Narasimhan Sriram

ad27dc@r.postjobfree.com 703-***-**** Trialhead

PROFESSIONAL SUMMARY

Salesforce:

Sharp understanding of Software Development Life Cycle (SDLC) experience working in Agile methodology, Waterfall model and Test-driven development.

Facilitated all aspects of scrum framework, including product backlog, release backlog, sprint planning session, daily scrum meeting, sprint reviews and sprint retrospectives.

Developed Lightning Components, Apex classes, Controller classes, Apex Triggers and Visualforce Pages on Force.com platform to customize application according to the functional needs.

Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Flows, Reports, Dashboards, Tasks, Validation Rules.

Worked on developing rich user interfaces with standard components and developed Lightning Web Components (LWC) Components using CSS, JavaScript, HTML.

Developed on Salesforce technologies such as Apex, Lightning Web Components (LWC) Sales cloud, Service cloud.

Experience working with Deployment Tools like Salesforce CLI, Salesforce Data Loader, Change Sets.

Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader and Data import wizard.

Expertise in Apex to implement the complex business logic within Governor Limits. Collaborates and communicates with other business analysts, technology, and partners.

Good understanding on extensions like salesforce inspector, Lightning studio which makes easy to look and understand the behavior of object at record level.

Experience in using Force.com Web services API for implementing web services in the application for access to data from different users using REST.

Certifications:

Certified Salesforce Administrator

Certified Salesforce Platform Developer- I

TECHNICAL SKILLS:

Salesforce Technologies Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, Apex Web Services, Visual Force Pages/Components, Case Management Automation, flows & Approvals, Dashboards, Lightning component Framework, SOQL, SOSL. Git.

Programming Languages Java, Apex, Web Services, CSS, HTML, XML, JavaScript. Databases Microsoft workbench, MySQL.

Methodologies Agile, Waterfall, Test driven development. Narasimhan Sriram

ad27dc@r.postjobfree.com 703-***-**** Trialhead

SMD Technosol, Frisco, TX Jun 2022 – Till Date

Salesforce Administrator/ Developer

Responsibilities:

In charge of salesforce implementation in support of the Organization Sales and Marketing operations.

Identified and analyzed the Organization SFDC needs, researched potential solutions, built proof of concepts and managed implementations that improved the overall operations of the organization.

Successfully migrated over 100,000 records using Data Loader.

Migrated groups of components that can be deployed from development sandbox to production org using change sets.

Extensive experience in using Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Approval Process, and flows in Salesforce.com.

Developed field and page layout customization for the standard objects like Account, contact, Leads.

Performed Data Analysis and migrated data from SQL Server database to sales force.

Wrote Apex Classes, Lightning Components, Apex Triggers, Aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).

Created Aura and lightning-based Components, Attributes, Controllers which can be compatible to access through Lightning App builder.

Developed various Custom objects, validation rules, Workflow rules and setup business process using process builder.

Integrated external systems with Salesforce.com using web services API.

Utilized SOQL and SOSL for Data manipulation needs of the application using platform Database Objects.

Applied JavaScript for client-side controller and helper controller, CSS, JSON in Lightning Framework. Environment: Salesforce.com CRM, Force.com, Salesforce Lightning, Aura Framework, Apex, Classes, Triggers, Controller Classes, Visualforce, Sandbox, Visual studio, Git hub. SMD Technosol, Frisco, TX May 2020 – Mar 2022

Salesforce Administrator

Responsibilities:

A key contributor on a 6-person development team through a full-cycle Sales/Service/Marketing Cloud implementation, deployed to a 1,000+ User-base.

Extensive experience in Users, Profiles, Roles, Permission sets, Sharing Rules, Cases, Opportunity, and Lead management.

Experience in release (sandbox migration), data management, reports & dashboards generation

Design Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.

Narasimhan Sriram

ad27dc@r.postjobfree.com 703-***-**** Trialhead

Monitored the security of the application by configuring various Standard object and Custom objects in the application and provided user level access based on the Profile level as well as user level as per business requirements.

Created and customized various Salesforce.com Standard Objects and Custom Objects including Accounts, Contacts, Reports, Events and Tasks.

Maintained, Created, and mapped various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rule as per requirements.

Created various Profiles, Roles, Page Layouts and Configured the permissions based on the organization hierarchy requirements.

Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

Deployed flows for automating actions like sending email alerts, trigger functions and field updates.

Created and customized several Custom Reports and Dashboards to better assist managers and business users based on the requirement.

Used SOQL and SOSL for Data manipulation needs of the application using platform Database Objects.

Created and used Email templates in HTML and Visual force.

Followed CI/CD process for deployments using Force.com Migration Tool and Snapshot.

Involved in doing unit testing by writing test classes and working with SIT and UAT. Environment: Salesforce.com platform Administration, Data Loader, Data import wizard, Workflows, Approval Process, SOQL, Reports, Dashboards, ALM.

SMD Technosol, Frisco, TX Sep 2018 – Apr 2020

QA Tester (SFDC Platform)

Responsibilities:

Collaborated with the development team and performed end-to-end application testing.

System stress testing as a QA team, we went the distance to try to break the system and found its limit.

Performed integration testing by combining SFDC and third-party Integration & Role based Testing.

Collaborated in Test Planning, Test Design, Execution, Defect Management, Test Closure and Status Reporting.

Facilitated in maintaining users, Profiles, and roles for inside sales/service Team.

Preparing Data and managing the data in Test Data Management (TDM).

Executing Dry Runs for the test cases as well as prepared the workflow document of the application (Trade flow).

Designed test estimates and efforts for stories.

Ensuring the test data available for the Identified scenarios, create automated test scripts using Load Runner and ensure the scripts are running without errors.

Analyzing the execution test results and publishing final test reports Environment: Visual studio, Git hub, Load runner, ALM Octane. Narasimhan Sriram

ad27dc@r.postjobfree.com 703-***-**** Trialhead

AAAR Inc Chennai, India Oct 2012 – Apr 2015

Software Tester

Responsibilities:

Monitored and prepared and executed test cases.

Designed the whole architecture of the Project and its interacting systems.

Collaborated with the teams and performed smoke testing, regression testing, stress testing and UAT.

Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned module/projects Review Test Requirements, Creating Test Plans and Test Strategy documents.

Mentored QA Team members on Healthcare domain and Workflows involved in testing the new Functionalities based on Test Cases and coordinated with development team in fixing the issues.

Followed Agile methodologies with other members in the team. Environnent: .Net suite, Visual studio, SVN, MS Office suite. EDUCATION

Master of Computer Science Fairfax, Virginia May 2016 – May 2018 Virginia International University GPA : 3.4

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