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M A Software Development

Irvine, CA
January 29, 2024

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Gopal (Ganesh) Ganeshan

Irvine, CA ***** 949-***-**** Executive Management – Business Applications and Engineering Executive Leadership Strategic Vision IT Management Operational Excellence Program Delivery Team Management PROFESSIONAL SUMMARY

Innovative and hands-on IT executive, leading the architecture, design, and development of quality enterprise software products (eDiscovery space) in Agile framework – leveraging executive leadership experience and decades of overall IT experience to manage existing software, support internal and external customers, and build new products. Provide leadership in building and scaling high performance teams on a global scale. Experience in leading successful M&A initiatives, including post-merger integrations of back-office systems to realize synergies. Participate and provide input and guidance during Due Diligence phase. Well-suited for executive roles requiring strategic vision, operational excellence, and the ability to drive transformative change in dynamic environments while ensuring successful delivery of large-scale initiatives.

Provide vision in software development process to ensure scalable architecture with buy-in from management, and motivate the engineering team to shared vision. Collaborate across the organization to drive key software initiatives that support business objectives.

Build and lead teams of over 200 developers both on- and offshore, manage the process of development and operationalize the effort with clearly defined handoffs. Define and track goal-based metrics, ensuring constant, sustainable improvements while rewarding successes.

Have been instrumental in adding over $6-8M in EBITDA annually with the new billing solution and over 25% in operational efficiencies in project management. Experience from integrating 8+ companies, consolidating the back- office systems as part of the M&A activities, improving overall SLA uptime metrics, and realizing synergy goals. AREAS OF EXPERTISE

Project Management

Software Design and Development

Business Process Management

Data Analytics

New Product Development

Artificial Intelligence (AI)

Software Architecture

Strategic Planning

System Integration

Talent Management

Scrum (Software Development)

Data Modeling

Machine Learning (ML)

Reliability Engineering

Mergers and Acquisitions (M&A)


SVP of Software and Engineering January 2017 – Present Consilio, Inc.

Provide leadership by understanding the big picture and creating cutting-edge, ground-up technology in the eDiscovery space that is easy to use. Specialize in product development and expertise extends to managing ERP solutions and corporate IT systems.

Worked closely with leading consulting firms – integrating 8+ companies as part of M&A initiatives, streamlining back-office systems and significantly enhancing Service Level Agreements (SLA) and uptime. These efforts realized M&A synergy goals while establishing global footprint and growing the business 8X from $150M to $1.2B.

Transformed the legal services landscape by spearheading the development of Sightline, an end-to-end legal services and technology platform that seamlessly integrated world-class expertise, cutting-edge technology, and data innovations, resulting in a comprehensive solution with eight tightly integrated capabilities. o Streamlined operations, minimized client risk, and significantly reduced costs for investigations, eDiscovery, and workflows, all while delivering a unified and efficient client experience.

Upon hire, started with Consilio during a 3-way merger with 3 different billing systems and primarily manual billing. In the end, transformed a complex merger billing process into a streamlined, efficient system: o Spearheaded the integration of three disparate billing systems to automate billing. Introduced automated metrics collection for billing data, alongside an advanced reporting solution to proactively address inquiries. o Quickly reduced billing time, slashing it to under 3 days within the initial 6 months. o Achieved a 50% reduction in credits and write-offs, a 40% improvement in collections time frame, and a 10% increase in billed amounts, while simultaneously avoiding missed billing opportunities. Gopal Ganeshan Page 2 of 2

Consilio, Inc. – SVP of Software and Engineering (Continued)

Re-negotiated contract with Nuix and Relativity, reducing license costs by millions. Implemented process and reporting changes improving software delivery throughput by 25%+ as well as visibility on the key metrics.

Improved release quality and efficiency by implementing a DevOps solution and QA automation for regression testing, resulting in a 75% reduction in deployment errors and a 25% reduction in maintenance window time over. VP of Information Systems May 2006 – December 2016 Megapath Cloud Company, LLC

Provided guidance to develop enterprise solutions, driving an exponential rise in company revenue from $30M to $500M. Built integrated roadmaps across transformational, strategic, and business priorities. Led initiative prioritization and oversaw capability building while leading teams in process development for moving infrastructure to the Cloud.

Managed 200+ developers and quality engineers with all P&L responsibilities with IT budgets of over $30M/year.

Displayed expertise in organic expansion, sustainable growth, and M&A activities in achieving transformation.

Orchestrated two strategic divestitures to sharpen the company's focus on the cloud market segment, positioning it for continued success in an ever-evolving business landscape. Established a track record of visionary leadership and results-driven performance, focusing on driving growth and capturing opportunities in the cloud market.

Elevated release quality by reducing both pre- and post-release issues through the implementation of enhanced user demonstrations and fostering increased user involvement. o Collaborated with the Product team, fostering innovation and alignment with the product's strategic direction and vision, thereby delivering enhanced value to customers.

Moved infrastructure to the Cloud – increasing reliability and achieving 99.999% availability (High Availability and Disaster Recovery, including geo redundancy).

o Streamlined and harmonized systems across eight acquisitions, consistently delivering under budget, resulting in substantial cost reductions that ranged from 30% to 45% per integration.

Championed an organizational shift from a rigid Waterfall model to an Agile framework, culminating in monthly releases that garnered widespread support from management and the business. o Enhanced productivity by 20%+ through measurement and monitoring of performance metrics, driving efficiency gains across the organization.

Built an open API suite for customers and vendors to integrate with OSS/BSS to reduce operational costs by 20%. EARLY CAREER EXPERIENCE:

Director of IT

Epoch Internet

Managed all internal systems from Quotes to Cash, including enterprise software platforms – Siebel CRM & Sales, Oracle Financials (A/P, GL, PO, and Inventory), and billing/revenue assurance systems. Designed and developed the intranet, provisioning workflow and trouble-ticket management systems.

Implemented an integrated self-serve E-commerce solution including auto-provisioning and monitoring of services. Utilized technical expertise in the development of corporate and extra-net websites with co-branding.

Led in monetizing value-add solutions with bundle pricing, resulting in reduced customer churn to under 1.7%.

Built a cost assurance system that provided a view of all network costs and validated or disputed charges of vendors.

Realized 12%+ of cost savings by tracking/monitoring uptimes and receiving credits on 80%+ of vendor disputes. IT Consulting: OC Superior Courts, Unisys, and Informix – Consultant/Analyst Tata Motors – Senior Programmer Analyst


Master of Science (MS) – Computer Science and Engineering Indian Institute of Science – Bangalore, India

Bachelor of Science (BS) – Electronics and Communication Engineering Osmania University – Hyderabad, India

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