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Grand Prairie Customer Service

Location:
Grand Prairie, TX
Posted:
January 30, 2024

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Resume:

JOSEPH SPARKS

Grand Prairie, TX *****

ad2794@r.postjobfree.com

+1-817-***-****

Driven professional with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Authorized to work in the US for any employer

Work Experience

On-Site Supervisor

Adecco staffing - Grand Prairie, TX

September 2023 to Present

• Communicate closely with warehouse management to maintain optimal production among team members

• Ensure team members properly clock in and out

• Enforce safety procedures and dress code

• Encourage a positive relationship between Adecco and warehouse management Lead Ground Service Ramp Agent

GATE SERVE - Dallas-Fort Worth, TX

September 2019 to September 2023

• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

• Stocked aircraft cabins with necessary equipment and supplies.

• Tracked flight schedules to promote on-time landings and avoid loading delays.

• Coordinated ground crew activities to complete objectives on schedule Satellite Operator

U.S. Marine Corps

September 2017 to August 2019

· Performed regular maintenance on communication networks to maintain performance.

· Learned and applied basic telecommunication and radio operation skills.

· Configured and deployed communication networks across region.

· Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.

· Operated communications systems to send and receive transmissions. Lead Ride Operator

Six Flags Over Texas - Grand Prairie, TX

January 2016 to August 2017

· Engaged safety devices and monitored attraction during operation to reduce safety risks.

· Operated rides and attractions according to written guidelines to reduce injuries.

· Followed safety procedures for operating and loading and unloading passengers from amusement park rides.

· Fostered communication between ride operators and other amusement park personnel to support operations.

Education

Associates of Arts in Psychology

Tarrant County College

October 2024

Skills

• Time management skills

• Analysis Skills

• Problem Solving

• Microsoft Office

• Crisis Intervention

• Team Management

• Adaptability

• Analysis Skills

• Conflict Management

• Problem Solving

• Inventory Experience

• Conflict Management

• Time management skills

• Communication Skills

• Crisis Intervention

• Filing

• Team Management

• Customer Service

• Communication Skills

• Customer Service

• Adaptability

• Microsoft Office

• Filing

• Inventory Experience

• Driving

• Customer service

• Leadership

Certifications and Licenses

Driver's License



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