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Customer Service Lead Associate

Portland, OR
January 29, 2024

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Denise Mateer

Head lead associate

Tigard, OR ***23


Accomplished and energetic cashier with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Dependable, Hard worker and quick learner.

Service-oriented cashier with 12 year background in customer service. Core competencies include completing task, listen to management and building skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Reliable cashier.Goal-oriented cashier dedicated to high levels of customer satisfaction and meeting aggressive business goals. Develop positive relationships with customers to ensure medical safety and business growth.

Outgoing cashier offering superb customer service proficiency and passion for exceeding sales goals. Authorized to work in the US for any employer

Work Experience


Avamere at Park Placeo - Tigard, OR

September 2022 to Present

Clean room, common area .

Laundry Attendant

Brookdale Senior Living - Tualatin, OR

January 2022 to September 2022

Doing laundry for clients that live at brookdale.


Fred Meyers - Beaverton, OR

April 2020 to January 2021

Run robots for floor cleaning. Clean bathroom, break rooms warehouse Dump trash hallway and store floors sweeping .

Cashier/Customer Service

DOLLAR TREE - Portland, OR

October 2017 to January 2020

recovery, cashier, stocking, receiving, end caps. customer service. knowledge and exacting openning and closing duties.

Count money and audit money drawers.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Lawn Mowing

D&L my company - Tigard, OR

March 2015 to June 2018

Mowing lawns around neighborhood . 5 clients plus my housing complex . Self Employed


March 2012 to September 2015

Develop and implement data extraction procedures from other systems, such as administration, billing, clients. Scheduling cleaning time . In charge of employee .Daily pay outs and paychecks . Bank statements. Cleaning up to 10 houses daily.

Order Puller

Columbia Sportswear Company - Portland, OR

January 2009 to April 2012

Pull orders,work production line,pack orders,shipping and receiving, clean up. Education


Davis High School - Yakima, WA



• Customer and Personal Service

• Service Orientation

• Judgment and Decision Making

• Accounting (3 years)

• Time Management

• Team Member

• Cashiering

• Residential Cleaning

• Commercial Cleaning

• Merchandising

• Laundry

• Shift Management

• Custodial Experience

• Order Picking

• Packaging

• Cashiering (10+ years)

• Shipping & Receiving

• Landscape Maintenance

• Lawn Care

• Pallet Jack

• Mowing

• Cleaning

Certifications and Licenses

Food Handler Certification


Customer Service — Familiar

February 2020

Identifying and resolving common customer issues

Full results: Familiar

Visual Merchandising — Familiar

February 2020

Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.

Full results: Familiar

Retail Customer Service — Proficient

February 2020

Comprehending and responding to retail customer needs. Full results: Proficient

Retail Skills: Shelf Stocking — Completed

February 2020

Receiving and storing merchandise or product.

Full results: Completed

Food Safety — Completed

February 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Problem Solving — Completed

March 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed

Cashier Skills — Familiar

July 2020

Counting cash, processing transactions, following written procedures, and attending to details. Full results: Familiar

Workplace English — Proficient

July 2020

Understanding spoken and written English in work situations. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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