Jason Baker

Mechanical Engineering / Business Administration

Modesto, CA 95350

ad27fo@r.postjobfree.com

+1-209-***-****

I attended UC Davis right out of high school on an internship scholarship, majoring in Mechanical Engineering/Business Administration from September 2008 until June 2012 when I returned home to care for a sick parent and start a working full-time at E. & J. Gallo Winery where I'd interned the past 4 years as part of a scholarship. Finding myself back at home with a lot of free time on the weekends, I played to my strength of being a determined self-starter and my knowledge of business and computers to create work for myself and I’ve been employed and self-employed ever since. Three years ago I started an E-Commerce business and it's been an interesting, exciting and oftentimes, challenging adventure that I've learned a lot from. Now I'm ready to find a more stable career to settle into and a great company to grow and thrive with. I have a wide range of different work experiences and have accumulated in-depth knowledge of the things listed below in the "Skills" section, which I hope makes me an ideal candidate for many positions. Thank you for your time and consideration and I hope to work with you soon.

Authorized to work in the US for any employer

Work Experience

Account Manager / Data Analyst / Business Development One Stop - Modesto, CA

May 2020 to Present

One Stop is an online eselling business venture I started with my brother after the Corona Virus lockdowns started and we were both laid off from our jobs. We monitor, study, and speculate the market for high value goods such as designer handbags, collectors' shoes, and sports trading cards. From there, the core idea of our business is quite simple: buy low, sell high. While we are primarily an E-commerce business, we also utilize B2B and B2C selling practices.

Responsibilities:

• Built and maintain the database that comprises One Stop in it's entirety using a combination of the Microsoft Office Suite, Python, Salesforce and MySQL.

• Conduct market research to identify potential customers, competitors, and market trends, and utilize this information to create targeted sales plans. Drive the sales process from prospecting and lead generation to negotiation and closing deals, both independently and by collaborating with the sales team.

• Keep meticulous logs of purchases, sales, inventory, costs, clients, and market research.

• Stay up-to-date on current news, entertainment events, and trends while steering us in a direction for sustained sales revenue growth.

• Building and maintaining a customer base through direct sales initiatives and developing and maintaining positive relationships.

• Sell products to current and new accounts and develop and coordinate target accounts.

• Strive to consistently maximize profitability by utilizing programs, promotions and product support materials.

• Maintain and develop comprehensive technical knowledge through relevant professional associations while serving as a technical resource for my sales team.

• Ensure that the highest level of customer service and ethical behavior are followed. Inside Sales Account Manager

BMC-Building Materials and Construction Solutions - Modesto, CA September 2015 to April 2020

Responsibilities:

• Serve as the main point of contact for clients.

• Build and maintain strong, long-lasting client relationships and drive customer satisfaction through superior service and execution.

• Manage the end-to-end sales process, including lead qualification, solution presentation, negotiation, and contract closure. Utilize effective sales strategies and tactics to progress deals through the pipeline and overcome objections.

• Identify and prospected potential customers within the assigned territory or accounts. Conduct market research, generate leads, and engage in cold calling, networking, and attending industry events to expand the customer base.

• Maintain and develop comprehensive technical knowledge through relevant professional associations while serving as a technical resource for others in the organization.

• Work with cross-functional teams as needed to meet business objectives (Warehouse, Dispatch, Outside Sales).

• Track daily, weekly and monthly sales activity and performance measurements against assigned goals and expectations.

• Coordinate efforts with all appropriate departments and personnel to ensure customer satisfaction.

• Strive to consistently maximize profitability by utilizing programs, promotions and product support materials.

• Communicate regularly with management on sales goals, market trends, challenges and opportunities.

• Resolve customer inquiries, including researching and closing Customer Service Tickets.

• Participate in managing customer accounts receivables issues. Participate in internal and customer facing conference calls.

• Review all accounts, attend training, and work with factory representatives regularly.

• Ensure that the highest level of customer service and ethical behavior are followed. Accomplishments:

• Consistently outperformed my sales goals and set the record for gross revenue earned in a single year.

• Became an expert in CRM and SaaS systems (Salesforce).

• Built and maintained strong relationships with key stakeholders, including C-level executives, business owners, and decision-makers.

• Ensured the timely and successful delivery of solutions according to client needs and objectives.

• Identified numerous new opportunities in collaboration with the sales team, greatly maximizing growth and sales revenue.

Data Analyst / Business Development Lead

BMC-Building Materials and Construction Solutions - Modesto, CA April 2015 to April 2020

Responsibilities:

• Development of Business Intelligence (BI) reports, support reports and dashboards.

• Create and maintain IT budget-related BI reports.

• Perform detailed data analysis, validation, and identify quality issues. Conduct operations and support of issues/failures and initiate escalation to application development when needed.

• Utilize SAP Information Steward and SQL scripts to perform validation and improve data quality.

• Maintain a working knowledge of data mining and visualization best practices applicable to the construction industry.

• Assess new initiatives to maximize data architecture efficiencies by determining the work effort and estimating the necessary time-to-completion.

• Create and maintain complex dashboards including, but not limited to, selection criteria, charts, totals, calculations, combination of analyses, formatting, etc.

• Create and maintain alerts including, but not limited to, running and sending analyses via MS Excel, SQL, Power BI & Tableau.

• Independently research, design, and develop logical data models for data analysis.

• Work with the management team to prioritize business data and information needs.

• Monitor performance and quality controls plans to identify improvements.

• Transcribed all orders requiring lumber cuts from the Super Saw into a computer language the Saw could read.

• Coordinate with the Head of Dispatching to determine the most efficient use of our Super Saw, labor personnel, and delivery trucks.

• Conduct high-level industry research to develop effective sales solutions.

• Participate in collaborative business meetings to update key stakeholders.

