George James Katsoulis

603-***-**** • ad27fe@r.postjobfree.com

Software Quality Assurance Engineer

Senior Software Quality Assurance Engineer with 20+ years' success providing manual and automated validation and verification services to complex software applications and firmware solutions.

Repeated accomplishments reviewing requirements/specifications and developing/ executing test plans and cases to reveal defects. Adept at embedded testing, medical device testing, and network testing. Accomplished in promoting culture of performance, attaining testing excellence and meeting quality targets. Analytical problem solver, capable of effectively switching between either large-scale or detail-oriented approaches to achieve success.

Automated & Manual Testing • Web Based Testing • API Testing • Server Client Testing • Medical Device Testing • Firmware Testing • Network Testing • Security Vulnerability Testing • Test Planning & Management • Agile Methodologies • DevOps (CI/CD) Tools • Router/Network Configuration • Team Leadership Experience

Technical Proficiencies

Operating Systems

Windows, UNIX, Redhat Linux, Ubuntu Linux, IOS, Android

Programming Languages

C, Java, Python

Network Protocols

TCP/IP, SNMP, DNS, L2TP, MLPPP, SIP, XML, SOAP, ATM, MPLS, LDP, RIPv1, RIPv2, OSPF, BGP, LAT, LDAP, Radius, AAA, NAS

Protocols/Others

Postman, Swagger, AWS, SQL, Rest, XML, SOAP, APIs, JSON, Web Services

Quality Assurance Tools

Selenium, Jira, Agile, TestComplete, WinRunner, LoadRunner, TestDirector, TestRail, Silk, QTP

DevOps (CI/CD) Tools

Jenkins, Bamboo, Git, Ansible

Routers

Cisco, Juniper, Ericsson, Nortel, Siemens, 3Com, Bay

Professional Experience

Senior QA Lead (January 2022 – Present) Paycom Corp, Oklahoma City OK

Rest API, SQL, IOS, Android

Helped to redefine the testing framework from the ground up. Was responsible for testing websites for payroll, timekeeping, job searches. I did a substantial amount of Rest API, Postman and Swagger testing. I used SQL to test the back end in conjunction with UI testing. Used BrowerStack to emulate IOS and Android devices to verify compatibility with mobile device OS versions.

Senior Software QA (April 2020 – January 2022)

Binx Corp, Boston, MA

ISO 14971, ISO 13485

Responsible for testing Binx high accuracy, rapid Covid-19 test device. The device was initially developed to test for STDs and was extended to test for Covid and other respiratory viruses. My tasks involved traversing the entire UI of the device while verifying proper functionality, code reviews and submitting all paperwork that is required by the FDA.

Responsible for testing APIs. Set up the test and automation framework from the ground up.

Senior Software QA (February 2019 – April 2020)

Hologic Corp, Marlboro, MA

ISO 14971, ISO 13485, DOORS

Conducted Verification and Validation testing on several medical devices including a high-speed pap smear processing device, a device that predicts pre-term births and a cell spot cancer imaging device. The slide imagining device is a digital cytology device whose ultimate purpose is to remove the need to store physical slides. The images can be transmitted instantly worldwide.

Senior QA Lead (July 2018 - February 2019)

Sunrise Labs Inc., Auburn, NH

ISO 14971, ISO 13485, DOORS

Tested a breast cancer imaging device. Wrote Unit test code in Java and in “C” for the firmware.

Senior Software QA (June 2017 – June 2018) IDEX Biometrics, Inc., Wilmington, MA

Python, iOS, Android OS

Conducted testing on fingerprint scanners related to credit card inserted chips used to authenticate credit card users at checkout. Tested mobile fingerprint sensors for iOS and Android.

Key Achievements:

Designed Quality Assurance group framework in Python to enable engineers to automate testing process (using JSON) for both IOS and Android Mobile platforms.

Used AWS to set up multiple test environments

Senior Software QA Lead (July 2016 - June 2017)

Sunrise Labs Inc., Auburn, NH

Java, C, ISO 14971, ISO 13485, Selenium

Prepared and executed testing for multiple medical devices, including device that surgeons use to remove polyps from uterus. Ensured compliance with ISO 14971 and ISO 13485.

Key Achievements:

Conducted white box testing for embedded firmware (written in C) and user interface (written in Java).

Tested mobile app that provided machine statistics to doctors for both iOS and Android, using Selenium with Java to automate testing protocol.

