Customer Service, Hospitality, Food and Beverage, Communication Skills

Brandon A. Hadley

Hilton Head Island, SC *****

937-***-**** - *******@*.*******.***

Professional Summary

Motivated, well-rounded student pursuing a B.S. degree in Marketing with a minor in Management.

Skills

●Data Analytics

●Food and Beverage

●Hospitality Service

●Problem Solving

●Communication Skills

●Management

●Proficient in Excel, Word, and PowerPoint

●Organization Skills

Work History

06/2023 to 07/2023

06/2021 to Current

Management and Sales Summer Intern

Sherwin-Williams Paint Store- Hilton Head Island, SC

●Gained knowledge in the salesforce by cold-calling and setting up a customer breakfast.

Was mentored valuable management skills by my leadership team.

Awarded 3rd place in the Coastal Area for my project on customer acquisition.

Ensured customers had a smooth check-out process by having great customer service.

Attended sales meetings and rode along with sales representatives in the field.

Server

Charbar Co. Burgers and Sushi– Hilton Head Island, SC

●Provided efficient and excellent customer experiences leading to customers visiting time and time again.

●Developed good conflict resolution skills brought on by a high stress environment and difficult customers.

●Helped other servers during busiest hours to promote and enhance teamwork skills.

●Awarded shift leader for multiple shifts to ensure that all servers complete their side work and leave the restaurant looking pristine.

02/2020 to 05/2021

Busser/Food Runner

FishCamp on Broad Creek – Hilton Head Island, SC

●Ensured a clean and well-maintained dining experience for guests.

●Delivered food orders to tables in a timely manner.

06/2017 to 08/2019

Busser/Food Runner/Counter

Giuseppi’s Pizza and Pasta at Shelter Cove – Hilton Head Island, SC

●Answered phones and recorded take-out food and beverage orders.

●Built positive relationships with regular customers.

●Maintained cleanliness of the restaurant by wiping down tables and taking away plates.

●Ensured food was delivered in a timely and efficient manner.

Education

Expected in 05/2024

Bachelor of Science: Marketing Major, Management Minor

Clemson University - Clemson, SC

South Carolina LIFE Scholarship Recipient

GPA: 3.66

08/2016-05/2020

High School Diploma

Hilton Head Island High School, Hilton Head Island, SC

Accomplishments

●3rd place Coastal Area Award Winner for Summer Internship Project (Sherwin-Williams)-July 2023

●Clemson University Dean’s List: Spring 2022, Fall 2022, Spring 2023, Fall 2023

●Oak Advisors Scholarship of Excellence: May 2020

●Beta Club Community Service Award: May 2017

Certifications

●International Baccalaureate Certificate Program Certification-May 2020

●Beta Club Certificate-May 2017

Involvement

●Kappa Sigma Fraternity: October 2021-Present

●Volunteer at Hilton Head Island Community Church: August 2016-Present

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