Customer Service Entry Level

RAVIE GREIR

************@*****.*** 518-***-**** Schenectady, NY 12303

Dear sir/madam

Flexible hard worker ready to learn and contribute to team success Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable warehouse with strong ability in loading and unloading Offering manger and customer service also production. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Package loading

Material storage

Package preparation

Production Line Monitoring

Crew Management

Weighing and Measuring

Quality Control

Materials handling and transport

Wrapping and boxing

Forklift certified

Shipping and receiving

Freight labeling

Product verification

Inventory organization

Invoice verification

Product Information Documentation

Package Processing Equipment

Product Inspection

Material Sort

Product sealing

Merchandise tracking

Cycle counting proficiency

Inventory control procedures

Experience

02/2016 - 08/2018

FedEx ground

Schenectady, NY

Package Handler

Assisted in loading delivery trucks with prepared packages. Used hand tools and loading equipment, including power jack and forklift Ensured packages were sealed properly.

Used scanners to track parcel information such as condition or receipt. Loaded products weighing up to 100 pounds onto trailers for delivery. Contacted customers prior to delivery to confirm and coordinate delivery times. Forecasted manpower requirements based on daily workload and company targets. Key member of global distribution operations team that coordinated shipments across 100 countries. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate.

Synthesized project findings into actionable recommendations with demonstrable effects on business performance.

Loaded and unloaded 6500 delivery vans per shift.

Unloaded cargo from truck with hand trucks and pallet jacks. Protected company inventory by maintaining and organizing storage areas.

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Palletized boxes to streamline movement and shipment. Disposed of debris and hazardous materials properly to avoid contamination. Resolved conveyor system issues by clearing jams and blockages. Coordinated shipments of local, regional, national and global nature. Communicated with customers daily to convey information regarding shipping times, insurance and delivery costs.

04/2015 - 08/2017

Lowes

Schenectady, NY

Cashier Customer Service

Analyzed customer interactions to identify needs, provide resources and promote excellent service. Provided telephone reception for important and time-sensitive calls. Gathered, collated and maintained information for dissemination to staff service members. Composed and routed correspondence in a timely and accurate manner. Attended 6 team meetings each month to voice concerns and offer constructive feedback to others.

Kept the showroom clean and maintained neat, orderly product displays. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

Worked as team member, performing cashier duties, product assistance and cleaning. Replenished merchandise shelves with items from the stockroom. Greeted customers and responded to informational requests. Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Maintained cleanliness and presentation of stock room and production floor. Maintained work area in clean and neat manner.

Counted and balanced cashier drawers.

Built and maintained productive relationships with employees. Managed cashier shifts and breaks.

Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

02/2013 - 10/2016

Parts authority

Flushing queens nY,

NY

Parts Puller

Unloaded cargo from truck with a pallet jacks electric pallet jack Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate.

Inspected product load for accuracy and safely transported it around the warehouse. Stacked and transported all overstock to storage areas. Distpacthing

Shipping

Reported inventory balances and cycle counts in both the ERP and WMS systems. 03/2020 - Current

pesico

Latham Ny, New York

Warehouse Worker

Used pallet jacks to move items to and from warehouse locations. Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

Moved large and bulky items manually or with equipment such as pallet jacks or forklifts. Managed warehouse system updates to increase productivity and reduce errors. Tagged unmarked merchandise with item number.

Unloaded cargo from trucks with mechanized equipment. Loaded perishable goods into environmentally controlled trucks. Employed first-in first-out protocols to reduce waste.

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stripping trucks /putting products away

variety pack

denester machine operator

Arranged items in favorable positions and areas of store to attract customers and optimize sales. Monitored stock to maintain sufficient quantity of featured product. Displayed appropriate signage for products and sales promotions. Updated seasonal displays such as windows and mannequins to highlight current product lines. Managed vendor chargebacks and follow up to maintain balanced inventory. Selected merchandise based on quality and cost-efficiency models. Authorized invoice payments and merchandise returns. Education and Training

2010

Brooklyn ny

High School Diploma

Franklin K Lane

thank you

sincerely yours ravie greir

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