Tracie Bianchetti

** *****’s Nest Dr. * Hickory Creek, Tx 75065 * 214-***-***** ad27j9@r.postjobfree.com Professional Profile

Very motivated, energetic, customer and employee-oriented individual. Over 15 years of work experience involving sales and managerial positions including achievements in the veterinary and animal care industries. Trained at problem identification and development of solutions. Skilled in fostering and converting positive customer relations into major revenue gains. With my prior product and field work knowledge I am a confident leader with the ability to communicate at all levels of employment, whether it be training clients or learning from supervisors. Demonstrates promoting sales to target audiences, group presentations, and staff interactions. Highly skilled at analyzing and seizing opportunities related to new market trends. Type 80+ words per minute and am very familiar with multiple PC applications as well as proficiency with tablet and phone functions that may be required. Core Qualifications

Bachelor’s degree in Biology / Over 10 years Sales Experience and over 5 years Vet Hospital Experience / Field Sales Experience in Animal Nutrition / Revenue and Profit Growth / Strategic Business Development /Client Satisfaction and Retention / Market Strategy Development / Customer Relations / Team Leadership and Motivation / Public Speaking and Presentation / Proficient Computer Skills / Ability to Persuade, Negotiate and Close / Pet Passionate Work Experience_ February 2016-July 2019 Veterinary Technician/Office Manager/Head Nutritional Consultant

Old Orchard Animal Clinic

• Educating pet parents on the proper care for their pets including but not limited to health-related issues, the importance of yearly exams and current vaccinations, and proper pet nutrition through either therapeutic Prescription Diet or maintenance of healthy pets through other Hills' diets.

• Weekly ordering of food from hillsvet.com.

• Assisting the veterinarian in rooms with pet patients, preparing vaccinations, proper holding techniques for examinations, drawing blood samples for diagnostic testing, and running in-house diagnostic tests.

• Assisting the veterinarian during surgical procedures and in charge of pre-operative procedures and closely monitoring vital statistics of patients under anesthesia.

• Responsible for the daily scheduling of all employees, including bi-weekly payroll reporting as well as training any new-hires including receptionists and technician assistants.

• In charge of social media advertising and events/promotions.

• Other duties include interpretation of lab results, ensuring the accuracy of patient’s medical records, and many other tasks related to clinical procedures. April 2013-July 2017 Hill’s Nutritional Consultant, Mentor and Virtual Nutritional Consultant

Crossmark

• In-store nutritional educator for Hill’s Science Diet/Ideal Balance pet foods. Alerting customers and store personnel about any product updates or promotions

• Responsible for customer interactions regarding these product lines for both feline and canine companions and answer any questions and concerns pertaining to the product by discussing the benefits of this product to the customer. Other responsibilities included reporting my in-store activity after each shift.

• Train new hires during their first few shifts and visited them at least once a month monitor and assess their progress. I worked closely with the regional manager regarding the employees I coached.

• On-line live chat operator for hillspet.com during the evening and weekend hours when the Consumer Affairs and Customer Service Departments were unavailable. April 2008-2013 Dedicated Hill’s representative and Vendor Rep Chuck Latham and Associates

Worked as a vendor for Hill’s Science Diet pet foods. Responsible for ensuring the store managers and personnel are aware of any product updates and promotions. And ensuring that management is aware of any issues arising in their locations that do not meet the standards for each month. While in a store, assist with customer’s needs and answer any question concerning my product or other products throughout the store. Emphasize points of sale for my particular products. Other responsibilities include rotation of product, pulling out expired product, POG resets, shelf labels, and promotional items throughout the store as well on the package itself. February 2008-July 2010 Demonstration Representative for Hill’s Science Diet and Nature’s Best

US Marketing and Promotions

• In-store demonstrator for Hill’s Science Diet pet foods. Responsible for customer interactions regarding my product line. Answered any questions pertaining to my merchandise. Alerting customers and store personnel about any product updates or promotions. Giving presentations to store personnel to give them a better understanding of our products so they are more equipped and more likely to recommend Hill’s products as BRMO.

• University of North Texas in Denton- 2002-2011

• BS in Biology with a minor in Chemistry

• Tarleton State University – 2000-2001

• Current President of the North Texas Officials Association

• Currently own and love 3 dogs, 2 gerbils, 1 hamster, 3 crabs, and 2 kids! References Monica Shaw

Former Crossmark Regional Manager-Dallas Area

815-***-****

Joseph Cariere

VTM for Hill's Pet Nutrition

214-***-****

Farag Salib

DVM, Owner of Old Orchard Animal Clinic

410-***-****

January 2011-February2023

Senior Accountant Flex Tech LLC

aka Jingleheimerschmidt LLC

• Process payroll for temp to hire low voltage electricians.

• All financial responsibilities such as but not limited to tax liability procedures and other deductions, monthly, quarterly, and yearly fiscal responsibilities.

• Keeping highly accurate records for 3+ branches to ensure correct commissions for sales team.

• In charge of Accounts Receivables and Payables.

• Invoicing customers.

Education and Achievements

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