Data Entry Clerk

JASHANTI ZINNA

Binghamton, NY

607-***-**** - *************@******.***

SKILLS

Data Entry Experience

Excellent Verbal & Written

Communication Skills

Computer Skills

Microsoft Office

Microsoft Outlook

Excel Spreadsheet

Leadership Skills

Problem-Solving

Decision Making Skills

Plan and Organize Well

Ability To Meet Goals

Time Management Skills

Perform Well Under Pressure

Maintain Office Environment

LPS

Payroll System

Attention To Detail

Technical Experience

WORK HISTORY

03/2023 to Current Customer Relations Representative Avangrid – Binghamton, NY

Enhanced customer satisfaction by addressing and resolving inquiries promptly and professionally.

Exceeded performance targets with consistent delivery of high-quality service to clients.

Developed rapport with customers by maintaining clear communication lines, fostering trust, and demonstrating empathy.

Analyzed consumer feedback to identify areas for improvement in products or services offered by the company.

Utilized CRM systems proficiently managing key account information, tracking customer interactions, and providing valuable insights for future strategic planning.

Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.

05/2022 to 03/2023 Office Administrator

Sheriff's Office – Binghamton, NY

Streamlined office processes by implementing efficient organizational systems and digital tools.

Reduced administrative errors by diligently proofreading office documents and maintaining accurate records..

Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.

Bolstered project success through diligent tracking of deadlines, allocation of resources, and provision of status updates to stakeholders as needed. Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

08/2019 to 05/2022 Data Entry Specialist

Lourdes Health – Binghamton, NY

Operated data entry device, such as keyboard while working in various lender systems.

Verified data.

Opened and processed files.

Completed backups and prepared materials for printing. Completed milestones and uploaded documents to various lender systems. Read source documents and entered data into specific data fields, using keyboards or scanners.

Compiled, sorted and verified the accuracy of data before submission. Compared data with source documents, and re-entered data in verification format to detect errors.

Stored completed documents in appropriate online locations. Located and corrected data entry errors, and reported them to supervisors. Maintained logs of activities and completed work.

Performed each essential duty satisfactorily with or without accommodation.

EDUCATION

Associates: Criminal Justice

Excelsior University

CERTIFICATIONS

Life, Health, & Accident License - 03/2023 - 09/2024

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