
Computerized Maintenance
Management Systems
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• Process Improvement
• Equipment Reliability
ACCOMPLISHMENTS
AGERE SYSTEMS - Screen/DNS
SKW80B Basic and Advanced Tool
Certification, Screen/DNS SKW200 Basic
and Advanced Tool Certification,
Emergency Response Team Member,
Incident Investigation Team Member,
OSHA VPP Team Member and Shift
Coordinator, IBEW local 2000 Steward
SEARS - Mentoring Workshop for
Technicians Facilitator, ISO 9001
Certification Team
PHILLIPS - Management member of
"6S" implementation, Plant Safety Team
Member, Emergency First Responder
AMAZON - Associate Safety Committee
Member, PIT and GSE certified, Trainer
CERTIFICATIONS
First Aid, CPR and AED, Central Florida
Fire Academy (firefighter minimum
standards), Union Steward training, A+,
Network +, Auto Cad 2000, PIT &
Aircraft GSE certifications, ATSG & Atlas
Skilled electro-mechanical technician with solid work history and ability to perform well in a team or individually.
Problem solver with strong ability to communicate effectively with Operations and Engineering management
audiences.
Critical thinker with the ability to monitor and adjust MHE processes, providing excellent customer service and support.
Process improvement occurs with team engagement.
EDUCATION
June 2021
Associate of Applied Science Mechatronics And Robotics Apprenticeship
Wake Technical Community College, Raleigh, NC
PMMI Certification (12 weeks OJL)
2002
Associate of Science Electronics Engineering
Valencia College, Orlando, FL
• Mechanical
• Fluid Power
• Electrical
• PLC
• OSHA 10
Semiconductor Manufacturing Processes
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WORK HISTORY
October 2017 - Current
Mechatronics Technician Amazon Air KCVG Super Hub, Erlanger, KY
• Conduct daily safety observations and CPW audits of MHE. Monitor SCADA flow to remedy material handling equipment faults and breakdowns during operations.
•
• Perform predictive and preventative maintenance functions. Daily CMMS work orders for equipment maintenance, repair or
"baseline" replacement.
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• Maintain parts inventory with accurate recordkeeping.
• Complete PTPs and LOTO of hazardous WO tasks.
Identify flow and timing of MHE transitions to continually improve processes.
•
• "PMMI certified" U.S. Department of Labor journey worker. WW sensors and dashboard continue to maintain reliability by preventing catastrophic repairs.
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• PIT operator and First Aid/AED certified.
• Launched KILN, KLAL, TPA6, KCVG.
CONTACT
Tavares, FL 32778
ad27jw@r.postjobfree.com
PSR, HAZMAT & SABLE Load Planner
certifications
September 2016 - July 2017
Operations Manager General Films Inc., Covington, OH May 2016 - September 2016
City Carrier Assistant United States Postal Service, Dayton, OH October 2014 - January 2016
Operations Manager Phillips Manufacturing Co., Eustis, FL January 2005 - January 2014
Operations Manager Country Manor Boarding and Rescue & Blazing Jacks Kennels, Yalaha, FL
July 2002 - March 2005
Technical Manager Sears Product Services, Ocala, FL July 1998 - January 2002
Maintenance Technician AGERE Systems, Orlando, FL
Previous roles included: FC Outbound, Inbound and Problem Solve, Air Ramp Lead, Learning PIT Trainer and Load Planner.
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Inspected equipment for defects and safety hazards andcompleted necessary repairs.
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Created and implemented strategies for improving scrap reduction and quality.
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Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
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Reviewed company processes and suggested methods that would improve overall safety for all employees.
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Analyzed and reported on key performance metrics to senior management.
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• Sorted and cased mail prior to daily delivery route.
• Delivered parcels and mail to residential and business customers daily.
• Amazon parcel delivery.
Customer service was earned on a daily basis from other mail handlers and residents that counted on their mail delivery to manage a eventual smile of gratitude.
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Created and implemented strategies for improving quality and operational efficiency.
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Enforced regulatory and company policy compliance to improve workplace and employee safety.
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Motivated and trained employees to minimize scrap and maximize team productivity.
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Successfully coordinated J.I.T. Production activities for on-time shipments.
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• Managed commercial pet boarding and rescue operations.
• Planned and developed 12 acre pine tree farm.
• Maintained 32 acre property and two kennel facilities.
• Completion of 250' Sprint cellular tower project.
• "#1" district management team in the country.
• Managed team of 30+ In-Home Repair Technicians.
Developed, implemented and monitored programs to maximize customer satisfaction.
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• Owned team productivity metrics.
Effectively communicated with team members to maintain clearly defined expectations.
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Improved service quality and increased sales by developing a strong knowledge of company's products and services.
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Offered specific training programs to help employees maintain and improve job skills.
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March 1992 - June 1998
Store Manager RadioShack, Orlando, FL
Ran operational tests on Photolithography systems and tools to reinforce proper processes and remedy malfunctions
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Monitored and adjusted production processes or equipment for quality and productivity
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Worked with Bell Labs engineering team to base-line equipment per manufacturer's specifications
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Communicated effectively with operators and supervisors on a technical level
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Maintained safety by verifying compliance and assuring proper factory testing
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• Tracked maintenance actions and completed paper less records Experience working with Class 1 Clean room policies, ESD and Hi-Rel handling procedures
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Managed all aspects of store operations, including sales, merchandising and employees
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Assignments at numerous stores, including district outlet store and a new store opening that set the standard for future locations.
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• $200,000 in personal sales and over $1,000,000 in store sales annually
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