• Develop quotes and thorough RFPs for contractors and clients. Accomplishments:

• Overhauled the entire system of how we utilized our Super Saw to maximize efficiency.

• Wrote the computer program that allowed me to transcribe our physical sales orders into a language that our Super Saw could read, vastly increasing how much lumber we could cut and ship per day.

• Reduced the amount of labor hours needed to fulfill the same dollar amount of lumber sold and shipped. Sound Engineer/Music Producer

Self-Employed - Modesto, CA

November 2004 to March 2020

Responsibilities:

• Founder of small music production company.

• Arrange, compose, produce, and sell music.

• Study music theory, researching new/popular genres, and practice playing instruments daily.

• Contract out my services of mixing and mastering music as well as other sound works to independent artists and small record labels.

• Develop algorithms and signal processing techniques to create compelling user experiences on specific hardware.

• Review emerging technology and systems to identify and recommend solutions and configurations to meet clients' current and future requirements.

• Analyze social media metrics and revise strategy based on the data.

• Utilize on-page SEO to market myself and services online to secure new business/clients.

• Utilize off-page SEO to drive website traffic, improve my brand reputation, and boost my SERP ranking.

• Utilize Social Media Marketing and Affiliate Marketing to extend my reach into otherwise unavailable markets.

Achievements:

• Have had music I helped create play on the radio and get used in other media such as TV and even an ad campaign for Adidas.

• Designed and implemented a comprehensive social media strategy to build brand awareness and promote my music/services going as far back as MySpace.

• Designed and built a custom liquid-cooled PC for media production that currently has a ridiculous overclocked Intel i9 12900K paired with an Nvidia RTX 3090. I've also used it for gaming, rendering, CNC, and cryptocurrency mining.

Sales Consultant

ActionLink / Intel - Modesto, CA

March 2015 to March 2016

Responsibilities:

• Part of the Best Buy PC Symphony Assisted Selling Program.

• Greet customers and qualify them to purchase an Intel based device that meets/exceeds all of their needs and wants.

• Bundle sale all of Best Buy's other services/accessories such as Geek Squad Protection and the My Best Buy Credit Card.

• Study and maintain extensive knowledge of all Intel Core processor based devices and their competitors to better answer any questions customers may have and to help Best Buy associates improve selling ability.

• Maintaining current, accurate sales documentation in Salesforce for all activities within assigned territory aligned with company standards.

• Work with a wide range of individuals at levels ranging from President to branch managers and inside sales.

• Provide strong post sales support.

• Push for increased knowledge of and train Best Buy associates on the benefits of Intel Core processor technology by promoting participation in the Intel Retail Edge learning program. Accomplishments:

• Notably drove increased sales of 4th generation Intel core i3, i5, and i7 processor 2-in-1 devices, tablets, Ultrabooks, notebooks, and desktop PCs.

• Maintained the highest customer service rating in California.

• Studied and completed all ActionLink and Best Buy sales training modules. Business Operations Engineer

E. & J. Gallo Winery - Modesto, CA

June 2012 to March 2015

Responsibilities:

• Develop and implement strategies to improve operational processes and procedures.

• Oversee the implementation of new technologies and systems to streamline operations.

• Analyze data and performance metrics to identify areas for enhancement and cost reduction.

• Define and monitor metrics and scorecards to drive day-to-day fulfillment processes.

• Challenge existing processes to meet market requirements for delivery time, quality, and efficiency.

• Develop and improve supply chain strategies, processes, and standards for optimal performance.

• Drive process standardization and operational discipline across functions.

• Apply and coach LEAN principles and methodologies to foster continuous improvement.

• Collaborate with cross-functional teams to support business objectives and initiatives.

• Manage and allocate resources efficiently to optimize operational performance.

• Identify and resolve operational issues and challenges proactively.

• Create a competitive set analysis for the packaging components of rum.

• Study and analyze the competitive set to determine trends across different price points.

• Assigned a project to determine the filterability of a potential new wine.

• Undergo extensive training with bench-scale cross-flow filter.

• Carry out repeated filtrations using 7 problematic wines to determine feasibility.

• Analyze the data to identify problematic compounds. Accomplishments:

• Assessed business processes through quantitative and qualitative analysis, pinpointing areas of inefficiency, and implemented effective solutions to address process-related issues and greatly improved efficiency.

• Collaborated with cross-functional teams to refine supply and production processes using lean principles and best practices.

• The filterability project resulted in 10 million gallons of that new wine being produced in 2013.

• Designed, categorized, and implemented an entirely new system to keep labels and closure samples readily accessible.

Education

B.S. in Mechanical Engineering

University of California, Davis - Davis, CA

2008 to 2012

B.S. in Business Management

UC Davis - Davis, CA

2008 to 2012

Skills

• CAD

• Computer Networking

• Mechanical Engineering

• Lean Manufacturing

• Supply Chain

• Product Development

• Research & Development

• Business Development

• Google Docs

• Microsoft Excel

• Microsoft Word

• Microsoft Access

• CRM software

• Negotiation

• Account Management

• Inside Sales

• SQL

• MATLAB

• SolidWorks

• Data Analysis

• Outside Sales

• Analytics

• Time management

• Cloud computing

• Market Research

• Sales Management

• Manufacturing

• Visual Basic

• Production Management

• AutoCAD

• Microsoft SQL Server

• Python

• Digital Marketing

• Salesforce

• Search Engine Optimization (SEO)

• SEM

• Affiliate Marketing

• HTML5

• Scripting

• JavaScript

• Customer relationship management

• Warehouse management

• SaaS

• Leadership

• Project planning

• Project management

• SAP ERP

• SAP CRM

• ERP systems

• Salesforce Marketing Cloud

Contact this candidate