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Front Office Customer Relations

Location:
Georgetown, DE, 19947
Posted:
January 29, 2024

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Resume:

APRIL CHURCH

**** ********** **** **********, ** 19805 302-***-**** Email: ad27h9@r.postjobfree.com

FRONT OFFICE MANAGEMENT

Experience working as a leasing agent real estate firm; ensuring rental properties were filled and handling day-to-day office operations. Motivated team player with a track record of exceeding expectations; able to deliver exceptional customer relations, that helps to boost sales and contribute to the business. Trained in conflict resolution and communication, able to maintain professionalism at all times.

Office Organization/Administration Multi-line Telephone Front Office Management

Spreadsheets/Reports Filing/Data Entry Customer Relations

Credit Card Processing Cashiering Caterer/Driver

Highly skilled in greeting customers in courteous manner, handling inquires effectively.

In-depth knowledge of general office functions including computer, filing and reception.

Able to establish and maintain general files, posting

Computer Proficient: MS Office, MS Word, Excel, PowerPoint, Internet Research

EDUCATION:

Delaware Technical Community College, Stanton, DE 2018 to 2019

Studied toward: Associate Degree in Human Services

Accomplishments: Appointed Secretary of the Vanguard Society, an organization providing leadership development, service and academic assistance, by engaging students in activities that address personal challenges, by helping them to create a better path.

EMPLOYMENT HISTORY:

ELM Properties, Wilmington, DE 02/2018 to 10/2019

Property Management Leasing Agent: Interviewed and screened potential tenants gathering necessary on-boarding information, Scheduled and showed properties and prepared leases; Reviewed lease and ensured policies and procedures were understood; Inspected properties and scheduled maintenance as needed, handling service requests; Collected rent, maintained tenant files and deposited monies collected; answered telephones, and handled front-end administrative duties.

Reference: Ms. Evette Morrow 301 Old DuPont Road Wilmington, DE 19804 302-***-****

Walgreens, Wilmington, DE 08/2017 to 08/2018

Sales/Customer Service Associate/Cashier: Greeting customers and assisting with questions, providing exemplary customer service; unpacking merchandise checking items against packing slip and pricing; planning and organizing the displays (rotating merchandise as needed); scanning and ringing up merchandise; operating computerized cash register, taking cash, debt and credit transactions; merchandising clothing and other items; Inventory; making sure store was neat and tidy for customers. 1710 Faulkland Road, Wilmington, DE 19804 302-***-****

Sherm’s Catering, Wilmington, DE 1/2017 to 06/2017

Caterer/Driver: Prepared and assisted in the preparation of all foods for assigned catered events; Planned and served all food and beverages ordered with respect to times, quantities specified on catering request; Assembled and delivered food and supplies to on-site catering functions; Set up equipment, furnishings, food service ware and décor for all catered events; Stored and secured all catering equipment, linen, dish and glassware; Ensured accurate and timely delivery for all assigned catering orders; Recorded service quantities and billing amounts on catering records.

913 Brandywine Blvd. Wilmington, DE 302-***-****



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