Wrote Java and C unit test code for multiple products, prepared test tool verification documents.

Senior QA Lead (January 2016 - July 2016)

American Well Corp., Boston,

Mac, Windows, Android, iOS devices MA

Conducted testing for web-based GUI for telemedicine product, enabling video chats with doctors and patients. Tested product adaptability to international markets.

Senior Software QA (August 2015 – January 2016) Nectar Services, Burlington

Cisco routers, GUIs, Simple Network Management Protocol (SNMP), Quality of Service (QoS), Selenium

Configured Cisco and other routers in large network setting. Purposely introduced network errors to test company’s premier product network analysis product (GUI). Automated testing using SNMP to poll objects in the network and QoS to correct the issues. Automated using Selenium. Used AWS to set up different network configurations.

Senior Software QA (February 2015 – August 2015) DYN Inc., Manchester, NH

Tested JAVA SendAPI and Rest API over SMTP and HTTP for DYN’s email delivery system. Automated testing using Selenium with Python in Agile environment.

Senior Software QA/Team Lead (April 2014 – February 2015) MagneMotion Inc., Devens, MA

Led team of senior engineers in testing pumps destined for embedded medical application, magnetic cars over inverters on tracks, and robotic devices. Manually tested custom IP stack for the new product line. Automated front-end GUI using TestComplete.

Senior Software QA, (December 2013 – April 2014) Verizon, Waltham, MA

Supported next generation element chassis; tested TCP/IP and HTTP using Spirent; automating testing using Selenium and prepared load testing using LoadRunner.

Senior Software QA Engineer, (June 2013 – December 2013) SeaChange International Corp., Acton, MA

Installed and tested server and its clients streaming video in Redhat Linux VMWare environment. Wrote SQL queries to verify component database configurations in Agile environment.

Senior Software QA, (April 2012 – June 2013) Ambient Corp., Newton, MA

Tested web-based GUI responsible for managing thousands of nodes are deployed on power grid. Tested embedded firmware in nodes as well. Used SNMP and SQL to verify that NMS contained data identical to database and white-box tested JAVA code.

Senior Software QA, (April 2011 – April 2012) Mercury Computer Systems Corp., Chelmsford, MA

Tested firmware for ATCA and PCI boards used for military applications. Added automation to the web-based GUI using Perl, white-box tested Java code, and used SQL to access system databases. Used QTP to automate.

Senior Software QA Engineer, (October 2008 – April 2011) Ericsson Corp. Lowell, MA

Led a team of 12 engineers in testing all protocols of next generation router. Tested QOS and SNMP for OC3 ATM, OC12 POS, OC48 POS, and OC192 POS line cards. Wrote automation for ACL, PWFQ, and MDRR using Perl with Agilent traffic generator.

Senior Software QA Engineer, (January 2008 – October 2008) Vericept Corp., Burlington, MA

Tested ICAP server, which interfaced with either Blue Coat or WebWasher proxy to filter web content entering or exiting LANs. Tested QoS and SNMP for OC3 ATM, OC12 POS, OC48 POS and OC192 POS line cards and QoS on 10Gig cards. Wrote automation for cards for ACL, PWFQ and MDRR using Perl with Agilent traffic generator.

Senior Software QA Engineer, (October 2006 – January 2008) Airvana, Chelmsford, MA

Tested wireless IP-RN software, including new features such as SNMP/MIB testing; clustering of RNCs and QOS. Used WinRunner to automate GUI and automated some testing using TCL/TK on LINUX platform,

Senior Software QA, (March 2002 – October 2006) Siemens, Chelmsford, MA

Wrote test plans and tested Softswitch deployed worldwide in telecommunications industry; configured large-scale testing network. Tested SMC (Subscriber Monitor Call), (multi-tiered, web-based, client-side XML interface, communicating with SOAP server). Focused on QoS, performance testing, GUI testing and network management. Used SQL to verify integrity of Call (Oracle) database. Automated some of testing using LoadRunner and WinRunner.

Senior Software QA Engineer, (March 2001 – March 2002) Lightchip, Inc., Salem, NH

Managed Quality Assurance of optical network monitoring device, testing SNMP agent, thresholds, traps, and CLI.

Prior experience includes working as C developer in embedded environment.

Education & Credentials

Bachelor of Science, Computer Science

Central New England College, Worcester, MA

Technical Certifications

Agile Certified Professional • Six Sigma Brown Belt

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